This was my first time ever going to the eye doctor, I had a great experience. The doctor was very…read morepersonable & seemed to care! I didn't have any issues, just wanted to establish myself somewhere. This will definitely be my go-to spot going forward!

He found the issue I had for over a year within minutes! They took me in as an emergency and…read moretreated me like family. One of the lady helped me to fill out the paperwork since I wasn't able to do it myself. Thank you so much guys! Forever grateful

Dr Savitsky takes genuinely cares about each patient. He takes the time to listen and appointments…read moreare never rushed. He is also involved in serving the community. A good doctor and a good guy.

I've been going to the eynon location for many years now! Mark and Chris are always so helpful! Dr…read more Is amazing as well! I also drive all the way from Wilkes-Barre to get my glasses bc they are by far the best around!

Very friendly and helpful staff. The eye doctor explained everything she was doing and answered any…read moreof my questions. Lenses seemed reasonably priced, selection of lenses was alittle limited, but I found plenty of pairs that interested me. Great place to do business with.

organized, polite and on time. Staff was accommodatin, Dr took his time and explained the process.read more

The Clark Summit location, my new glasses dug into my nose.I went back 5 times for adjustments. The…read more4th time they said if still bad,they'd send them back with new frames. 5th time they made excuses not to. During the attemps, a blister formed,got infected.Had to go on meds to clear up the facial cellulitis it caused. NOTE. Let me point out that the glasses I went with suggested by their staff. For eye exams and such I still trust them. But for glasses, NEVER AGAIN!!

Some of the workers are not very friendly; but the Dr. was professional, pleasant, and took her…read moretime to get me the most accurate prescription. Single vision lenses are OK, but their basic Progressive should not even be an option; they are impossible to see well with, since they have lots of distortion. The sales people insist on selling up their more expensive Progressive option, instead of the advertised 2 for $195. Why offer a deal if glasses don't work as intended? Very disappointing experience; had to ask for a refund...

The prices were 150 dollars more,and I couldn't use my current frames cas i didnt get them…read morethere.Also unable to tell me how much my insurance would cover. On the plus side staff were very good ,explained things, polite and listened. Staff gets 5 stars .

Crystal Vision takes good customer service to a GREAT level. Caroline and Ron were more than…read morehelpful, kind and understanding to help me help a 97 year old in a Scranton Nursing home with a broken frame. I am out of state and made all the arrangements over the phone with a caregiver bringing in the glasses and everyone worked together to allow things to flow smoothly (for which I am so grateful)! They helped me when four other vendors said they could not. We are fans for sure, not only for their expertise, but also for their compassion towards others! Thank you Team Crystal Vision. We will be back for a second pair soon!

I had a eye doctor appointment this morning at nine am and the people there were extremely nice and…read morevery friendly n respectful I would be definitely coming back there to get my new glasses.

I am writing a testimonial about my wonderful experience that I had right from the beginning of my…read morephone call with Visionworks at the Scranton Viewmont Mall. Lisa, the general manager, was so knowledgable and answered all of my questions that I decided to make the trip to Scranton even though Visionworks has a location in Wilkes-Barre, which is closer. When I arrived Lisa took such special care of me even to the point of finding me such stylish frames that I was looking for. I must also compliment her staff since we asked them their opinion on what frames would look best. All in all, I had a wonderful experience with Lisa and her team. I would definitely recommend anyone looking for glasses or contacts to make the trip to the Visionworks at the Viewmont Mall in Scranton. Thank you Lisa!

Eye appointments and staff are great, but the store can't be reached by phone due to Vision Works'…read moreautomated line. I've been on hold for over 15 minutes trying to speak to someone. The recording tells me to go to the website; the website doesn't have the answer I need and LiveChat also does not work. A physical number to the store and not the automated line "experiencing a high volume of calls" would have solved this 15 minutes ago for me, and probably a lot of other callers too.

Last two paid of glasses I got at Ross-McDonnell Optical. The same for my wife. Dennis and his son…read moreare great guys, no high pressure, and the eye care center has a nice selection of lenses along with being reasonably priced!

Wonderful selection of frames designer and other brands. Excellent service helping to select frames…read morethat fit my face and style.