If I could give 0 stars I would. Customer service is the worst. Called and spoke to a manager and…read morethey were dismissive and rude. Waited in line for Black Friday shopping and They handed out tickets to people who weren't even in line who were just walking up and joining the line versus the people that were actually in line waiting. After telling the employee about it they did absolutely nothing to try to rectify the situation. Horrible experience, will not be back.

Me and my buddy were riding the drivable carts because we both have knee problems and I had knee…read moresurgery and got harassed and bullied until they kicked us off the cart, terrible experience and I'm traumatized

L MOBILE. The wifi router you guys provide is a cellphone. It has a sim card, and it receives text…read moremessages. It has very slow internet, just as if u were using someone's phone hotspot. Just get like ATNT.

From the owner: Visit the T-Mobile store in Benton and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 20320 Interstate 30 N Ste 160 can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

Located right next door to Whole Foods, the only other store in that "shopping complex" on the…read morecorner of Chenal and Bowman. Shocked that this location was not already on Yelp??? The employees here are SOOOOO much more professional and friendly compared to the NLR location. A lot cleaner here as well. The few times my family and I have come here or I am here by myself, maybe 3 minutes pass until an employee notices and asks if I need help/if anyone has helped me. They seems to have a better working atmosphere at this location because I noticed a lot of the employees interacting with each other a lot more. Careful if you enter using the entrance on the Chenal side of the building (where geek squad installation is). I always notice people speeding towards the exit here and cut the corner too fast!

I purchased a tv with sound bar, etc., for a total cost of appx.$2,300.00 on June 7 and set…read moredelivery/set up for June 16. I was in the today, June 15, and went in to confirm my delivery date. I finally found a person that wasn't on there and ask if they would check. I was informed the delivery had been rescheduled, however, I wasn't notified that it had been rescheduled. I asked the clerk to please cancel my order. No one was going to notify me so I would have been at home all day waiting. You cannot talk to anyone on the phone except an AI generated . While the young man was canceling my order and crediting my card, another female agent came up, started snuggling with and talking to him. The young man was obviously and I said, "excuse me we're in the middle of a transaction here.". I have never been so embarrassed. I could not wait to get out of Best Buy and I won't be going back again. Whatever happened to civility?

These guys are terrible! And I mean terrible! My just recently went through there and they replaced…read morehis battery. His name is Terry. After replacing his battery, they sold him a warranty as well. Now his phone DOESNT WORK RIGHT! Ringer is totally broken. He took it back they told him if they go in the phone and (the screen breaks) while THEY ARE FIXING THEIR SCREW UP he would have to spend another 200 dollars to fix it! THIS IS NOTHING BUT TERRIBLE BUSINESS AND ETHICS and taking advantage of my father who isn't tech savvy at all. He barely had the 200 to begin with.

What a bunch of clowns. I have a Samsung Zflip6 that is four months old. The screen broke in the…read moremiddle where it folds. Samsung agreed to warranty the repairs. I took the phone to uBreakiFix and the tech said they were very difficult phones to repair. Another tech then told me he wouldn't do the warranty repairs because of a small spot on the top of the screen that goes no deeper than the screen protector. Now I'm stuck paying for a 1200 dollar phone that Samsung had already agreed to warranty because the tech didn't want to do the repairs. The screen was fine until it BROKE IN THE MIDDLE. How about addressing the real issue!!!!!!! This place is a joke. Very unprofessional. And don't bother calling the phone number at Asurion. Sounded like a party going on in the background. NO HELP THERE EITHER. Please don't respond with some patronizing garbage. You guys are terrible. No excuse for bad business ethics.

Phenomenal service had a great experience with repairs on my phone would highly recommendread more

They were able to fix my Apple Watch when no other business would or could fix it! Very nice peopleread more