Doctor O'Connor's crew is always so nice and professional. This team is such a great asset to…read moreMarathon. I cannot thank them enough for all they do!

I was here for a week of water massage training & got a double ear infection! Ugh! They had walk in…read morehours & I was seen within the hour. They couldn't take my HMO but it didn't cost me an arm & leg! Super friendly nurses & the doc is awesome. Thanks for fixing me up so I could enjoy my stay!

Dr Samess has been my primary Doctor for over 20 years, his follow up and genuine concern is spot…read moreon His RN Margarita is so sweet and through. When you walk the reception crew is professional and informative. Truly Concerned about my physical and mental health. Always asking questions to get to the root of the issue. He has actually saved my life, when I thought something was nothing, He called the hospital when I was traveling and they found internal bleeding. I was i the hospital for three days getting tests they he insisted on and got three bags of blood, I felt even through he was not there physically, he was differently making the calls

Title: Baptist Health Primary Care: Where Low Expectations Go to Die…read more I went into Baptist Health Primary Care with realistic expectations - I mean, we're #37 in healthcare globally (thanks, World Health Organization) - so, you know, not exactly expecting the Ritz-Carlton of healthcare experiences. I just needed my cholesterol checked and my prescription renewed, which, by the way, my insurance (thanks, Cigna!) covers as "preventative care." But apparently, at Baptist, "preventative" means "prepare to be fleeced." My "appointment" with the doctor lasted maybe 10 minutes. He shook my hand to bolt out the door before even doing the standard chest-listening routine - because apparently, even the theatrics of care are too much effort. Then came the kicker: they mis-coded it, and Cigna kicked back the $400 charge. For ten minutes of this clown's time. Now I'm getting bills with no way to talk to anyone from Baptist about it. They hand you off to a billing company that literally has a pre-recorded message telling you they can't help you before you even get a person on the line. They say, "Call the doctor directly." So I did - and guess what? Clueless. Complete shoulder-shrugging. But I have figured out a solution - call it "arbitration" if you will. I sent them 10 percent of the bill. In my mind, this was a $40 job, and that's what I paid. I figure, if I take 10 minutes of this guy's day, I'm not paying him four times what I'd tip a barista. So, Baptist Health, you've been informed - consider this my formal response. If you have an issue with my math, hit me up here on Yelp.

I would choose ZERO Stars if I could. So, a Physician Retires and is replaced by another. Chosen…read moreand Listed as my Primary Care, the Doctor refused to refill a simple prescription that i have taken for 13 years. "We're Closed" as I come in the door; supposedly jokingly. Refused to take me as a Walk-In Patient to help resolve the issueI I had to go to another Urgent Care just to get a simple Prescription Refill. All of this while in PAIN. I will be filing a Formal Complaint with Baptist Health.

Keys Medical Group has chosen some stellar physicians! Dr. Pascuale's office has gone through many…read morechanges but has managed to continue to serve the community In person and online throughout the pandemic.

From the owner: Take control of your overall health and wellness with a primary care doctor. Baptist Health Primary…read moreCare is here to keep you and your family well. From school physicals and immunizations, to preventive screenings and lifestyle support, we're your partner in good health.