Dr Samess has been my primary Doctor for over 20 years, his follow up and genuine concern is spot…read moreon His RN Margarita is so sweet and through. When you walk the reception crew is professional and informative. Truly Concerned about my physical and mental health. Always asking questions to get to the root of the issue. He has actually saved my life, when I thought something was nothing, He called the hospital when I was traveling and they found internal bleeding. I was i the hospital for three days getting tests they he insisted on and got three bags of blood, I felt even through he was not there physically, he was differently making the calls

They are very friendly and down to earth. Mildrey the ARNP is very knowledgeable and explains…read moreeverything in details as she examines you. I was treated with care and respect. I recommend them 100%. You won't be disappointed.

Title: Baptist Health Primary Care: Where Low Expectations Go to Die…read more I went into Baptist Health Primary Care with realistic expectations - I mean, we're #37 in healthcare globally (thanks, World Health Organization) - so, you know, not exactly expecting the Ritz-Carlton of healthcare experiences. I just needed my cholesterol checked and my prescription renewed, which, by the way, my insurance (thanks, Cigna!) covers as "preventative care." But apparently, at Baptist, "preventative" means "prepare to be fleeced." My "appointment" with the doctor lasted maybe 10 minutes. He shook my hand to bolt out the door before even doing the standard chest-listening routine - because apparently, even the theatrics of care are too much effort. Then came the kicker: they mis-coded it, and Cigna kicked back the $400 charge. For ten minutes of this clown's time. Now I'm getting bills with no way to talk to anyone from Baptist about it. They hand you off to a billing company that literally has a pre-recorded message telling you they can't help you before you even get a person on the line. They say, "Call the doctor directly." So I did - and guess what? Clueless. Complete shoulder-shrugging. But I have figured out a solution - call it "arbitration" if you will. I sent them 10 percent of the bill. In my mind, this was a $40 job, and that's what I paid. I figure, if I take 10 minutes of this guy's day, I'm not paying him four times what I'd tip a barista. So, Baptist Health, you've been informed - consider this my formal response. If you have an issue with my math, hit me up here on Yelp.

I would choose ZERO Stars if I could. So, a Physician Retires and is replaced by another. Chosen…read moreand Listed as my Primary Care, the Doctor refused to refill a simple prescription that i have taken for 13 years. "We're Closed" as I come in the door; supposedly jokingly. Refused to take me as a Walk-In Patient to help resolve the issueI I had to go to another Urgent Care just to get a simple Prescription Refill. All of this while in PAIN. I will be filing a Formal Complaint with Baptist Health.

Keys Medical Group has chosen some stellar physicians! Dr. Pascuale's office has gone through many…read morechanges but has managed to continue to serve the community In person and online throughout the pandemic.

BEWARE Stay away from this place if you actually need urgent care…read more Horrible place. My 78 year old mother-in-law was hiking on a trail at the Dagny Johnson park, stepped in a hole, and fell face-first; her nose, lip, and face were bloodied and she couldn't put weigh on her right leg. This place was the closest -- She didn't have her insurance card on her when we tried to get their help, but explained we could get it quickly if they could just help right now-- they wouldn't even offer her a bag of ice, or anything to staunch the blood. Luckily the Public was next door so we got ice and gauze and took her to the ER. Don't advertise yourself as walk-in urgent care if all you actually seem interested in is Doctor-assisted weight-loss patients.

This place is just awful. Dirty and disorganized. I'm very surprised the health department has…read morenot stepped in. We walked in and stayed 5 minutes before I got the creeps and walked right out. Too bad Key Largo doesn't have a better walk in clinic. Unless you are in a life and death situation DO NOT go here.

Dr. LURIE is the best Dr. anyone would ever want! Her…read moreoffice staff is the sweetest and you can actually feel the smiles from the moment you call! Lili and Natalia are always willing to answer any question we might have or concerns that might arrise. Emma is our go to nurse! And the kids LOVE HER! She always gives them a Bluey (or character du jur) bandaid of choice! All in all the best.

Hi, I hate to break some bad news to you folks out there, I'll rather run and avoid from very…read moreunprofessional office who works at front desk faculty staff, they wouldn't do anything for patients without doing any authority! Huge disappointment with how it turned out big disaster outcome by doctor office manners...... I loved Dr Susan J Lurie but her office has been making things hard for all patients included me...... be cautious and select someone who has overall five stars where it has all woth excellent patient care service without any trouble not even like those meanie women who works at front desk being lazy and stretchy!

Sadly we were on vacation and we needed to see a doctor for our 1 year old son with an ear…read moreinfection and I had strep throat. I went twice. When I got there at 7 I was #2. It still took a while to be seen. We then had a 1 hour wait at 8:45 when I brought my son back. They are a small facility, they don't have all the fancy gizmos but they do what they can. We got antibiotics and thankfully enjoyed the rest of our visit. I recommend going as soon as they open to minimize the wait. Keep in mind the pharmacies down there don't open until 9 so there was a gap but not their fault. I'd rather wait for the Rx then feel miserable in a waiting room for hours.

Horrible experience! My wife had a very bad ear infection with much pain so she decided to go in at…read more10 AM. They turned her away and said come back at 1:30, so she did as they instructed. When she arrived at 1:30 they told her I'm sorry we don't have room for you today and won't be able to see you!! Ridiculous! Horrible service and rude staff.