Placed my online order same day and it was ready within the hour. So I went by after work to pick…read moreit up. Staff were welcoming and polite. The guy who assisted me was making jokes and was making me laugh. I need that laugh. So thank you and the pick up process went smooth overall. I picked up a defogger window repair kit for my jeep.

They had the part I needed for my ac filter. Very helpful. I trust NAPA. I always feel they will…read morehave the parts I need in stock.

This place has NEVER let my husband or I down. Super nice and knowledgeable and always have what he…read moreneeds. Parking sucks but oh well, I will always go there. Everyone who answers the phone is always super helpful, guy or gal!

So I call them saying what time they close and they tell me at 7pm and I get here at 6:45 pm and…read morewalk to the door and soon as they see me walking to the door some guy runs to door and closes it and locks it. This is so irritating. But then goes outside to work on his vehicle.

So helpful! And, honest! I went in there for a faulty negative battery terminal. The guy checked my…read morebattery and was honest and told me that the battery was still good and got me out of there for a $10 repair! They even loaned me some tools to, fix my battery problem! Definitely recommend them! Thank you guys!!

Friendly Staff But Get Some Parts In Stock, needed A Fitting Didn't Have It Told me To Go to…read moreHardware Store It's A Fuel Fitting I Don't Want 3 Different Parts!

Came in to get my battery checked. Dominic was extremely helpful. Answered all my questions and…read moreconcerns regarding my battery. Gave me options on which battery . Found one for a Great price. He was extremely helpful . Replaced my old battery with the new one I purchased. Thank you!

Very disappointing customer service…read more Today, around 10:50 a.m., I went to this AutoZone to ask for help with the battery in a remote control. The employee told me he could not do it because, according to him, it would not show up in the system. What bothered me the most was the lack of attention. While I was waiting, the employee kept walking around looking for a screwdriver, but he also spent a lot of time talking through his headset instead of actually helping me. I understand that sometimes a service may not be available, but I expected a clear explanation and at least an honest attempt to help. The customer service I received was very disappointing. I hope management addresses situations like this and improves the customer service at this location.

The dude who sold me my wipers helped me install it without a charge…read more They feel like a mom and pop operation where the middle aged man helping me out was joking around with his fellow employees and it just caught me in a really good mood. Also, my mechanic friend sources his car parts and other services here so that's cool. I like this place, It feels like you are supporting a local business.

I made a online purchase for store pick up on a headlight restore kit. When I put in the order it…read moresaid it would be ready in 30 minutes but 3 hours went by and I didn't get any notification so I called the place. Will (I believe that was his name) was nice enough to help me out. He said sometime a person would pick it out but forget to push the button that said it's ready for pick up, so that's what happen. I wasn't in any rush so I just went the next day in the morning to pick it up. It didn't take long for me to get my item when I arrived at the store when they just open. They also do curbside pickup as well of your not comfortable going inside.

I had a 60,000 mile service done on my Ford Ranger on 5/4/26. Michelle Goertz was my Service…read moreConsultant and I wanted to give her a shout out for her exemplary and professional service. All communication, documentation, and service work done was top notch and I am a very happy customer. Russell Abbey

My wife took her Ford Fusion there last year because the "check engine" light was on. She called…read morethem every day for four days, and was told every time that the person she needed to talk to was out, but would call her back. Natually, she received no return calls, so I phoned them one day and told them, "This is [wife's name]'s husband. We are coming over tomorrow to pick up her car, which she brought in several days ago. Kindly have it ready for us." I drove her over there, and they returned the car without any fuss (we just showed them the paperwork). In fact, they hadn't done any work at all on it, so there was no charge. (Not that I wouldn't have disputed it if there had been.) You'd think that was the end of it, but a couple of days after we got her car back, my wife needed to put something in the trunk. She opened it, and there were several boxes of computer paper! Not only had Galpin done no work on the car, they casually used it for storage. I suppose we could have just kept the paper (or given it away), or at least charged them a storage fee, but we decided it wouldn't be worth the bother. We returned the paper to them.

Hugo was such a great help today !!! Thank you for being so helpful and kind. We really appreciate…read moreyour help today. Great customer service and care.

I needed some brake fluid for my car and stopped at this store. Never been there before. I don't…read moreknow much about cars except driving them. I was very lucky to have been helped by Juan. Very friendly, and helpful and he knew what he was talking about. A good man. The store was very clean, well-organized, and stocked. Since it is near where I live I think I'll go there in the future to buy items related to our cars. A couple of days I needed to buy some engine oil ( I thought). When I walked into the store a nice employee, his name is Al greeted me and asked me if he could help me. I told him what I needed and after a few questions and some of my obvious confused answer offered me to check my oil for me. He told Mei don't even need oil. I was so impressed that he was so honest to me. Something like this makes a huge impact on me as a customer. Then I pointed out that I was supposed to also fill up the coolant. And pointed to the wrong cap. I am so glad he was there. That would have been a disaster if he wouldn't have shown me where the coolant goes in. Then we went back into the store and I bought the coolant and a funnel. I also signed up and got a 20% coupon. That saved me 20% off. I have to repeat myself. This store has such a wonder team. Professional, friendly, knowledgeable and caring. Thank you guys.

Very helpful man at the counter. Gave me a few options, saved me a couple of bucks and let me use…read morehim a tools to remove and install my battery. Car fired right up. Got a refurbished battery for $45 compared to $230 AAA ... with a 1-year warranty. Battery looks brand new! Very professional. I was in and out very quickly. Highly Rated

Matthew fixed my battery and did an amazing reset on my BMW 3 series the guy is amazing no hassel ,…read more he's fast and efficient !! appreciate you Matthew.