I'm so glad so see a review number that actually reflects dealing with this company, or rather not…read moredealing with this company do to run around. You go to a nice place expecting a nice ride but mine only lasted a weekend before the transmission went out. I drove the car for 4 hours! How is it hard to let me pick out a car for the same amount that's not the lemon they are still trying to stick me with?! Absolutely the worst!

If I could give zero stars I would! This is an example of a dealership that is out to entice…read morecustomers with completely dishonest pricing, advertising prices on auto trader, their own website, direct email, etc. that show steep discounts, but then when you ask them for the final price it is basically msrp, as they charge you the amount of the discount in obscenely over priced "dealer installed equipment", like wheel locks and floor mats for $2500. Typical bait and switch pricing approach. Not to mention that their sales people are either highly incompetent or just blatantly dishonest, and when called out on their dealerships dishonest approach they try feebly to debate you. Please avoid this shady dealership.

I wrote a disgruntled review and said that I felt like this company was trying to rip me off. I was…read morecalled by a general manager named Jordan and I retract my comment. Mistakes are human nature and are committed on both sides..

Sorry for the long post! On 5.22 I signed paperwork for a…read morevehicle. I used my Tahoe as a trade in and owed roughly 1500 on and that they would pay it off. We knew we would not be able to drive the vehicle home due to still needing repairs and they put us in a loaner, so no big deal. The vehicle was in their shop for NINE days due to "someone ordering the wrong" rotors/breaks and then waiting for the correct ones. 5.31 I pick it up and drive it home which is 10 minutes from the dealership. The next morning I get in the car and receive a message saying "service motor" and to "see dealership." I was told to bring it by Monday, so I did. They put me in the same loaner. I hear nothing until 6.7 when I CALLED them. I was told it was the transmission and a new one had been ordered. 6.11 I got a call letting me know that payment for the Tahoe still had not been received. I went to the dealership and talked to Cary. He assured me payment had been sent. I told him that I was unhappy. He said that if I did not have the vehicle by my payment due date which was 7.6 that they would make that payment. Ok fine, I got it in writing just in case. The calls kept coming about the payment for the Tahoe so I called the dealership and talked to a lady named Kat, who again assured me that the payment had been made. Calls for payment on the Tahoe continued. On 6.25 after receiving yet another call, I discovered that the payment had been sent in, but it was sent to the wrong bank and applied to my wife's loan. I go back to the dealership and ask to speak to the GM. I was told that he was busy but he would be out in a minute. After waiting for 20 minutes or so, I get a phone call. The GM, Shiloh, called Cary on his DAY OFF to talk to me. I explained that the payment was applied to the wrong car. Since it was his off day there wasn't much he could do. He did let me know that the shop manager would be out soon. I waited for another 15-20 and Frank, another sales guy comes out to talk to me. I explain the situation AGAIN and am met with excuses, one of which is their systems are down. Apparently they were hacked. He said that he can undo the contract and get my car back for me, meaning my trade in. I tell him that isn't what I want. He said that he would figure it out and get back with me. I never did talk to GM or shop manager. The next morning, however, I got a call from the shop manager, Adam. He tells me that they had trouble finding a new transmission until a few days prior but it had now been ordered. Excuse me?!? I was told that the the transmission had already been ordered. He then tells me that when they replaced the breaks/rotors they also had to replace the CV axel and while that was being done they noticed that the transmission could be a problem but they "didn't think it would happen so soon." I have been lied to about what is wrong with the vehicle from the start. At this point I don't want the vehicle. I contacted Frank and tell him that since he offered to break the contract before then i wanted something different. He told me that my trade in had been sold but he would see what he could do. He asked me to give him the weekend. Systems were still down through Wednesday but I got confirmation that payment had been made for trade in. It is now 6.8 and I get a call from the bank for the new vehicle letting me know that payment has not been received. Another trip to the dealership. I am told that payment has been made but there is nothing they can do about putting me in another car. The GM basically said that I had to take the car that papers were signed on. So, my credit is now in the gutter after working so hard to repair it and I am told that I have to keep the vehicle that I have constantly been lied to about and I do not trust. How is any of this fair?!? Yes, they did put me in a loaner and paid the first payment but it was their fault! I should have read all reviews before I went If you read the entire post, thank you. I know it is a long one! McLarty Nissan of Benton

I was passing through on my way to Dallas and found myself with a bad battery. I stopped in and…read moreKimberly helped me get a new one and called three different places around here to help me find somewhere that could install it for me since I'm not from here. A BIG help!

Great service, helpful advice and very nice people. The location is easy to find and no problem…read moregetting in and out. Plenty of parking. Prices are very reasonable. They also have a military discount. They have a great selection and their website compliments the store well for searching out parts. There may be a bit of a wait if their are a lot of customers but that's just because they provide full service and answer a lot of questions.

I called the service department in an effort to find out what the repair is for an engine light on…read morestating: "What is happening? The emission control system has detected a large leak in the evaporative control system which can allow fuel vapors to escape into the atmosphere." REMEDY: "What should I do? Have your vehicle checked by an authorized dealer." He apparently thought I had made this up because he said he had never heard of that before. I tried to let him know about the "Ford Pass" app but he seemed disinterested. All he told me is he could schedule an appointment for 11/24/2025 and they will figure it out. It took Crain Ford of Little Rock 34 days to "figure it out" the last time a Ford dealership "worked" on it. Apparently, I just experienced the "Everett Difference".

We have bought several vehicles, and had our vehicles serviced there. Excellent customer service,…read morefriendly staff.

Lots of amazing Powersports! Motorcycle's, side by side's, boats, jet skis, 4 wheeler's ext…read more Definitely worth a trip there when making your new purchase!

Always has good customer service and very personable. One employee in particular, his name is…read moreAnthony!