This was my first time ever going to the eye doctor, I had a great experience. The doctor was very…read morepersonable & seemed to care! I didn't have any issues, just wanted to establish myself somewhere. This will definitely be my go-to spot going forward!

He found the issue I had for over a year within minutes! They took me in as an emergency and…read moretreated me like family. One of the lady helped me to fill out the paperwork since I wasn't able to do it myself. Thank you so much guys! Forever grateful

organized, polite and on time. Staff was accommodatin, Dr took his time and explained the process.read more

The Clark Summit location, my new glasses dug into my nose.I went back 5 times for adjustments. The…read more4th time they said if still bad,they'd send them back with new frames. 5th time they made excuses not to. During the attemps, a blister formed,got infected.Had to go on meds to clear up the facial cellulitis it caused. NOTE. Let me point out that the glasses I went with suggested by their staff. For eye exams and such I still trust them. But for glasses, NEVER AGAIN!!

Crystal Vision takes good customer service to a GREAT level. Caroline and Ron were more than…read morehelpful, kind and understanding to help me help a 97 year old in a Scranton Nursing home with a broken frame. I am out of state and made all the arrangements over the phone with a caregiver bringing in the glasses and everyone worked together to allow things to flow smoothly (for which I am so grateful)! They helped me when four other vendors said they could not. We are fans for sure, not only for their expertise, but also for their compassion towards others! Thank you Team Crystal Vision. We will be back for a second pair soon!

I had a eye doctor appointment this morning at nine am and the people there were extremely nice and…read morevery friendly n respectful I would be definitely coming back there to get my new glasses.

Dr. Blase is the best eye doctor!! He is so nice and so smart! His staff is the best! My whole…read morefamily goes there! I highly recommend them!!

Dr. Blase has been my eye doctor for years. There is no one better. He's knowledgeable, thorough…read moreand very pleasant. I'll keep going to him as long as he's practicing.

I am writing a testimonial about my wonderful experience that I had right from the beginning of my…read morephone call with Visionworks at the Scranton Viewmont Mall. Lisa, the general manager, was so knowledgable and answered all of my questions that I decided to make the trip to Scranton even though Visionworks has a location in Wilkes-Barre, which is closer. When I arrived Lisa took such special care of me even to the point of finding me such stylish frames that I was looking for. I must also compliment her staff since we asked them their opinion on what frames would look best. All in all, I had a wonderful experience with Lisa and her team. I would definitely recommend anyone looking for glasses or contacts to make the trip to the Visionworks at the Viewmont Mall in Scranton. Thank you Lisa!

Eye appointments and staff are great, but the store can't be reached by phone due to Vision Works'…read moreautomated line. I've been on hold for over 15 minutes trying to speak to someone. The recording tells me to go to the website; the website doesn't have the answer I need and LiveChat also does not work. A physical number to the store and not the automated line "experiencing a high volume of calls" would have solved this 15 minutes ago for me, and probably a lot of other callers too.

Planned on ordering glasses but it's 11:00 & no one is answering phone. Why am i calling? My…read morehusband was there on two separate occasions. First time it was 10:40 & second time was almost noon before anyone showed up.

Excellent customer service- more intimate than larger stores- the opticians are A+ they can order…read morealmost any frame for you - cool hand painted frames too! Steve is a repair magician for your favorite Vintage and or glass inserts

This week is the three-year anniversary of my worst ever and only eye care experience at Domiano…read moreEye Care. This eye care specialist attempted to incorrectly charge me a co-pay for a specialty provider diabetic exam eye care visit which was later confirmed "fully covered" by my health care insurance provider with no co-pay. Eventually, Domiano Eye Care submitted this incorrect co-pay charge to a collection agency because I correctly refused to pay this incorrect charge. In the three years since this horrible visit, I have seen other eye care specialists and have never been charged a co-pay for the exact same diabetic eye care exam with the exact same health insurance.

This week marks my two-year anniversary of my extremely disappointing eye care visit…read more Domiano Eye Care performed a Visual Field Test on me that included an unknown to me, insurance co-pay, despite my insistence that no vision tests including a co-pay be performed on me. Domiano then billed me for the co-pay several weeks later. Then when I refused to pay Domiano the co-pay, Domiano turned me into a collection agency! Furthermore, Domiano tried to bill me additional money for my fully covered by my insurance, diabetic eye exam. I disputed this additional charge, and my insurance supported my dispute against Domiano stating my diabetic eye exam was indeed fully covered my insurance. It is now time for my two-year eye exam, and I will NOT be visiting Domiano Eye care.

Professional! Beautiful new office - all staff is very attentive. Dr S takes her time with…read morepatients and dies a very thorough examine. She was more helpful when I had an emergency and followed up afterwards. I highly recommend. For adults, seniors, kids. She's good with all ages and staff is patient with new contact wearers. A place for the entire family!

Dr. Schoonover and her staff were very friendly and helpful and accommodating! Working well with…read morespecial needs children. Patient focused and family oriented environment! Will come back again. Best in the area by far!

Don't waist your money there.The staff was very kind at first, but then I felt pressured to buy…read moreglasses and lenses directly from them. The lenses I was prescribed have made my vision worse and distort what I see. Spent a lot of money there for nothing. Based on my experience, I don't recommend their services. Stay away from this place.

Don't go here. I had a primary and secondary insurance. They billed my primary and were paid and…read morethen billed my secondary as an out of network claim and they were paid again for the same visit. they did the same for my child. This is how people end up in the news...