I always use these guys when i need parts. They are very knowledgeable and are almost always…read morecheaper than any other parts store in Malvern. I highly recommend Jim's Napa in Malvern!

My boyfriend and I were walking down the sidewalk when one of their employees pulled onto the…read moresidewalk in the company truck and almost hit us. My boyfriend had mercy and didn't call the police but simply flipped him off, which should have been the end of it. But the employee got out of the truck and approached us threateningly and said "I'm gonna kick your ass, boy!" I said I was dialing 911 and he turned and came after me, until I pretended I was talking to the dispatcher, when he decided to run back to his truck and drive off. So we both went in the Napa store told the manager what happened. The manager said "I don't know what you're talking about" in a tone dripping with sarcasm. When we said we'd call corporate, he said there was no corporate office and no one over his head. I found the corporate number in less than a minute. These people are animals, they do not care about customers or even their reputation, and I can even safely say and they are dangerous. There is no excuse for this kind of behavior from an individual, let alone someone representing a company.

I drove from Texas to South Carolina on the way the water pump went bad on my truck. This happened…read moreon a sunday afternoon. All the mechanics were closed. I went in to Autozone to get a waterpump and started asking around if any one could install it. They said no and there I was Stuck like Chuck. I sat on the edge of the Autozone parking lot feeling helpless. Drumroll please...... Yep an Autozone employee put on his superman cape and saved the day. He was off work and said what's the problem. I explained and he said let me take a look at it. He had it installed and I was back on the road. His name is Caleb if you go in this store make sure he is a real person. Many times I wonder if he could have been an angel put there to help me dressed up like an Autozone employee. Caleb if you're reading this Huge Thank You !

Keelan and Jimmy helped me get the perfect truck for my needs. I don't understand why they received…read moreso little stars. They were stellar with me. I initiated the sale from the MS Gulf Coast. Flew into Hot Springs and had Keelan pick me up at the commuter airport. Keelan took me to a food truck in route to the Dealership. Great move Keelan! Authentic Mexican food was a huge hit! I was pleasantly surprised. Keelan, you are an exemplary young, polite, generous man with your time and patience. I never felt rushed, you addressed all of my concerns and what you couldn't answer you sought help from Jimmy and your coworkers. You'll go far in whatever endeavor you choose to pursue. Jimmy, thank you for speaking to my Diesel mechanic back home. I'm glad he inquired about the warranty Smart Ford offers. I was pleased to hear there is NO Cap like other 3rd party warranty options. Smooth sale all the way around from first inquiry to driving off the lot in my truck! Guys, thank for getting me back on the road again!

Smart Ford fixed my air conditioning. They did a fantastic job at a decent price. The service…read morerepresentative was courteous and friendly, as was the cashier. I will definitely recommend them for quick, accurate service.

I purchased bad, watered down, gasoline from Murphy USA. It messed up my engine, which caused even…read moremore issues with my vehicle, totaling to thousands of dollars in damage within minutes of purchasing the gasoline. They're able to charge you less per gallon because it's watered down, diluted, gasoline.

Watch out for this place!!! They don't honor the prices they have posted for cigarettes even if…read moreyou tell them they are charging you more. I thought that was illegal. I just went to buy cigarettes and the package had a coupon on it so they said " since there is a coupon, we won't give you the other discount". I told them that would cost more than the price they have posted everywhere and they are supposed to honor the posted price. Their response was "were telling you that you aren't getting the discount so that's all we have to do". This isn't the first time they have charged me more than what they have posted. Don't trust them!!!

Provided me with excellent service! Checked my battery for free! I need a new one so they Installed…read moreit right on the spot! And it came with a warranty!

There are men. There are good men. And then there's TJ. I jumped my wife's car to get to Batteries…read morePlus and he stayed out in a deluge of rain to help me get the battery changed. I told him multiple times to go in because he had to work and I could get dry later but he refused and lended a much-needed hand. I can't recommend this establishment enough because of TJ's great attitude and outstanding service.