This happens to be a really good, local Auto Parts Store. I've been in many times and they've been…read moreglad to change my wipers for me. I recently needed a battery for my Prius. Was surprised to find out how expensive it was when AAA came and checked. Unfortunately the AAA guy didn't have one in stock. I called Advance Auto and Dave was just great. He know exactly what I needed. When I drove in soon after, he replaced the battery quickly and efficiently, with a smile. It was at least $30 cheaper than AAA too! I highly recommend this store and kudos to Dave for great customer service. Something that's sadly hard to find these days.

This was an absolute joke of a customer service experience!! I went in for windshield wiper blades…read moreon 9/12/26 at 8pm. First off, I was not even greeted properly. He said "yeah??" I told the man the make, model and year of my car. He basically told me that if I didn't know the parts number, he couldn't help me. Period. I said whatever you recommend that fits. Nope, he could not help. I seriously doubt that he would have put them on for me as advertised, as well. He was rude as hell and I told him I would just go to Autozone if he could not help me. He just smirked and said okay. NEVER AGAIN will I patronize this company!

Went to the Manchaca location in Austin Tx. Aleeis…read moreSheffield, the store manager was a great help. I had a receipt for a battery that was purchased and was still in warantee. The battery died but because when I originally purchased the battery the worker at the time did not put my name in the system they could not find my battery purchase In the system. Even with the receipt, 2 other store managers would not help me. Finally drove to Aleesi's location and he finally helped me. He took my dead battery and replaced it with a new one. I was very grateful that finally someone did the right thing. He was very apologetic and installed my battery and I was in my way! AutoZone I'm not sure what your policies are but this situation should never happen, especially with receipt, do better. Thank you Allies for all you help. Robert Crawford

needed a new headlight bulb for my CRV. They directed me to the right area and they said better to…read morereplace both as the second one was probably destined to fail soon too. I got the upgraded brighter bulbs. Their representative Steven Morales was so helpful!! He even put them in for me in about 5 minutes!! Steven was very kind and personable and so speedy!! It would have taken me much longer to figure it out the install. If you need any car parts trust Auto Zone to help you get the right parts fast. I highly recommend them!!

Came on a Sunday to get some paint. The parking lot was BUSTING to get in once they opened at 10…read more The salesperson was phenomenal and rolled thru people. He was knowledgeable, helpful and got right to it. This store should be VERY proud of the peeps around on the weekends because this guy was the perfect customer service person. He even knew the names of a couple of the regulars who came in after me.

Bought paint here when we bought our house and they were very helpful. Came back a year later to…read moreswitch a paint color and they went above and beyond. All the people I've encountered at this location have been kind and helpful. Thank you!!

Easy and straight to the point. Parts are reliable and guys there know how to work with youread more

