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Oahu Mobile Grooming OMG

4.3 (14 reviews)
Closed • Closed

Services - Oahu Mobile Grooming OMG

Bath and groom only

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Don't let them touch your pet
Damara C.

Update 1/05/22- the response she gave to this review is highly inaccurate. My vet never said the reaction my dog had after her service (which required steroids and antibiotics was caused by bacteria buildup. The vet said it was from her grooming technique. I have it in writing and sent it to her. This business is highly unethical. If anyone would like further information, I have no problem sending you my records from the emergency vet visit, just let me know. This is a minus 5 star review! She came to our home to groom our two dogs. The cologne she used on them was not pleasant. She finished both dogs and under 30 minutes, also had her seven-year-old daughter with her. A day later we noticed both dogs scratching at their hindquarters and acting skittish to touch. It got much worse for one of the dogs requiring medical attention. The vet said the probable cause was from bad grooming techniques. My pet was put on steroids and antibiotics. She has lost patches of hair see pics. I contacted the groomer and asked for a full refund which she declined. She stated she needed to speak to the veterinarian even though I provided medical records. She said she needed to speak to the veterinarian and confirm that it was a grooming issue so that she could turn it into her insurance company. I was only asking for $110 refund for the one animal, however, after dealing with her rude emails in response to this issue I have now asked for the vet bill to be paid as well. I requested numerous times to get her insurance information and she has yet to send anything. I highly recommend that you do not use this groomer!

Tried again last week, still nothing. Is this business even running? Something isn't adding up here! Update: in response to owners reply, I have attached the text thread of my texts to her. Note the date differences. Integrity goes a long way miss ‍

Thank you Oahu Mobile Grooming

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4 months ago

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1 year ago

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6 years ago

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5 years ago

Business owner information

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Heather H.

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4 years ago

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5 years ago

Business owner information

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Heather H.

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3 years ago

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6 years ago

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4 years ago

Should update to show "Not accepting new clients at the moment" so we can move along quicker.

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4 years ago

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6 years ago

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7 years ago

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6 years ago

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7 years ago

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Review Highlights - Oahu Mobile Grooming OMG

“y. This was our first appointment with Heather and it went well so we scheduled our next appointmen”

Mentioned in 5 reviews

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Pet Haven Salon - Teddy with a Smile

Pet Haven Salon

(146 reviews)

Very wonderful owners. Teddy enjoys going there to get his grooming needs done. They never rush on…read morehim and he comes out looking happy and refreshed!

04/26/2026 @1:30pm: I just moved home and was hoping to find my boy a new groomer. I walked in and…read morechecked in and she seemed a little overwhelmed/wanting to get the day done with (we were her last client of the day). She asked me what kind of cut I wanted and I let her know I wanted a mohawk style cut and she said she didn't understand what I wanted, I then tried to show her using my dogs body and she was still confused and started getting an attitude. She told me to pick a blade size before she could proceed and I tried telling her that I wanted to first show her what I meant and she ignored it and walked away and turned off the music and then started to walk back. My mom had been with me and told me I should leave and not allow her to cut my dog. She must've overheard my mom say this because her attitude immediately shifted and she became a little bubbly and kinder. I let her know I didn't want the mohawk anymore because it seemed too difficult to communicate with her what I wanted and I would just do a trim all over and to round his face out. She then let me know typically only poodles do that cut and asked if I was sure I wanted that cut (completely unnecessary comment). I let her know he has been getting groomed and that is his typical cut when we don't do something fun/funky. I only stayed because my dog was in need of a haircut and I was already there. I really hoped the haircut would come out great since it was the same cut on his entire body and then just face shaping and she made it a point to let me know she's been a stylist for 30 years. I had to fix up the parts that were extremely uneven and I fixed behind his ears which were not groomed in the same places. She also let me know when I picked him up how much of a good boy he was for her so I'm even more confused by the uneven cutting. I will definitely not be returning and I am so disappointed by her service because the guy (Chris) who booked my appointment was so friendly and helpful.

BarkBark Boutique - Dog spa service

BarkBark Boutique

(20 reviews)

I would give 10 stars if I could. Great experience for my 5 yr old chihuahua and 15 yr old…read morechiweenie. Owner CAROL, on time in fact early. Love her communication skills. I'm so pleased with how professional and passionate she is about her job! Her van was so clean! Our dogs found a new grooming home! Never leaving her unless she retires, which I pray doesn't ever happen! Lol We LOVE HER! Our long hair chihuahua has NEVER been groomed this perfect in 2 1/2 years of living here. Former groomer here was mean and rude! So thankful to have found this company. So happy. Love this company for ALL OUR FURR BABIES GROOMING NEEDS! 10 PLUS STARS! We LOVE how prompt, professuinal, COMPASSIONATE, and passionate Carol is about her work. A groomer that feels like family. A new friend for our family!

**Pros:** 1. The company provides excellent customer service…read moreand communicates effectively. 2. The customized mobile grooming van offers convenience, as services are performed outside the home. 3. The groomer seemed to understand our requests without needing extensive explanation. **Cons:** 1. The service was relatively expensive, and the grooming results did not fully meet our expectations. 2. As this was our first portable grooming experience, the haircut outcome has uneven sections, with a few closely trimmed patches that gave a thinner appearance in spots. 3. During the nail trim, our puppy's paw was nicked and bled slightly; the full service fee was still charged.

Oahu Mobile Grooming OMG - groomer - Updated October 2026

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