DANIELLE F. Is an amazing Parts Sales Manager/ Customer…read moreSatisfaction she was very patient and very helpful thank you for your help please keep all of your guest day better Ps . The young lady who checked me out was very amazing ,helpful and quick thank you my dear

Aldo was super helpful - saw that I needed help and immediately walked me over the jumper packs,…read moretalked a bit, and had me checked out in a matter of minutes.

Great service, friendly employees. Help me find things without being uncomfortable and helped me…read morefind the best deals.

Great help from these guys! I went in to match up a A/C compressor off a 14 NPR and I didn't want…read moreto pay the dealership 800$+. I came in Frankie and Johnny helped me dive into this mess and got the compressor for me working a day at a great price!!! I would highly recommend either one of these gentlemen.

Went here today for a will call order. There was a guy who saw me walk in, stared at me for a few…read moreseconds, then went back to whatever he was working on. He didn't say hi. He didn't offer to help me. He didn't call anyone else up front to help me. He didn't even run back to hide behind the shelves. He just straight up ignored me. He let me stand there for about 5 minutes til someone else walked up from the back. The guy who walked up to help was fast and knew exactly where my order was sitting just by my boss' name. 5 stars for that guy. Grab, sign & go...no muss no fuss with him. 0 stars for the first guy who just made eye contact with me and did nothing about it.

"This team always provides great customer service. They are always willing to go the extra mile."…read moreGeneral manager really knows his stuff

Great customer service. The store manager personally took my question. He showed me that another…read morerepair supply was wrong. I'm kinda handicapped and have to use a mobility scooter. He showed that my battery charger was in great shape.

I wasn't planning on writing a review for this business but I got to thinking about this one…read moreemployee that works here at this Batteries Plus Bulbs. Originally it was called Batteries Plus, and a while back it changed its name. The only reason I bring up this particular employee is he has been working here for a long time. I don't know his name and have never asked for his name either. I will give you on example of what I noticed today and it caught my attention. Now mind you I had to replace a battery of a vintage watch from the 50's or 60's. I handed over the battery to the employee at the counter. He looks at the battery and was unsure of the particular battery that was in stock, so he asked his colleague behind the other counter, if they carried this one particular battery. So without looking he shouts out the number of the battery that replaces it without having to see the battery. Now why do I mention this? To be honest I was impressed with this employee's knowledge of their products. I know this sounds silly to notice something that is trivial to others but to me it makes a big difference. I come here only because if I try and look for what I need at a drugstore chances are they won't have it and it's always a hit and miss at the drugstores. So I may pay a little bit more here, they have always had what I need. What I am trying to relay here is that during these troubling times of finding good employees it is always a breath of fresh air to see someone care about their job and know their job as well as the unknown name person behind the hidden counter. Doesn't hurt to once in a while appreciate people for what they do. Nothing is trivial when noticing a good work employee.

Great place for tires, air, and the excellent service warranty. The family are all loyal custoners.read more

Thank you for your assistance Jose, it's been greatly appreciated. I have been coming to discount…read moretires for some time. Feels good to be back

No stars for this store. Employees have no knowledge at all lately. Seems that there are new…read moreemployees and new managers every week. What the hell is going on with this store. It used to be my favorite store when I dealt with certain individuals there. Especially the tall native guy that was always there. Very knowledgeable and smart. He knows his shit from old school to new and he always greeted me with smile. Sorry you guys lost a great customer. It seems to become an Autozone.

I had an excellent experience dealing with Melissa trying to find replacement brake pads for my…read more2000 Ford Explorer Limited. She had the experience and knowledge to look at the 2001 brake pads that would fit my 2000 Explorer since the ones showing up in the system weren't the right replacement. Unbelievable she was able to master the possibilities to resolve the issue. Kudos!!!

I know my baby girl is an 07 Chevy Suburban from up north, purchased in Seattle But lived in Oregon…read moreand living her best life in Arizona and I just want give a BIG SHOUT OUT to the entire team for helping me get through today's difficult challenges without my husband by my side Jacky and Edward Hands-down customer service on point and empathy as well as knowledge With professionalism, 5 for me! Thank you for the explanation and taking care of me while I was feeling a bit lost without my husband MY FIRST TIME TO THIS LOCATION ON THIS SIDE OF TOWN AND YOU GUYS SHOWED ME FAIR! Much appreciation from a Female standpoint! Most definitely felt the love And I hope I got these names correct but Mitchell you came out made sure everything was going well and I believe I initiate it with Austin and he gave me a lot of patience, explanation knowledge and comfort of understanding what was really going on with my oversized Suburban 24 inch tires, not living there so best life in Arizona gracias! Needles to say it was an experience and I can't tell the team in the text that are working in the heat and in the sun how much you're appreciated by people like myself for taking the time out to assist me and do everything and anything needed to make me comfortable and understand the process You made a fan of this location and I appreciate you guys taking care of me, you're thoughtfulness does not go unnoticed! Continue being an asset because you definitely shine

I came in to purchase two new front tires and waited for the service to be completed. Everything…read moreseemed fine when I left, but when I got home and started washing my car, I noticed there was a leak coming from the valve on one of the new tires. I'm extremely disappointed that after spending my time and money here, I now have to go back and deal with an issue that should have been caught before I left. This is basic quality control. It's frustrating and inconvenient to have to wait until the next day to get something fixed that should have been done correctly the first time. I'm lucky I live close by, but I can only imagine how frustrating this would be for someone who doesn't. Hoping they make it right, but this definitely wasn't a great experience. To anyone considering coming here--make sure you double-check your tires before you leave so you don't run into the same issue.

All the local mechanics know about this place, and if you own a car, ESPECIALLY an older model car,…read moreyou NEED to know about this place too. Penny Pincher has saved us not one, not two, but at least THREE times or more, when one of our cars broke down and we needed a part that all of the regular retail chain auto parts stores said had to be "special ordered". Penny Pincher always has the parts we need in stock and always at a much lower price than those chain auto parts stores quote. Need an example? Two days ago, our older Honda Civic blew a wheel bearing while driving on the 101. None of the chain retail auto supply stores had it in stock, but told us they could special order it for $15 and that it would take days to get it. Penny Pincher had it IN STOCK for $3. A day later, we were back on the road! Thank you Penny Pincher! Lots of professional and DIY mechanics come here, so the place is always very busy. Customer service can be great or bad, depending on who you get, but out of the many times that I've dealt with PP, only once did I deal with a rude employee (he was disciplined by the manager later) and the other time, they gave me the wrong part and although they fixed their mixup without complaint, it was annoying to have to wait in that long line, so make sure you have the right part before you leave the store!

Prices....especially since auto zone and O'Reilly are 80% remanufactured parts too. Why pay more?read more