Our company was working a wildland fire in the area and had some tire issues and these guys took…read morecare of us quickly, thoroughly, and above and beyond your run of the mill big box tire places. They were courteous and professional, allowing us to get back to our job super quick and with confidence. We could not recommend them more. If you live in Pendleton or are just passing through, this is the tire place to go to!

I requested some side steps for my 2024 Runner. Quality: I'm…read morereally pleased with the side steps to the runner. They're sturdy, nicely finished and overall I'm just really happy with their look. Value: I believe with installation and item they were roughly $722. Dropped off about 8:30AM and I'm pretty sure they were done within a few hours, so not a long wait time. I'd recommend.

I don't know that there are enough good things to say about our experience with Hop's. During our…read more4th of July trip to Long Beach, WA from Georgia, we had a nasty accident which involved a tire flying off of our Jeep while on the interstate. We were towed into Pendleton, OR since that was the closest approved Progressive repair center. Upon arrival, we met Cory and Dave. These two guys were extremely kind and understanding to our situation. Now being in such a remote spot, during the 4th of July holiday there was a understandably longer wait to get things repaired. We left our Jeep, got a rental and pushed on into Long Beach. When we returned to Pendleton, our Jeep still had a bit of body work to go through, so Cory set us up with his corporate discount at one of the local hotels and we saved a good bit of cash by him doing this. I know though the whole ordeal, we were giant pains in the butt for these guys, calling frequently asking for updates and such. Never once was the service anything less than exceptional, there was always a smile on there faces, they didn't mind chatting with us and made me feel much better about the stressful situation. If you guys ever read this, we made it home safe and sound and truly appreciate all the hard work you put in. Our Jeep looks good as new and we couldn't be happier.

Had a little car trouble while halfway through a 2400 mile road trip and these guys were there to…read morehelp. Though already late in the afternoon, they fit me in and got my ride back on the road in a snap. Marty, Troy and the rest of the gang were all friendly and helpful. Thanks again fellas!

Truck broke dowh and towed to their shop. I thought transmission was failing…read moreThe tested it out and said he was sure the fuel pump was failing . The tow truck dropped my truck at 3pm , 10 am the next morning it was rolling out of the shop. They were right fuel pump bad, finished m y drive 1500 miles to Wichita. Need a vehicle fixed these guys are honest and fast . Could of easily sold me about anything cause I was stuck and they knew that.but they were honest. Great place and great people

My husband and I were tasked with bringing his late father's old Subaru to Washington from Idaho…read moreupon his passing. Little did we know how very much this car had wrong with it. It was only as we approached Pendleton that we started getting legitimately scared, and opted to stay in town to sort it out. We could not have been more grateful to have landed in Kris's lap. He could not have been more sympathetic to our predicament, and put what felt like an impossible situation back in our hands, ENSURING we felt safe before returning to the road. He prioritized our vehicle due to our dire straights, and got us back on our way the very next day. Mechanics of this caliber are far and few, and I wish very much Zeigler Transmission were closer, because I've never trusted the integrity of one more. We're truly indebted to you, Kris, thank you!

Excellent and knowledgeable. Replaced my battery and alternator on a weekend when I was in a…read morepinch. Good value and I appreciated their availability and expertise.

The service was exceptional. Yesterday I was there with my old Chevy Astro. It was staying for 2…read moremonths at one place and I needed to drive it to another coast, long way. So I needed to check everything and make sure car is ready for the trip. Guys did a great job. They checked everything, found lack of fluid of windshield and refilled it. Wait time was small. And the most great is price! Everything just for nothing ($29). Personnel is well qualified and very friendly. When I asked to check my windshield again, they spent some time for free and showed me how it works. I recommend this place to everyone.

We were traveling from Idaho back through to our home in Oregon... we ended up getting a nail In…read moreour drivers side tire about 20 miles outside of Pendleton we called this Walmart in advance to be certain they had the ability to patch the tire even after putting a plug into the tire. They told us they could, we get there and they take all our information down for the vehicle and tell us they can do it In a half hour we drop our fully loaded trailer and wait about an hour and then they come out to tell us they can't do it because it's been plugged already Even though we told them that from the very beginning so we then had to load up our trailer hook it back up and find somewhere else to patch a tire and wasted over an hour of our time while we are trying to travel back home. Every employee there didn't know anything about their own line of work I would not recommend this place for any auto care needs.

I was stranded in town and made a call to Powerhouse Diesel. Casey was able to get me in same day…read more He knows his stuff. He fixed my rig and got me back on the road. Jessica was paramount with her communication and customer service. I was just some out of towner, but they treated me like a long time customer. I can't say enough good things about them and my experience. A HUGE thank you to the folks at Powerhouse diesel. Much appreciated!!

We were on our way through on a road trip when our water pump went out. Friday morning we stopped…read moreby and asked them to look at it. Casey squeezed us in right away and we were able to continue our trip within a couple hours. Very nice and friendly staff. I would highly recommend.

J&B's was so good to my husband today when our Nissan Altima we were trying to drive out to our son…read morein college started having acceleration problems. The receptionist was so kind. The mechanic made time for us and figured out what was going on so we could make a safe decision. We were so grateful for their kindness and expertise.

After my original post .then getting home realize this is a shady shop and how the owner lies and…read moreripped me off . apparently only shop in one that don't go by book hours .he says he told me also he was charging me because my transmission was so greasy .I said wait you didn't spray with break cleaner if was that bad but he didn't do either.charged me 4.5 hrs for a 2 hr job by book rate .he still swears he told us other stuff .first we never spoke to him at all it was his daughter or whoever the lady at counter was .when I asked him stop making excuses and just admit he screwed a tourist he chuckled and that was end of conversation.im not done with him yet filling complaint with Oregon attorney general office .bbb really isn't nothing they won't fight for you but still gonna go that route .point is if your stranded in the area call someone else .also I'm legally disabled he feels good about screwing a disabled family my wife and youngest son disabled as well

The owner, Craig, I think is his name was absolutely amazing in my most scariest time on my bike. I…read morehad a blowout on my bike on the interstate and called him hours from home and just 6 hours into a 2 day ride to nevada to surprise my Dad for father's day. Not only did he arrange for someone to pick me and my bike up off the freeway 30 miles from his shop, he had a brand new tire in stock and had me fixed up and out the door in an hour and 20 minutes. Saved my butt and got me back on the road fast! I appreciated him so much and couldn't believe how great he and his crew were to me!

Very capable people. Have our Harley's serviced there always. Clutch adjustments, handlebars,…read morethrottle and other work. Always done right. Highly recommend Craig and his technicians. This business takes great pride in doing an excellent job.