Very rude worker who had no idea what he was talking about, told me my phone was just dirty and…read morethats why it had charging issues. Went to 2 others places to confirm and told me i needed the port replaced which is why i had even went to them in the first place. Guess theyll use any excuse to not take your money and work on your phone if it means the dude can sit behind the counter and do nothing.

had a IPhone 6S that the battery would not last 20 minutes on a full charge , guy at the store told…read moreme there was nothing wrong with it and Apple were strict about changing out good batteries. I'll never use this company again!

We were in NEED of a battery for our truck, last minute! We don't live in Richmond but own a…read morebusiness there. We called around to friends looking for someone to pick up a battery for us. No one could. CODY, at the Interstate store said he lived close to our business and he would drop it off so we could get it on the way put of town! We paid by credit card and he delivered it! Now that's customer service!!!

I visited three big auto stores, (Zone, O', & Advance) and all 3 claimed I needed a new battery and…read morepossibly a new alternator. It's hard to tell sometimes on the alternator, if your battery is bad... I decided to go to Battery Masters since my vehicle was starting and running perfectly. These guys are great. I called ahead and asked about my battery in case I needed it. In stock, free installation, (and that's huge with needing to go through wheel well) reasonable pricing with military discount, and a 5 year warranty! When I arrived, though they were quite busy, they tested my battery and charging system in just a few minutes... Everything checked out fine! NEVER trust those hand held battery testers at the auto stores! When I DO need a new battery, I'm going here first, last, and always.

Love this place! They are always so kind and explain the issues--rather than assuming I wouldn't…read moreunderstand because my wife and I are women! Thank you, Eli, for your help today!

Very honest and helpful on battery selection and if we really needed to buy a battery vs upgrade…read moreour cellphone. Lots of batteries in store that you're bound to get a charge out of!!

So needed a weird sized battery for a house alarm remote. Could have ordered it from Amazon but…read morechose to try and buy local. I don't know when Batteries + moved from the Gas Station but it was a much nicer building and lay out. Both employees were waiting on other guest so I looked and was able to find the battery I needed. Kid that rang me up had zero turn as my Mom would have said. He looked like he was just bored with life. I hope his day picked up. Sad to be so young and appear so unhappy. I was happy they had the battery , and when I got home I installed it in the remote and vola it worked. They have a mask sign up on the door but neither employee had one on as well as one of the two customers.

I went into my local batteries plus as my car battery decided it didn't like -5 degree weather for…read morethe past week. They had an extensive number of duracell car batteries. Note these are made under license by a top car battery manufacturer in PA. The batteries have a great warrenty of 48 months. The best part was installation is a very reasonable $30.00. I have a AGM battery so it was more expensive than a reg lead acid one but was a very competitive price. Best was installation took maybe 5 minutes. Way better than a car dealership. Highly recommend for any battery need also believe they have free testing but I already knew mine was a goner.

What I love about here is the fact that I can just go up to the counter and hold up the battery I…read moreneed to replace... and they know exactly where to find it. I don't have to search and try to make sure I get the right thing. Especially these tiny watch batteries and such, they all look alike to me. And if you bring in your apparatus, they'll even put it in there for you. Not only for watches, but I dragged a bathroom scale in there because I couldn't open the battery compartment. They didn't even flinch.

Batteries Plus is so convenient and the customer service is truly top notch…read more Every time I have ever needed a battery or bulb it has been in stock. Today I needed batteries for two key fobs, and the batteries were available. The employee quickly installed them and explained the lifetime warranty. The employees are always knowledgeable and they quickly locate the item or items I need. The variety of decorative light bulbs is impressive. I'm going to stop back in and choose some to brighten up my decor. Besides batteries and bulbs this store has so much more. Today I noticed the Rain-X windshield wipers that I prefer. The next time I need wipers I'll find them here.

I just went to check on a battery for my laptop. The team member went above and beyond to check out…read moreto see what my problem is and try to help me resolve it. I left with all the information I needed and felt like I was well taken care of.

Brought in a tool that was supposed to have a warranty, and the manager refused to warranty it…read more Took the part to Winchester, and the manager warrantied the tool no questions asked.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!