Took my Volvo in and didn't mention to them that I work on my car and am very familiar with it but…read moredidn't want to do this job because of time constraints. They claimed to have fixed the problem, but their mechanic had not touched the part. And the problem persisted. They still wanted full price.

I would give 0 stars if I could. By far the most manipulating and disrespectful business I've ever…read moredealt with. Chris, the owner, took complete advantage of me. My mother had a Volvo and had taken hers here so when I got a used Volvo I began bringing it here for repairs. I spent thousands of dollars here over the course of two years and the base problems were never fixed and only got worse/ they would fabricate extravagant bills to repair things like the AC when the electrical board was the problem the whole time and that was completely overlooked because it required them to actually work and expend effort. I would bring it in with a problem, pay over a thousand dollars each time, pick it up and the problem would continue. Finally after a few trips back here Chris (the owner) called to tell me It couldn't be fixed and I needed to come pay her for her time and have it towed away, plus for every day it was there was an extra $100 storage fee when she was supposed to be working on it. I could not afford to pay what she demanded and ended up having to sell her the car for $500 with rims on it that were worth $600, after she had billed me for $3000+ worth of "work" done to it over the past year. Completely disgraceful and unscrupulous.

Steve was mobile and came to my home, bought the alternator, changed it out, was diligent in…read moregetting me back up and running again and he came to me. I have nothing but good things to say about that kind of service.

Quick, professional and on time. They came to us, no need to spend the day in a repair shop!read more

I want to be as fair as I can be with my review, I don't give a 1 star lightly, but in light of…read morespending over 500.00 on a fix that never happened and as you can see, my check engine light is STILL on, I think 1 star is fair. So when I took my VW in and it was looked at, I was told a spark plug and coil had to be replaced because of carbon build up, ok....autozone checked the code for me and it said nothing about that area, but I said hey they should know better then me right? I'm just a single women who doesn't know that much about cars. So I gave them ALL of my savings I had spent 4 months saving up and THOUGHT I got the issue fixed. Literally the next day, same issue is still happening, car can't idle without check engine light blinking and coming on, it sputters when it's warming up. Autozone had said the code showed the mass air flow valve was faulty, this place NEVER ONCE fixed that issue, they in fact ignored it all together and did what they wanted. At this point, they let me come back and they do the testing for free, and tell me we can replace everything again incase the parts were bad, again they do this for free, BUT here's the kicker. They never actually did another fix and here's how I know they lied to me. My carfax shows EVERY SINGLE TIME I have work done on it, no matter how small, it's on there automatically. My carfax shows the first "fix", but it doesn't show anything else ever being done to it. Hines Service Center, not only didn't fix my issue, they LIED to my face about fixing it a second time, AND they couldn't even give me paperwork on the second "fix" either. In short, I am out 550.00, nothing got fixed, they scammed me because i'm a woman and I can not recommend this place if you are a female driver, thank you.

They repaired my vehicle just fine. A friend volunteered to run the diagnostics with his code…read morereader, so I knew what the problem was when I took it in. Upon check out, they gave me a 4-5 page list of services and repairs the vehicle needed. Okay, I appreciated the inspection because there were a couple issues I wasn't aware of. I was pleased enough with the service that we took a second vehicle in, this time with no check-engine light on. They described the repairs they needed to make, which tracked with what we knew. We authorized them and paid. We got the vehicle home with zero problems. The next day, we had the exact same problems we asked them to repair. It was almost as if they did just enough to make sure we could get it home, so we would bring it back in for further repairs. I trusted the AAA rating, never bothering to look at Yelp. Never again. What we experienced is a pattern that you can see from the other low ratings. The AAA rating means nothing. If you don't know anything about statistics, the customer surveys AAA conducts are neither reliable nor valid because they are not anonymous: https://autoleap.com/blog/how-to-get-your-auto-repair-shop-aaa-approved/.

gotta deal with more people like this it's was fast quick and in price range great workread more

From the owner: On call 24 hours. We’ll get you off the side of the road. You can call to make arrangements for us…read moreto come to you to do repairs. We also have a small engine shop to meet your needs Call or Text 501-842-5538

1st class service, quick turnaround. Couldn't be happier with timing belt change along with oil and…read morediesel filter change.

Only shop that charges less labor than they actually worked!…read moreI went in for a list of service and tests: oil change, coolant pressure test, battery test for one all the way underneath my spare tire n change kit (Thx Audi). 3 major items, book has to be at least 3 hrs, how many would the dealer charge? My total bill barely 2 Benjamins, despite over 100 bucks of synthetic oil n filter. And, no battery change needed. A suspect transmission fluid pan n gasket, no leak after they cleaned a past mechanic's mess The opposite of cha ching. Professional service with money left in your pocket. Thanks so much, Good Folks!