"Shoutout to Zion at the Crossgates Zumiez! They provided incredible customer service, was super…read morehelpful, and made the whole vibe of the store awesome. Make sure you ask for them if you shop here!"

first, I like to start this off by saying I am a mom of a teenager a 16-year-old boy.I'm a little…read morebit older very close to my 50s I've gone into zumez in Crossgates mall before it's always crowded. Never really bothered me but what I have always noticed is the fact that they follow around the black shoppers old and young, they followed them around. They like to take the clothes from them and "help them out "while the white patrons are able to shop around no problem even when their huddle in a group . I never really took it personal. I'm not crazy about the store but my son loves the store so I just sit down and keep quiet but today really got under my skin. There was five employees there only one register working the woman behind register appeared to be laughing and joking sticking her middle finger up to her other coworker as she slowly ring my items.finally had i said "what's going on?"this is taken forever .Everything got quiet . Then I can hear a man stating get out the store save the trees. Don't give her receipt "Make her take a picture of her receipt.This voice was coming from the manager Brenden .I'm sorry my biggest mistake Today was not returning all of the things that I just purchased, but I know next time I will not step foot in this store.Dear Black parents beware .

We walked in about 30 minutes before closing and found some great deals. The store was clean, and…read moreAl, the salesperson, greeted us with a warm smile. It's a spacious store with plenty of clothing options to choose from. My husband and I were looking for sizes, and a young associate named Jeana (I hope I'm spelling that correctly) was extremely helpful. She answered our questions about fit and style, and was quick, attentive, and friendly throughout. We ended up spending quite a bit, and have no regrets.

excellent service i got greated at the door and all set. The Selection was extraordinary with…read moreoptions galore and i got 2 suits for a super deal.

Came here with my husband to get him fitted for a tux rental. We needed an option that we could…read morepick up in another state for a black tie wedding. Men's Wearhouse works perfectly since it allowed him to get measured and order the rental locally, but pick it up near where the wedding will be, out of state. The process was super easy and didn't take very long. We were greeted by someone almost immediately after walking in, and he was the same person who went through the whole rental/measurement process with us. There are lots of options, but he made it very easy. Asked a few different questions for add-ons that were available, i.e. vest, shoes, cummerbund, etc. I would highly recommend Men's Wearhouse when looking for a tux rental.

We walked in to rent a tux and were greeted moments after walking through the door. That was to be…read moreour salesperson for the rest of the night and he was wonderful. He knew the products inside and out, walked us through the whole process, answered all our questions, did a great job with the measurements, and helped me put on and adjust the clothing. The process worked like a well-oiled machine and we were out the door in record time yet we did not feel rushed at any point. This will be my go to place for tux rentals. While there, I was impressed with the fabrics that they had available for the dress shirts

I hate shoes. I hate shoe stores. I hate shopping for shoes. I hate having shoes on my feet…read more But dammit, summer is here, and I needed a pair of sandals. The only trouble is that I've never worn sandals before. For over ten years it's been flip flops until it snows. And then flip flops after the first thaw. And I wanted to find some sandals that were just like flip flops. They needed to be waterproof and let my toes fly free. But they also needed to offer better support, because I'm getting old and my beloved flip flops were no longer cutting it. Oh, and did I mention that I'm almost impossible to fit? My feet are huge weighing in at size thirteen, and thank to my maternal-grandfather I've inherited his genetic mutation of a hammer toe on my left foot. The morning I walked into Track N Trail I was desperate. I had already been to a few other stores in the mall, and they were my last hope. There was one lone clerk manning the store, and he worked tirelessly to get me into a pair of something called Chaco's. And by tirelessly, I mean that we must have tried on over a dozen different brands and styles of sandals until we found one that worked. Now, I know some people are happy to buy their shoes on Zappos.com. That's what people were advising me. But I needed a bit more hand holding than that. And I can assure you had I not had the guidance and support of an actual human being that morning, I never would have found my way to this particular pair of foot ware. Which I have to say, I'm starting to really love. Yes, they are crazy expensive for what amounts to a piece of rubber strapped to my foot with some nylon. But they are designed or approved by foot doctors, and they are everything I want in a flip flop, but in the form of a sandal. Thank you Track N Trail. I hope this pair of sandals lasts me for a million years so I never have to go shoe shopping again. But if I do, I'm coming here first.

My shoe shopping experience, and now my wifes normally goes as follows: I try out all the discount…read moreshoe stores first, and find that it's all crap. Then I try the department stores, and find the same sort of thing. I check on-line, get the shoe in the mail, try it on, hate it, then ship it back. Then I go to Track and Trail, find a shoe that I fall in love with, find that it costs only mildly more than the crap I was looking at, and buy it. They also sell other accessories, such as socks and shoe care products, all top of the line stuff. And not to forget, the service is always great. I've never had a bad experience shopping here, and at this point, most of my shoes, as well as my wife's Caterpillar (as in the bulldozers, and just as well made) boots have come from here.

Cute fashion and good prices. Wish they'd expand into housewares,too. We need a store in CT!read more

Living for many years in the Boston area, I'm familiar with this store because we have one in…read moreDowntown Crossing. I was surprised to see one in Albany when I visited Crossgates for the first time in a couple years. It's like a lower end H&M, with a heavy focus on trendy and novelty items. They have stuff for women, men and kids as well as a small amount of home decor and beauty products. This store is not nearly the size of the one in Boston but still good sized. Many items are inexpensive and low quality but they also have decent stuff that is not high quality but doesn't need to be. For example, they have great, cheap flip flops, shoe covers to use in your luggage and collapsible nylon bags for your packing. I also really like their hair accessories which are an amazing deal and trendy. They also are a reliable spot for basics like tanks and tees. I always enjoy stopping in Primark and usually find something. This visit I scored some nice nylon, packable totes for traveling. The one in Boston was a great spot to get tissues and beauty products like sponges and Q-tips but I couldn't find any of those things at this location, but will check back again while I'm in the area. No service whatsoever, it's self checkout and you have to scan your receipt yourself to exit the checkout area.

Long blonde haired employee ( pretty young looking ) I believe her name was either emily or emma…read morefrom what I overheard and she was extremely dismissive. I asked one question about a sale and she rolled her eyes so obviously I thought she was being sarcastic. I was proven wrong when the demeanor in which she answered lined up exactly with her previous action. Extremely disappointed with my interaction here and I would not recommend if you enjoy happy interactions at places you wish to spend money at!

Instant wood! I mean....there's wood on the floors and walls. Look, I'm a slopfag. I wear…read morecarhartt and work clothes and my look is.... rough around the edges. There are no designer clothing labels or trendy fashion forward items in my closet. That said I hadn't been to crossgates in awhile and had no idea there was a carhartt store here! An entire store! Maybe I'm getting a little too excited? They have a very complete selection of everything carhartt. Coats, shirts, jeans, boots, belts, hats, socks... hell even wallets. They have many items that you wont find at Sears and the like. They also have a frequent shopper rewards program which could be dangerous. The staff is courteous and helpful but not overbearing and pushy.