Juan from O Plumbing Design is as shady as they come. I had Juan lift and re-route a plumbing line back to the street main at my residence. He or his crew busted one of my front yard sprinkler lines in the process without repairing it. I had to call him more than 5 times for him to eventually come out and repair it. It would have been an easy fix for myself, but out of principle he needed to repair what he had broken. This process took over two weeks for him to rectify. Absolutely ridiculous.
I obviously didn't learn my lesson the first time because I called him to come out to fix the water pressure to my shower head on a different occassion. He came out and started the job. He then diagnosed the problem to be a faulty valve cartridge which he said he couldn't get from home depot or his usual material suppliers. Juan, instead recommended changing out all the hardware and to trash my current expensive hardware that retails for over $200 vs. just finding the correct cartridge. He then left me with a leaky tub spout in the process which was more than a drip, but a consistent small stream. I had called him on at least 3 different occasions to fix the problem with no call back. I had to research and call the manufacturer who sent me two free cartridges which I installed myself. I still have not heard from the bum.
It's a lesson to get at least 3 quotes, if not 5, from recommended plumbers and not to give more than a 10% deposit. I personally would rather never give a deposit (supposedly for materials) again until the work is completed to my satisfaction.
Needless to say I would not recommend Juan and O Plumbing Designs for your plumbing needs. read more