Jorden at location 06867 should be terminated, reprimanded, demoted, transferred for his…read moreunprofessionalism. As an elite member for the last several years I have been to many locations and every single auto parts store that exist I am a regular premium customer to all of them because I buy and sell quite a few cars. Just got a 2011 Acura RDX turbo and needed something very simple as a relay. Advance Auto has one of the best online fitment and purchase to pick up systems in place. Found the part I needed so I decided to just go pick it up. I showed up I tried to buy two of them but they only had one, the guy who rang me up was very professional and polite. Took the part went in the parking lot did not even have it in my possession for 2 minutes and it did not work properly. I then walked back into the store with my receipt I had for 2 minutes. The guy Jorden said that it was the wrong part looked up the correct part and the correct part was four times the price of the one that I purchased. I agreed to pay the extra money since they had it in stock so I was ready to do an exchange. He then looked at me and told me he refuses to exchange it and refuses to give me a refund. At first I thought he was joking but he was not. He refused to exchange or refund it not because of policy but because he told me to my face "you ordered the wrong part" and then he talked trash about the guy that rang me up as if it was his fault. I also have a screenshot that says it's an exact fit for the part that I purchased and then he said that the fitment is always incorrect. I've been buying at advance Auto for years and just relocated to the area and this is the nearest location and very seldom does advance Auto make a mistake on the fitment. I then told Jorden that his response and attitude is unacceptable and I will be complaining. He then said to me "I don't care". So basically advance Auto has this guy named Jorden who doesn't care about customers, who trashes his employees and also talks trash about the online fitment system. In the end I took the part that he refused to refund or exchange which I was willing to buy but due to his attitude I refuse to spend more money with him. Went a mile or so down the road and bought it from another company or I bought an extra one I should say because I needed to purchase two of them. So once I went to the other competitor location (who was actually a lot more professional than this rude jerk Jorden) I put the new part in the car along with the part that he said was my fault that I ordered the wrong part. I am also including a picture of exact fitment because this guy Jorden said it was not exact fit. The end result was I originally purchased the correct part I just needed two of them and they only had one. The main point of this is this guy Jorden is 100% wrong I had the original part as the website stated, the cashier guy was correct and I was correct. The only person here that was actually wrong was Jorden. It seems he doesn't have respect for the company that he works for or his employees or his customers. In addition to this I contacted the corporate complaint as of today it has been a couple of days and I was told I would be contacted by a team leader at this location. I never got a contact from the team leader so even the corporate here or the local location is failing to do their job. I have many friends I've made in advance autos just because I'm a regular and never before has anyone been so unprofessional and ridiculous. I don't really work well with guys that think they know everything and trash everything around them and this seems to be the case. So I'm sure that if corporate decides to respond to this it will be a basic templated response that says I'm sorry you had a bad experience, blah blah but then do nothing about it and let this guy run off their business. Good luck advance Auto with this guy Jorden should you choose to keep this guy on the payroll.

I have only been here a few times, as O'Reilly's is 2 blocks from my house, but that is about to…read morechange. I was looking for a fuel-line coupler for my Bobcat track-loader, BOBCAT DIDN'T HAVE IT!!!??? So on the way home, I thought I would try A-Line. When I arrived, the door was opened for me, and there were four employees stationed in their tiny shop, so I only waited in line about 5 seconds. After giving the very polite, and articulate employee a vague/incorrect description of what I needed, he handed me two different options of the part in about 30 seconds. I am very impressed. Every business in America, if not the world needs to model their business model after A-Line. Winners 100%

These guys are the professionals in automotive. None of that condescending "I'll tell you what you…read moreneed" nonsense. Justin is the best in the business and will make sure to get you what you're looking for. Don't waste your time at the "fast-food" auto stores. Go here.

Reliable is a good name for them. Professional, courteous,…read moreknowledgeable, reliable. They have provided numerous services for me. From installing aftermarket fender flares , radiator and differential fluid exchanges, to transmission flush they provide top quality work. I always leave with a good feeling and confidence in the work they perform. They occasionally have coupons so check their website. Even without a special in effect, their prices are competitive to other shops that are performing questionable quality work. I trust them to take good care of my vehicles and always return. Give them a try the next time you need a service or repair.

I am not sure if the ownership changed or what but I went in for an oil change about 6 months ago…read more The guy who checked me in made me feel like I wasn't wanted there. After my car was finished the same guy scoffed at me when I used a coupon. They seem to focus on tire sales and not auto maintenance. Don't plan to go back.

