Brian was incredible! Super nice and knowledgeable. He checked my battery, confirmed that was the…read moreissue and immediately started working on switching it out. Thanks so much! Brought my Friday back from the dead. :)

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

My daughter was in Little Rock for an exam when the check engine light came on in her boyfriend's…read morediesel truck. We quickly determined it needed Diesel Exhaust Fluid (DEF). I told her to go to an AutoZone, they will get you set up with the right stuff and help you. I've had great customer service at our local AutoZone. That couldn't have been further from what happened. She asked Alberto the young fella at the desk if he could help her get some DEF for her boyfriend's truck and show her how to put it in. Alberto said "we aren't an auto shop, have your boyfriend do it, the DEF is over there". Certainly not how I'd expect anyone to be treated at AutoZone. She found 3 options and asked the other worker, a more senior guy. Is this was the right DES fluid for a Dodge Ram 1500? Instead of confirming it was correct it's a standard fluid, he chose to say you can look it up. I understand why this store has a 3 star rating. If you need auto parts in Little Rock there are several O'Reily or Advance Auto Parts stores that will provide basic customer service. If you want snide remarks and no effort to help the customer with basic questions this might be your place to shop.

Fast prompt service & nice looking clean auto parts store with great music. The PSM " grey shirt "…read morewas well mannered & respectful. I'll come back here again for parts. Excellent location on selection the old Pier 1 Imports building for an Autozone. Great job to the person who was over finding store locations. I wish I had that job. Ijs

I was harassed by Autozone employees on Rodney Parham in little rock,AR to provide my phone number…read morein order to return an item. I had a receipt, I showed them that I have a receipt, yet they argued and demanded that I have to give them my phone number. Nowhere on their receipt describing return policy did it state that I have to provide my phone number. The receipt was not old and the item was unopened in new condition!! This was prior Covid

Great location and friendly staff. Clarance went above and beyond to help me change out a…read moreheadlight. It was no simple task. Will return to this location for all my auto part needs.

Great store. Recently remodeled so it's more like and old timey General store with a front counter…read more (Meaning there's very little self service, you go in and tell one of the guys what you're looking for.) I'm in there every so often to pick up parts and the staff are friendly and remember me. I ran into one of the guys somewhere else outside the store and he recognized me and remembered what I drove. Other than that, there's not much to say, it's a NAPA.

Easy, hassle free experience getting new windshield wipers put on while it was cold and misty out!read more

Maybe this is because I went on a Saturday and they maybe were short handed, but the customer…read moreservice sucked. The guy didn't seem to care much about what he was telling me and used all of these big auto words without really telling me what was going on. Pretty much said go to a auto shop as he was walking away. I'd rather continue going to places like Precision Auto when I have a question about something.

Purchased a battery on Friday, drove the car and it stalled again. Had to have it towed to Pepboys,…read morewhich was closest place to where I was at. Pepboys tested battery and found that it had abad cell and was no good. I had to replace the battery, which I didn't think was gonna be a big deal. Once I got my car back, I could take it back t Advanced and get my money back. NO GO! WOULD NOT RETURN IT. WOULD ONLY EXCHANGE IT. Well, who needs two batteries. Service guy acted like it wasn't his problem. I had to walk out because I was crying. In the end..... PEPBOYS took their battery out and replaced it with the 'exchanged' battery from Advanced, so I wouldn't be stuck. NOW THAT'S CUSTOMER SERVICE PEPBOYS! This situation cost me way more than just a battery! Never going back..........unless this battery dies too!

Received great service at this store. Francescha got me a good replacement battery at fair price &…read moreCornell installed that sucker in about 5 min or less. It was HOT in that parking lot but he did not complain one bit! Very friendly & professional. They even gave me 2 bottles of fuel treatment for signing up for Autozone Rewards. Highly recommend!

Landers Toyota of Little Rock doesn't just sell excellent quality vehicles at an affordable price,…read morethey are highly responsive to any service-related issues. The staff are very professional, prompt, courteous and kind. Makes one ask, 'Where have YOU been all my life!'. My experience has been positively GREAT!!

Waited for 2 1/2 hours for a scheduled oil change & tire rotation. The place seems like a place…read morethat workers go to just hangout. I had to go to the service desk to see if the car is ready, only to find out that it was ready an hour earlier. No one called, texted or came to the lobby to let me know. They didn't even do the complimentary carwash. Go elsewhere.

Nice store everything looking nice...they are helpful and had a nice grand opening sale on parts…read moreand this is the closest parts store in the area.

I arrived early around 8:15 am to have my car diagnosed. I waited more than 2.5 after seeing other…read morecars after me getting serviced. After waiting more than 2.5 hours I asked if they had started on my car and he said no, it'll be another 20-30 minutes for a total of 2 more hours to diagnose the car. I told the tall guy with glasses i couldn't wait any longer and asked for my keys back. No one checked on me and when I asked if they had started on my car, the tall guy with glasses acted as if he was annoyed. Horrible customer service experience. I called another company and the representative scheduled me in the same day and said the diagnostic will take an hour to complete. Would have given zero star if I was allowed!

Charged arm and leg for a simple refrigerant refill. On top of that. The passenger seat belt cap…read morewent missing. Prior to me an elderly customer was there for a sudden flat tire and told them they could not find anything. Customer left and yup they forgot to put a cap or a part back. Poor guy had to drive back to retrieve it. Zero customer service. I would not trust these people. And if you do go there for service. I recommend to check everything to ensure all bolts, nuts, cover and caps are replaced.