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    Oahu Dump Run

    4.4 (21 reviews)
    Closed 8:00 am - 5:00 pm

    Services - Oahu Dump Run

    Property cleanout

    Oahu Dump Run Photos

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    I was cleaning out an old house for an elderly owner and needed to find a good junk removal company. After getting a few quotes from companies I found on Yelp, I decided to go with Oahu Dump Run, and I am so happy that I did! They offered not only affordable pricing but also excellent customer service and very fast & efficient removal. Three crew, Roy, Ted, and Scott were professional, empathetic, hardworking, and very pleasant. We were amazed by how much they were able to fit in only two loads. I would highly recommend them for anyone looking for a reliable, efficient & friendly junk removal company.

    Colette R.

    I scheduled a pickup with Oahu Dump Run and wanted all items removed. I was quoted a price which I accepted and met the drivers at my client's listing as I am the listing agent. I told the drivers that my number was on the For Sale sign in case they needed anything and left. They send me the bill which was as quoted and I promptly paid. To my surprise, my client went to the house and took photos of how it was left which are attached. This was several days after I told her the job had been done. I called and asked to speak to a manager and spoke to a male. I asked why no one called me to tell me that the job had not been completed and he said they did 3 loads, I told him that I should have been called and given the option to pay for another load or that they would stop the job but it wasn't completed. I received no such call and had they called I would have told them to continue. He said that was partially their fault for not calling but it was partially my fault too. I was so appalled that he was trying to blame me, a customer that promptly paid them, for not knowing that they didn't complete the job. I then ask to speak to the owner and at that point we were communicating in email. He tells me he will pass the email on but that I need to write in a nice and cordial manner and that they could go back out but would have to charge me. I told him that I don't appreciate him telling me how to write an email, as I was irate that the job was not done, but was not disrespectful nor did I use profanity towards them. This manager had no sense of empathy, did not try to apologize, or try to appease me in any way, no offer of a discount, nothing, just tried to blame me, the customer! And the owner didn't get back to me either. So please take a look at these photos and see if any customer would expect the place to look like this after specifically asking them to empty everything and already paying them over $2,200. I have never left a negative review but this had to be shared, especially since I gave them a couple of opportunities to make it right and no one did. Very disappointed in this company, the job they did and the manager's lack of customer service. I am a realtor and could have given them a lot of business but instead am taking the time to leave this review just so the public can be warned.

    Oahu Dump Run

    They deserve 10 STARS Competitive price and affordable! I'm immensely pleased with the service Oahu Dump Run provided. A dear friend of mine unexpectedly passed away and I've been clearing out her 2bd/2bath apartment. I called and spoke to Lei who met up with me at the location the very next morning Thurs 11/12/2020 to assess the work and give me an estimate. The following day, a three man crew showed up to do the job. I wish I had called them for the first phase of this project. They performed the work with precision and care! They showed up prepared with dolly equipment and with all the tools of their trade. They also wore masks!!!! Phase one, I had regretfully hired another junk removal company from Kailua a few weeks earlier and they cleared out only the living room and charged me double and an outrageous amount and their one truck wasn't even filled up in a way that would benefit the customer. After all, customers are charged by the truck volume! Phase two, Oahu Dump Run showed up on time. They even called twice 15 - 30 minutes prior to my appointment time to let me know they're on their way. The crew was STRONG, friendly, professional, efficient, meticulous, methodical, organized and extremely coordinated in how they worked together and how they packed up everything (furniture etc) so that there was no empty space or air pockets in the truck. It was impressive work making everything fit snuggly like a game of Tetris. They put me the customer first by ensuring that the truck volume was maximized to benefit the customer. They cleared out 2 bedrooms, a patio and much much more for a VERY REASONABLE PRICE. And generously helped me load more trash into my personal truck! This is a company that undoubtedly will flourish in its industry because they mastered the true elements of being a successful business... they put their customers first and demonstrate their loyalty thru their service and dedication to their customers. Thank you Villa, Teddy and Roy for providing excellent service!!! I am truly grateful for the work you provided on Friday, 11/13/2020. I will definitely be recommending Oahu Dump Run to everyone!!! Thank you Lei for your quick reply to my initial communication and for being thorough and making my initial experience a good one.

    After the job was done

    Oahu Dump Run is the place you would like to call to get your junk removed. They are very reasonable on their price, and so precise, and fast and excellent customer service with a smile. I had scheduled my appointment with them in a period of 24 Hrs and the next day they were at my house, on time and fast to pick up all my junk. I'll never go to another junk removal business ever again Oahu Dump Run definitely gets more than five stars.

    30 yard rubbish bin

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    10 months ago

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    4 months ago

    2nd time I've used this company and will never use them again, it's sad when you support local and they don't respond after we paid them.

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    6 years ago

    Excellent customer service! Quick response time and affordable rates. I would definitely do business with Oahu Dump Run again!

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    6 years ago

    Guys did a good job for my father that had loads of trash in his yard. Would definitely recommend them to anyone. Good job oahu dump run

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    Ask the Community - Oahu Dump Run

    Review Highlights - Oahu Dump Run

    I was cleaning out an old house for an elderly owner and needed to find a good junk removal company.

    Mentioned in 2 reviews

    Read more highlights

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