THEE BEST!!! I got a thorough eye exam ,the doctor took her time with me and was sooo nice..and…read moreshe even noticed my astigmatism and discussed it with me..my glasses give me perfect vision... I got fabulous treatment at America's Best and will be returning

Some of the workers are not very friendly; but the Dr. was professional, pleasant, and took her…read moretime to get me the most accurate prescription. Single vision lenses are OK, but their basic Progressive should not even be an option; they are impossible to see well with, since they have lots of distortion. The sales people insist on selling up their more expensive Progressive option, instead of the advertised 2 for $195. Why offer a deal if glasses don't work as intended? Very disappointing experience; had to ask for a refund...

This was my first time ever going to the eye doctor, I had a great experience. The doctor was very…read morepersonable & seemed to care! I didn't have any issues, just wanted to establish myself somewhere. This will definitely be my go-to spot going forward!

He found the issue I had for over a year within minutes! They took me in as an emergency and…read moretreated me like family. One of the lady helped me to fill out the paperwork since I wasn't able to do it myself. Thank you so much guys! Forever grateful

I am writing a testimonial about my wonderful experience that I had right from the beginning of my…read morephone call with Visionworks at the Scranton Viewmont Mall. Lisa, the general manager, was so knowledgable and answered all of my questions that I decided to make the trip to Scranton even though Visionworks has a location in Wilkes-Barre, which is closer. When I arrived Lisa took such special care of me even to the point of finding me such stylish frames that I was looking for. I must also compliment her staff since we asked them their opinion on what frames would look best. All in all, I had a wonderful experience with Lisa and her team. I would definitely recommend anyone looking for glasses or contacts to make the trip to the Visionworks at the Viewmont Mall in Scranton. Thank you Lisa!

Eye appointments and staff are great, but the store can't be reached by phone due to Vision Works'…read moreautomated line. I've been on hold for over 15 minutes trying to speak to someone. The recording tells me to go to the website; the website doesn't have the answer I need and LiveChat also does not work. A physical number to the store and not the automated line "experiencing a high volume of calls" would have solved this 15 minutes ago for me, and probably a lot of other callers too.

Crystal Vision takes good customer service to a GREAT level. Caroline and Ron were more than…read morehelpful, kind and understanding to help me help a 97 year old in a Scranton Nursing home with a broken frame. I am out of state and made all the arrangements over the phone with a caregiver bringing in the glasses and everyone worked together to allow things to flow smoothly (for which I am so grateful)! They helped me when four other vendors said they could not. We are fans for sure, not only for their expertise, but also for their compassion towards others! Thank you Team Crystal Vision. We will be back for a second pair soon!

I had a eye doctor appointment this morning at nine am and the people there were extremely nice and…read morevery friendly n respectful I would be definitely coming back there to get my new glasses.

Waited 3 weeks for appointment and then told to wear a mask…read more Fact checker Stanford university proved masks don't work.

Often times when people don't understand how to do a part of their job, like some older people…read morehaving problems updating things on a computer, and you ask them why they haven't updated things like hours and store policies, instead of admitting that they are unsure of how to do it, they become confrontational and alienate the person asking. This is the case with Alan the manager at Walmart Vision in Dickson City. He could really use some anger management classes and is ruining the doctors business by not doing his job properly and alienating and hustling the patients. After he became confrontational with me, I went to Americas Best Contacts just across the way and actually enjoyed getting my eye exam. The people at ABC were friendly, the exam was thorough and cost less than Walmart Vision with the manager Alan, whose bad attitude and lack of knowledge is ruining the doctors business. I suggest you do the same.

Professional! Beautiful new office - all staff is very attentive. Dr S takes her time with…read morepatients and dies a very thorough examine. She was more helpful when I had an emergency and followed up afterwards. I highly recommend. For adults, seniors, kids. She's good with all ages and staff is patient with new contact wearers. A place for the entire family!

Dr. Schoonover and her staff were very friendly and helpful and accommodating! Working well with…read morespecial needs children. Patient focused and family oriented environment! Will come back again. Best in the area by far!

If you have to order glasses, get it done somewhere else! They don't answer their phone, don't…read morecall back on messages left. I've been waiting on glasses that I ordered to be able to see correctly AND I CAN'T GET IN TOUCH WITH ANYONE!!!!!! I'd leave negative stars if possible for their optical department.

They have been so amazing. My husband had a fishing accident and they got him in immediately and…read morehave just got above and beyond.

Don't waist your money there.The staff was very kind at first, but then I felt pressured to buy…read moreglasses and lenses directly from them. The lenses I was prescribed have made my vision worse and distort what I see. Spent a lot of money there for nothing. Based on my experience, I don't recommend their services. Stay away from this place.

Don't go here. I had a primary and secondary insurance. They billed my primary and were paid and…read morethen billed my secondary as an out of network claim and they were paid again for the same visit. they did the same for my child. This is how people end up in the news...