Great Store Manager Dawn! Always works hard and goes above and beyond the call of duty. Fantastic…read morecrew!

Customer service non existent. Employees on the phone right next to me while I was waiting to check…read moreout. Finally left my items on the counter and walked out after waiting way too long.

Went to the Manchaca location in Austin Tx. Aleeis…read moreSheffield, the store manager was a great help. I had a receipt for a battery that was purchased and was still in warantee. The battery died but because when I originally purchased the battery the worker at the time did not put my name in the system they could not find my battery purchase In the system. Even with the receipt, 2 other store managers would not help me. Finally drove to Aleesi's location and he finally helped me. He took my dead battery and replaced it with a new one. I was very grateful that finally someone did the right thing. He was very apologetic and installed my battery and I was in my way! AutoZone I'm not sure what your policies are but this situation should never happen, especially with receipt, do better. Thank you Allies for all you help. Robert Crawford

needed a new headlight bulb for my CRV. They directed me to the right area and they said better to…read morereplace both as the second one was probably destined to fail soon too. I got the upgraded brighter bulbs. Their representative Steven Morales was so helpful!! He even put them in for me in about 5 minutes!! Steven was very kind and personable and so speedy!! It would have taken me much longer to figure it out the install. If you need any car parts trust Auto Zone to help you get the right parts fast. I highly recommend them!!

Reliable is a good name for them. Professional, courteous,…read moreknowledgeable, reliable. They have provided numerous services for me. From installing aftermarket fender flares , radiator and differential fluid exchanges, to transmission flush they provide top quality work. I always leave with a good feeling and confidence in the work they perform. They occasionally have coupons so check their website. Even without a special in effect, their prices are competitive to other shops that are performing questionable quality work. I trust them to take good care of my vehicles and always return. Give them a try the next time you need a service or repair.

I am not sure if the ownership changed or what but I went in for an oil change about 6 months ago…read more The guy who checked me in made me feel like I wasn't wanted there. After my car was finished the same guy scoffed at me when I used a coupon. They seem to focus on tire sales and not auto maintenance. Don't plan to go back.

Understaffed and very slow. 15 minutes before anyone says boo! There wasn't really an excuse for…read morethem to take.So long to notice me and say anything to me

Ordered on line for me to pick up I waited and waited for 2 hours I fed up and went to that store…read more They weren't ready to be picked up obviously they didn't get all ready so they had to look for parts to get ready

Let's face it. Finding out that you have a flat tire is like an emergency trip to the dentist…read more Well, we had a lot of places to go and things to see on our first beautiful day in weeks, and the wifey and I were hot to get the day going. We were going to a baseball game at The Longtime and to see a concert of Ryan Bingham, a country star who also threw down some George Thouroughgood and Delaware Destroyers for good measure. It was also bring your dog to the ballpark for a race in the seventh inning. The umpire out there is treated close to a god, which is unheard of among baseball guys. If you ever need an umpire, I can refer this one to you. I don't think he missed a call and on account of the fact he is exceedingly handsome, (my wife's words, not mine) the girlies couldn't stop talking about him! Back to the tire. I packed all the things I needed - a small cooler of Dr. Pepper and my hat. My wife packed what she needed. The make-up, the blush, the hair brush, the perfume, the hair ties, her I-Pad, two changes of clothes, a pair of dice, her small elegant night time purse and her larger daytime purse, and a mid-afternoon purse, complete with two breakfast bars, an extra emergency fold-out map of the United States in case we ever lose our GPS systems, two pairs of shoes, A Mrs. Potato Head (missing one arm) and an earthquake survival kit. It was only then that we realized our back-right tire was flat. My wife thought the car would ride better if we fixed the situation by flattening all of the ties for an even ride. I thought about that for about 1/16ths of a second and knew right away what to do. I got my can of fix-a-flat which turned out to be "fix a big fat lie" and my situation grew desperate. My next step ws to reach to the God of Tires, Desperatos, and just then I saw my trusty and far more handier neighbor next door. He put an air compressor to the tire and it blew right back up. But it was hissing like a rattler in the desert that had come upon a mongoose. We had limited time to save the day, and to get our tire over to Discount Tires in Kyle Texas where it could be given last rites by hospice and a new one could be born. The situation grew even worse because Discount is closed on the Lord's Day and we wouldn't be back from the concert until after they closed. This would entail us ubering from kingdom-come and with my wife having half the house with her, this was going to be a real challenge. But with our tire wheezing through its final breaths, there were no other options. Many people like us were already there, each having lived through their own shocking and sad stories as the tire mortician was getting ready to take them to the tire graveyard/recycling center. Our tire, as it turns out, had a razor blade imbedded within. (that tire hangs out with a rough crowd) We made complicated arrangements for my wife's son to go to the Discount Tires on I-35 in Kyle and pick up the car before 5. In this way, he could leave his beat-up work truck there and we'd Uber back to Buda after a long day of hooting and hollerin', we would Uber home to see our car there, along with my step-son. Surprise Surprise! A young man that should immediately meet my daughter, came out and said, "hey, if you wanna wait, I can get it done in 15 minutes!" (I think his name was Kelly, but I am bad with names) And - BETTER STILL! The tire that passed away was 100% covered so that my out the door cost was $28 and a NEW TIRE! We got our car THAT FAST. Discount Tires may have a Discount Name but it is anything BUT Discount in Service. In fact, I would say the philosophy of their manager, Justin, is to offer ELITE tire service, but with a DISCOUNT price. Maybe you should change your name to ELITE-DISCOUNT TIRE SERVICE. I would like to commend the staff of this place as everyone - although young - were professional and polished. I'll come back to get my front two tires replaced! My wife wants to learn how to rotate tires, which if you ask me, makes her even hotter than she already is. But - THE BEST SERVICE at any place in Austin, bar-none. I would bring my car here just to admire all the other cars who get new tires, THAT'S how good this place is!

