Personally will not come back to this branch after the rushed customer service I've gotten from…read moretheir manager, Colten. We came during noon and there was no line. This was my first time coming to this branch as I usually go to the location near my home. But today I was visiting family, and we decided to go to this AutoZone on the way to gather several things and possibly ask questions. We got assistance from Colten; right away I can tell he's busy as he was interrupted multiple times and we were left standing at the kiosk. I didn't mind this, but what got on my nerves is how he rushed the process of finding our items. After finding 3 of our items he immediately checked everything out and added me to the rewards program. No asking if we have any questions, offering to print information, if we are looking for anything else, if we want to enlarge the photos of the items found etc. After adding me to the rewards program he told me the total. I said to him, "Can we check for the other items we need before I pay?" He cancelled the transaction and asked us what else we need. By then my mood was soured because it really felt like he did not want us to be there, despite no line and no reason to rush us out. We were looking for information regarding the radiator overflow box and he nearly added it onto my cart without asking if it was even something we wanted to buy today. No asking if we have questions, see alternative options etc. We had to ask if he could print us the information and enlarge the photo. The entire time he never once smiled. Never greeted us and spoke to us in a rushed tone and deadpan expression. As I wanted to get out of there, I paid what Colten found for us and left without asking for more details. Honestly for a manager with poor customer service like that I'm not sure why he bothered to assist us if he was that busy. I would rather wait to get assisted properly with time and care by his staff than to deal with him again.

I returned a battery after my dealership told me it was incompatible with my vehicle. I had just…read morepurchased the battery 6 months prior. Brandon ran multiple tests on the battery and explained everything patiently. All 3 tests showed the battery was in perfectly good condition. He could have brushed me off, but instead he helped me understand what was going on and treated me with genuine respect. The situation with the dealership ended up getting resolved, and when I went back to AutoZone, Brandon told me a woman came in late that night with children and needed help with a battery. Brandon gave her the one I had returned. That level of compassion and integrity is rare. Brandon didn't just help me - he helped someone else in need. Customer service like that deserves to be recognized. Thank you, Brandon, for being patient, knowledgeable, and genuinely kind.

Still the same garbage lies and the usual Gaslighting they will do when you tell them their product…read moreis bad. I took a "brand new" battery that I bought back in august and it failed they told me my charging system was failing l. I took my car to my shop. They are independent Former honda acura dealership mechanics and have been in business 12+ years. They ran a test on my battery using INTERSTATE'S OWN EQUIPMENT. the results came back that the battery was failing but the charging system works perfectly fine. I dont know what interstates business prides itself on but it sure isnt selling a good quality product or good customer service, their business practices are far too close to being fraudulent.

Top notch service. Owner went above & beyond in researching our correct auto battery. Service was…read moreexcellent

Honestly, this Autozone has some of the best customer service I have experienced at any Autozone…read more I came here for some winterizing products and they were more than helpful. They even checked the back store room for some of the things I needed and they found them!

That manager helped me and had such an attitude that I would prefer NOT to go back…read more Someone needs to explain to him that people who come Into his store are there for help not to be treated like 3rd rate trash. I personally have been in the auto parts industry for over 45 years and this person was rude, with zero empathy. I can't imagine why anyone would go in there after being treated so poorly.

Used DFW Mobile Repair for a pre-purchase inspection of a 2015 Subaru Outback. Spoke with Hamm…read moreinitially and Mateo was the technician that arrived on site. It was same day service, within 3 hours of my call. I can't ask for more responsiveness than that. The inspection resulted in me not purchasing the vehicle and while that was disappointing, I was pleased with the information that Mateo presented. He was thorough, pleasant and informative. I consider it money well spent.

