The quality of this place has significantly gone down. I recommend not wasting your money. They…read moresell defective parts and will not refund you. Have never had a poor experience like this with an auto company before. Very unjust and definitely reporting to the better business bureau.

Just had a Great experience at my Favorite parts store So typical, my online order did not include…read morethe proper parts for my car and the manger opened a different kit and took out the part I needed. Switched it at the counter for me. Perfect.

I have taken my old, beaten up, mini-van in to Performance Unlimited several times now. Once for a…read moremajor repair. Once for an on-going issue. And once for an oil-change. Each and every time I have received not only excellent & friendly service, but answers and help I can TRUST! Trust in a repair shop, for me, is the most important aspect. I don't expect the bathrooms to be clean or the waiting area to be comfortable (though they ARE!) I need to be able to trust the people telling me what is wrong, how much it will cost & what my options are. I need to trust that when I make the decision I will not only be paying a reasonable amount (which is all I ask) but that I will also be safe on the road. Denny & Michelle consistently deliver just that. I am now able to say with the utmost confidence... "I have a great mechanic. Would you like his number?" What a relief!

I had an anti freeze leak. Took 3 times to fix and stop leaking. First time 350.00 Second time…read more650.00 Then on their watch some part broke he wanted 750.00 more but he did say well I fixed it with plastic zip ties. Not thinking to much about it cause he is the owner snd should know what he's doing. But when I got home and looked there were so many zip ties I couldn't count them and they were on a hot engine. WHAT!!!!! ARE YOU KIDDING ME!!!! Took my car to someone else removed the zip ties and fixed whatever they broke for 80.00. Yes 80.00. The part that broke was only 14.00 I will never ever ever go there or tell anybody else. And each time they had my car for about 4 days always making excuses. Denny may be a nice guy but I can't believe he had me leave there with plastic zip ties holding parts together in a hot engine. And on top of that when I went to take it to the place that fixed it when I started it, it sounded terrible. BEWARE!!!!!!

I've always liked Farm & Fleet. For years, I have purchased tires from the tire desk. The staff is…read morefriendly and helpful!! I will continue to buy tires from them going forward. Now, we just recently got a puppy and their selection of everything puppy/dog is awesome. They have a vast selection of just about anything you might need for puppies. So, it's my go to for dog stuff. It's a great place to find nice products that are priced fairly.

Bill W. I had some issues with a Farm & Fleet battery, I…read morebrought it in to the Woodstock Il store on Tuesday 3/3/26. The shop assistant manager Mike couldn't had been nicer, he addressed my isuues and replaced the battery at no charge. I will be back the next time I need anything automotive. The service that I experienced was outstanding.

Tony sold me my lightbulb for my Honda CRV + replaced it for me ! Now that's what I call service!…read moreThank You Tony! Cindy

The young lady not only figured out what I needed but went the extra mile to help me locate where…read moreto install it. Great service!

Great place and very trustworthy. Trying to think if they…read moreshould get a series on Road . Honest , great service . They need to be elevated . However , does that mean when they get really busy I can't get my car serviced . I'm lol and I know everyone gets the best

My mom is who told me about Ron's. She brought her car in for brakes years ago. Rick called and…read moresaid she didn't need brakes. Once I heard that, I knew this is the place to bring my car. Since then I have brought my car to Ron's. They are fair and get the job done! Give them a shot, you won't regret it!

Incredible shop with over and above service. We were visiting from out of town and had our…read morealternator light come on, which is a huge problem, and horrible timing. Called around everywhere and no one could help me, but finally called Mike's and within minutes confirmed they could get me in same day. The price was competitive, they fixed everything in one afternoon, and our van was in perfect condition again in time to take our family back home. We even got a warranty on the service, which I feel great about. Some of the nicest guys too. Thank you all for saving our day! Would highly recommend!

I'd been having recurring cylinder misfires for months. I'm no stranger to mechanical work and did…read moreeverything I could think of to resolve but needed another eye on it. We're 40+ mins away from the nearest BMW garage so I found Mike's Auto which is within 10 minutes. They specialize in import repair according to their site so I brought it in for a diagnostic. I just needed to know what they thought caused it and could probably do the repair myself. I'd already done turbos, O2 sensors, ECU, throttle body, Vanos, etc. The guys were very accommodating but communication was poor, I had to call for any updates or to find out they needed me to authorize a repair. Three weeks and $1800 later I pick up the car and don't even make it a mile before all the misfires come right back. This, despite their assurances that it was test driven multiple times. Right back I go. A week later I'm now told a catalytic converter was plugged and causing faulty readings for air/fuel mix, creating misfires. It made sense, the tech even sent me a video showing his gauge reading. He was confident. Cats were about the only thing I hadn't changed. They estimated 8-9 hours book rate so I took it home and installed some brand new cats myself (3 hours real time.) Car made it several miles this time before the same error messages appeared. So, the diagnosis was still incorrect. I won't be bringing it back. The guys tried hard but it's clear they don't possess any specific import knowledge or experience that will help me out. I've wasted $1800 to get back where I was a month ago, but with a pair of shiny new cats now. They're probably fine doing standard work like suspension or oil leaks but anything more complex seems beyond them.

We've been well served by Northtown for over ten years. We trust Northtown with our safety checks,…read moreregularly scheduled maintenance and oil changes, tire repairs, tire purchases, brakes, exhaust, engine, transmission and electrical repairs on multiple vehicles. We've never had a concern about the quality of the work or the fairness and value of the investment for each visit. Larry and the rest of team Northtown always help us to decide what is required for safety and if/which repair is justified for our intended use of and expected remaining ownership for each vehicle. Before any road trip we schedule a visit to make sure all is safe. Our lives depend on it. We recommend Northtown without any reservation.

I found myself in their parking lot early A.M (car just died) anyhoo as I am in tears the manager…read morepulled in. He immediately approached me to make sure I was ok. I told him what happened and I couldn't help but cry because this was during Covid I was pretty much homeless with my husband living at the Drake Motel and had no income. (I was on a job hunt and my husband's disabled) I got the call saying it is my alternator but ALSO was given the best news I could have that not only touched my heart but helped me remember..."There ARE kind people out there still." Their own employee Carlos along with Mike I believe paid for the alternator and the labor with the money in their own pockets!!! You want your auto fixed by Mechanics go elsewhere however if you want your car fixed by not only great mechanics but mechanics and a business that has HEART Come to Northtown Auto Thank you SO MUCH!!!!

Purchased a Silverado 2026 today. Ed in Sales, James in Finance, David all wonderful!read more

I stopped in to look at a car that I saw out front when I was driving by in the morning. I went in…read moreto ask how much it was and found that it was way over market value. When I started to tell them, they started to give me BS reasons why it was over market value. "It's clean " and "when we plug it into our system"this is the price they go for". There's nothing more I hate than bad faith sales practices. I looked up the car on Carfax later and found out that it has accidents on top of it. That is not the definition of a clean car. PS I was in the market for that car and I have done lots of research.... I bought a better one for market value, stay away from these people.