We moved our family down in February and last week a rock blew a tire on my TTs…read more In Seattle there are so few locations you can expect to drive 30m or more to your nearest. However, in Texas Discount Tire makes its bread and butter from these unkempt roads! (lol) As such, finding and scheduling an appointment was easier than I've ever encountered. Expecting the next appointment to be a few days, at least out, I was overjoyed to get my vehicle in the next morning at 9am - and it was 2 minutes from where we live! When I pulled up to the store; it was busy! I've never seen a discount tire so popular before, but I was greeted the moment I walked in by everyone in a red shirt and even greater than that - I was checked in; assisted; vehicle inspected; and key turned over within no more than 15 - 20 minutes. Johnathan was patient as I tried to explain, horribly, my exact issue. He was able to settle my nerves by letting me know the tire was very likely reparable. Beyond that, a first for me at any service shop - he inspected my windshield wiper blades, informed me of their condition, and offered a possible replacement. My husband and I returned to running errands but my vehicle took less than 30 minutes to repair and have prepared for me. When I entered the store; due to the repair being FREEEE (lol) Johnathan approached me at the back of a 3 person deep line and handed me my key. Not having to stand and wait to be given my car key and be told to have a great day means a lot more to a busy bee than most appreciate. Thank you Johnathan, for taking care of my baby so diligently! To your manager; give that child an extra PTO day! That place looked like a buffet in Seattle on a Sunday afternoon - it was the middle of a Wednesday (haha)

So I was referred here by AAA, after they attempted to take care of my situation. I was riding on…read morethe original batteries of my 2018 Dodge 2500. I dealt w/ 3 people upon my arrival, I can't recall their names, but the Grandfather of them all, I believe Terrell (dreads) and the manager. They were all very courteous, professional, knowledgable. Kept me informed, educated me and was a pleasant afternoon on a day I didn't want to get new batteries but had to. These guys are awesome, if you ever need anything in their helm the are top notch. Wish I lived closer to them, 3 hours south I'd refer EVERYONE there for their service, esp when today customer service seems to go waste side. These guys are top notch!

This place talked me into buying a crazy expensive jumper pack to jump start a car. I have had…read moreinterstate tenders and maintainers since the early 90s and since technology has changed so much I thought this would be a good idea. After all they stamp their name in big bold letters on everything they make, so why would they make junk with their name on it? Turns out it's cheap Chinese junk and won't hold a charge after 3 months of use. Called the store back and I was told they quit carrying the enterprise jumper packs and had switched to a different brand called NOGO because theirs aren't as good. I talked to the person for another 20 min and he said they can return it for a store credit towards another one. Ok I'm down for that I said and they ordered another one. I told them I would cover the difference if they would order the bigger heavier duty one since this one crapped out so easily. 2 days later called back and of course the story changed. Now the guy said the store manager wouldn't let him return it without the original receipt. The receipt printed on thermal paper that was no longer legible since it was left in the car. I asked why because they were able to easily look up and see the sale recorded in the computer. He said it's because his manager said no and that was the last word. Well manager let me tell you that when you put your own company name on a product that does a few months later and don't stand behind it the last word gets stamped on the internet. Along with your poor customer service.

I suspected my brakes were bad due to squealing but had no trouble stopping . I luckily took it to…read moreSW Automotive . They were honest in the estimate I requested before I even took it in . The GM , Austin patiently explained how much time it would take to diagnose the problem and length of time I should plan on leaving it. I received at least 1-3 calls per day during the 2 days they had my car with updates on findings and projected costs so I could say yes or no let's wait on that . Needless to say Southwest Automotive by Oak Hill ballfields will be recommendation for friends and family !

Austin goes above and beyond! He spent like 30 minutes on the phone explaining what likely was…read morehappening to one of my cars and it ended up being something I was able to fix on my own for like $30.

Needed my front brake pads replaced and Sawyer recommended new bearings and discovered an urgent…read moremotor mount replacement as well. I love my Cadillac and very happy with Manchaca Garage for getting her back in shape.

Sawyer took excellent care of my car. I was in a jam, and he knew just what to do in a timely…read moremanner!