Auto repair you can trust!!!! After reading great reviews on Google and Yelp, I made an appointment…read morewith DFW Mobile Repair and they completely lived up to their great reputation!!! Our Toyota Corolla's engine light came on and then the car stopped turning on at all. We were worried that it would be a huge issue and weren't able to take it to the dealership. Scheduling was super easy and quick. DFW Mobile Repair came to our home promptly at their scheduled time, and they did a great job communicating with us before, during, and after the service. It turns out it was a corroded battery. The price for the diagnostic and the service he completed was a fair price and I felt we were in good hands with honest mechanics. The technician even suggested we take the battery to autozone since it should still be under warranty and that is just what we did (they replaced it free of charge). Our car is back in business and we won't hesitate to use them again if the need should arise.

I cannot say enough good things about Honcura car repair!! Yes, communication can be a challenge…read moreBUT they do fantastic work at a very fair price, always going above and beyond expectations

Useless mechanics full of themselves. Was told to "take my car to a dealer" for a small vacuum leak…read morewithout explanation. Ask any small questions over your own car and they'll start rudely shouting and giving you attitude.

Came over here because of my car was making a sound I have been trying to figure of the longest. He…read morewas able to tell me the problem and get it fixed and get my oil change done as well. Thank you for being such great people.

They told me to come by as soon as the open (I would recommend if you go see them) and they did my…read morebreaks and rotators for me. I initially thought I needed front and back done but they told me I only needed the front. I was in and out in the same day. It's also nice of them to tell me I didn't actually need all that I thought I did just to get more money from me.

Amazing job! James did an excellent job and was able to replace my battery in no time.read more

Wow! Great response and immediate service. All at a fair price. Michael arrived on time,…read morereplaced 2 batteries and had everything buttoned up in about 30 min. Will use this service again, and again. 2021 Ram 2500 6.7 Cummins

Great services here very nice workers that make good conversation and they were keeping me updated…read morewith my vehicle and tried multiple efforts to get my vehicle running. Helpful enough to help tie some things up that were hanging low and scraping on the ground from my vehicle without any extra charges. Highly recommend

Hadn't been here since the remodel and name change. I needed new tires before the expected ice and…read moresnow. The staff ordered what I needed and I got the call all was in the morning before the storm. It was pouring when I arrived and they quickly got me in a bay and began working. Within an hour, they had tires changed out, balancing and alignment complete, and I was out splashing with the new tires. Great value for the quality, ease, and service!

Needed a replacement battery on my way home from work and decided to stop by this location, but oh…read moreboy was I in for a surprise. I have purchased car replacement battery numerous times from AutoZone in North Dallas area, the sales representatives there are always informative and friendly. Unfortunately not at this location... I'm one of those female, who doesn't know anything about car parts. I was hoping the sales rep can help me but to my dismay, he didn't show me what my options are and didn't even bother to tell me about the warranty. When I started to question about what kind of warranty the battery offered, he starts to show signs of annoyance. I did purchased a battery [not the one I prefer) Due to the unprofessionalism of the sales rep, I ended up retuning the battery 30 mins later at a Dallas location in exchange for a gel battery.

Manager would not accept my recyclable oil on grounds of my 5 gallon container, which is brand new…read morenever been used, purchased for this purpose, and made for human consumption potable water. She flat out said it was contaminated because it is plastic.... I'm pretty sure oil comes in plastic containers.....? I went to oreillys and they could not understand why they would not accept my oil due to the container. The only concern they said would be water or coolant contamination and had no idea why she would deny it on the grounds of what container it came in. Autozone just lost another customer to Oreillys because Oreilly didn't give me the run around and they weren't flat out demeaning in my honest opinion.

Ali had great customer service and was able to replace my blower motor in about an hour! He also…read morereinforced my bumper. The price was extremely fair, very fortunate to have found a reliable mechanic in the area !

Came here looking to replace a flat tire that happened while on the highway, and ended up having…read moreall four tires changed here. Nazir did a great job of getting my car and I to the shop and getting me all set. You can tell the staff here cares about their customers and getting them the best deal possible. Would definitely recommend!