Let's face it. Finding out that you have a flat tire is like an emergency trip to the dentist…read more Well, we had a lot of places to go and things to see on our first beautiful day in weeks, and the wifey and I were hot to get the day going. We were going to a baseball game at The Longtime and to see a concert of Ryan Bingham, a country star who also threw down some George Thouroughgood and Delaware Destroyers for good measure. It was also bring your dog to the ballpark for a race in the seventh inning. The umpire out there is treated close to a god, which is unheard of among baseball guys. If you ever need an umpire, I can refer this one to you. I don't think he missed a call and on account of the fact he is exceedingly handsome, (my wife's words, not mine) the girlies couldn't stop talking about him! Back to the tire. I packed all the things I needed - a small cooler of Dr. Pepper and my hat. My wife packed what she needed. The make-up, the blush, the hair brush, the perfume, the hair ties, her I-Pad, two changes of clothes, a pair of dice, her small elegant night time purse and her larger daytime purse, and a mid-afternoon purse, complete with two breakfast bars, an extra emergency fold-out map of the United States in case we ever lose our GPS systems, two pairs of shoes, A Mrs. Potato Head (missing one arm) and an earthquake survival kit. It was only then that we realized our back-right tire was flat. My wife thought the car would ride better if we fixed the situation by flattening all of the ties for an even ride. I thought about that for about 1/16ths of a second and knew right away what to do. I got my can of fix-a-flat which turned out to be "fix a big fat lie" and my situation grew desperate. My next step ws to reach to the God of Tires, Desperatos, and just then I saw my trusty and far more handier neighbor next door. He put an air compressor to the tire and it blew right back up. But it was hissing like a rattler in the desert that had come upon a mongoose. We had limited time to save the day, and to get our tire over to Discount Tires in Kyle Texas where it could be given last rites by hospice and a new one could be born. The situation grew even worse because Discount is closed on the Lord's Day and we wouldn't be back from the concert until after they closed. This would entail us ubering from kingdom-come and with my wife having half the house with her, this was going to be a real challenge. But with our tire wheezing through its final breaths, there were no other options. Many people like us were already there, each having lived through their own shocking and sad stories as the tire mortician was getting ready to take them to the tire graveyard/recycling center. Our tire, as it turns out, had a razor blade imbedded within. (that tire hangs out with a rough crowd) We made complicated arrangements for my wife's son to go to the Discount Tires on I-35 in Kyle and pick up the car before 5. In this way, he could leave his beat-up work truck there and we'd Uber back to Buda after a long day of hooting and hollerin', we would Uber home to see our car there, along with my step-son. Surprise Surprise! A young man that should immediately meet my daughter, came out and said, "hey, if you wanna wait, I can get it done in 15 minutes!" (I think his name was Kelly, but I am bad with names) And - BETTER STILL! The tire that passed away was 100% covered so that my out the door cost was $28 and a NEW TIRE! We got our car THAT FAST. Discount Tires may have a Discount Name but it is anything BUT Discount in Service. In fact, I would say the philosophy of their manager, Justin, is to offer ELITE tire service, but with a DISCOUNT price. Maybe you should change your name to ELITE-DISCOUNT TIRE SERVICE. I would like to commend the staff of this place as everyone - although young - were professional and polished. I'll come back to get my front two tires replaced! My wife wants to learn how to rotate tires, which if you ask me, makes her even hotter than she already is. But - THE BEST SERVICE at any place in Austin, bar-none. I would bring my car here just to admire all the other cars who get new tires, THAT'S how good this place is!

First off a 20+ year "believer" in Discount Tire…read more Something however has changed significantly - went in for a set of tires, a set being 6 for my truck, upon completion noticed they severely scratched my front polished aluminum wheel. Manager apologized profusely and stated they would take care of it, however he would need to get permission to replace it. After leaving, hit the highway and heard a loud pop, then heavy vibration, took it back and the wheel weights had came off. Apologized again and rebalanced. Couple of grand on tires, and find myself today with a scratched wheel still, and tires that are out of balance. Contacted corporate who just had the manager reach out, to let me know they would make it right. Months later, still nothing. Unhappy to say the least.

Dropped my Mazda 6 off with Leonard's for some overdue maintenance. I'd checked a couple of other…read moregarages and Leonard's had a fair price and a good vibe. Went to pick it up and it wouldn't start! Turns out the alternator had died at some point and the car had been running on the battery - which was also now testing bad. At this point I wasn't headed for a five star review. But Leonard's knew it was a bad look, and even though they hadn't touched the alternator or had anything to do with it, they gave me a more than fair price on the repair. But what really impressed me is they got the old battery out of my car, took it to Walmart and got a replacement (it was still under warranty) and installed the new battery for me! That was above and beyond -- I'll be going back to Leonard's for car repairs from now on.

Honest, fast, reasonable repairs. They have an onsite diesel mechanic. We went there for a second…read moreopinion and they saved us THOUSANDS from what South Point Dodge was going to charge us. Even went out of their way to help us dispute the diagnostic charge from the dealer for a complete refund! We have found our forever mechanic!