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    A 1 Urgent Care

    1.0 (4 reviews)

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    Brian P Magrane, MD

    Brian P Magrane, MD

    1.0(2 reviews)
    9.7 mi

    I have been a long time patient of dr magrane but day before yesterday I came down with a stomach…read morevirus that had both ends going. I called yesterday for something for the nausea and diarrhea. I got a call today telling me that i needed to take over the counter Imodium. When i asked about something for the nausea, she said he didn't say anything about that. I suffered all night and yesterday because he wouldn't call in something for the nausea. Not sure if it's him or his staff.

    He has been my wife and I's primary care provider for 4 years, I have tried to leave but my…read moreinsurance won't let me. !!!!A man had a heart attack next to me!!!! the staff paid no attention to him, I am barely trained in the medical field but I could see what was going on. I had to tell them to call a nurse, and she said "I am a nurse". luckily i got the attention of a nurse in the back and she came out to see what was going on and she called EMS. The receptionist's are horrendous, meanest woman you could hire. No help in making appointments. they speak to you like you are doing a disservice to them by making them do they're jobs. they cannot get a referral right, they take usually around 10 days to complete your referral. and then they don't call you to tell you its ready. As a doctor I DO NOT TRUST HIM, Really bad at explaining what he's doing and WHAT HES GOING TO DO. like a surprise prostate exam. not a joke he literally said he was going to look at the back door and he then surprised me with a finger all the way in. which is kind of a big difference i think. he misdiagnosed a man for four years, the man had been constantly going to him reporting his symptoms and asking for help. the man got a second opinion and found out he had stage 4 cancer and could have been saved if only someone could have found it sooner. he sadly passed away last year. last year he replaced his old receptionist, the replacement is even worse.

    Khouri Dermatology - Florida Keys Dermatology

    Khouri Dermatology - Florida Keys Dermatology

    4.2(25 reviews)
    1.9 mi

    Don't be fooled by the ratings like I was, it may have been "good" before but not anymore…read more Let's start off with the location. The GPS says one thing and it's not there. It would have been nice if they would have mention that it's above the West Marine and that the stairs are on the right of it. It also sucked that I was calling and calling to ask them for directions and they didn't pick up the phone. I called 4 times and it just rang and rang. I managed to find the place and I even called them as I waited in the waiting room and just as I expected, the phones didn't ring. They had the volumes taken off which is a nice trick to not take care of customers on the phone. I was the ONLY client there, so it's not like they were busy taking care of anyone or the phones. And yes, it was the correct number because it was the one I originally used to make my appointment. SERVICE: I've never met such lifeless people at a front desk. I know service went to crap after the pandemic but this was something else. No one smiles and no one looks at you in the eyes. I waited quite some time for the doctor to come in to see me. I was the ONLY client there and I saw him on his phone (cell not work phone) while I passed his office. So why the insane wait time? I waited 45mins siting in the lobby before I was called in, and again... I was the ONLY client there. You can tell when people don't really care about the business. This probably wasn't his business so not much skin in the game (pun intended). The consultation was pretty efficient, that's the only thing I liked. DECOR: The inside was small and awkward. There was a nice view in the room I was waiting in for the doctor. The outside made me anxious to go inside. SUMMARY: I could have the same things done elsewhere, I'm not sure I'd come here again.

    Was a patient here until I called to reschedule an appointment and what sounded like a real person…read moreand claimed to be a real person was actually an "AI ASSISTANT" was being used and was able to access all of my private patient information and medical records. I never gave consent to give AI access to all of my information. I'm very upset that my private information has been used and supplied to artificial intelligence. You should know all your data is at risk!!!

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    Khouri Dermatology - Florida Keys Dermatology - Mae Gutierrez, MD, FAAFP
Board Certified Dermatologist

    Mae Gutierrez, MD, FAAFP Board Certified Dermatologist

    Khouri Dermatology - Florida Keys Dermatology - Anays Suarez, ARNP
Advanced Registered Nurse Practitioner

    Anays Suarez, ARNP Advanced Registered Nurse Practitioner

    Khouri Dermatology - Florida Keys Dermatology - Susana Leal-Khouri, MD, FAAD
Board Certified Dermatologist

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    Susana Leal-Khouri, MD, FAAD Board Certified Dermatologist

    A 1 Urgent Care - familydr - Updated August 2026

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