1. O'Connell Pharmacy

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Sun Prairie, WI

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O'Connell Pharmacy

4.0 (4 reviews)
Open • 8:30 am - 8:00 pm

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11 years ago

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11 years ago

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10 years ago

Super service. Great, friendly people who clearly care about their customers.

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10 years ago

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Walgreens

Walgreens

1.5(23 reviews)
2.1 mi
•$$

I only go here because it's 24 hours, and strangely enough I always need my drugs at the most…read moreinconvenient times! I have been a slave to this particular Walgreens for about 9 years now. As with any retail business, employees come and go rather quickly. That is, except for the elderly lady at the front check out. She's been there for 10 years, she told me so. It's completely hit or miss with customer service. Sometimes they are quick, other times you want to lay down and take a nap. However............ At approximately 9 pm every night, things start to get cray cray up in here. All the teenagers with lengthy juvenile records descend upon the place. I would describe it as "hoards" of unruly, thieving teenagers. A handful of them distract staff, while the others steal as much as they can. All this time I've managed to avoid them, except for once. That was when I made the unfortunate mistake of choosing the wrong aisle to walk down. I walked past a teenage female, as I did, I looked in the opposite direction as not to attract any unwanted attention. Yeah, that didn't work. She bellowed out at me "hey you white cracka, what the F--k you lookin' at? I will beat yo ass!" Bewildered, I kept walking and did not respond. Let me break it down for ya. People don't look at me and think "there is a dangerous beeotch that I need to take down." They look at me and say "there is a frumpy, midwest mom. Hide the powdered doughnuts." Maybe I'm just flattering myself, maybe she was talking to someone else, (not that I could see) and maybe I nearly got jacked. Either way, I don't actually go in the store after 9 pm anymore unless I want to live dangerously. That being said, I still need my drugs! Glorious drugs! So instead I sit in the drive thru for 30 minutes with all the other people who need scripts but don't want to chance going inside.

I am absolutely stunned by how I was treated at the Walgreens pharmacy drive-through on Davison…read moreDrive tonight. It was approximately 10 PM. I had just finished a 13-hour workday and was trying to pick up an essential medication for my child that should have been ready yesterday. He needs this medication tonight in order to function at school tomorrow. I was told that the prescription was not ready. I understood that things can get backed up, and I simply asked the pharmacist for an estimate of when it might be ready so I would know whether to wait nearby or come back through the drive-through. He refused to give me even an approximate timeframe and told me I needed to leave the pharmacy line. There was no one behind me, so I said, "Sir, there's no one behind me. Can you please just give me an idea of when I should come back around?" I was then told to stop talking, and the pharmacist threatened to call the police. I cannot adequately express how upsetting and bewildering this interaction was. I wasn't demanding that the prescription be filled immediately. I wasn't asking to cut ahead of anyone. I was simply a tired parent trying to determine when I could obtain my child's medication so I could get him what he needed and finally go home. I am also an experienced emergency medicine and urgent care provider. I understand how stressful healthcare can be. I understand understaffing, difficult shifts, competing priorities, and frustrated patients. I have tremendous respect for pharmacists and pharmacy staff and the pressures they work under. But none of those pressures justify speaking to a patient or parent this way. What concerns me most is this: if I--a healthcare professional who understands the system and is comfortable advocating for my child--was spoken to this way simply for asking when his medication might be ready, how are patients who are elderly, frightened, medically vulnerable, or uncomfortable advocating for themselves being treated? Being told to "stop talking" and threatened with police involvement for asking a reasonable question about my child's prescription was completely unacceptable. Walgreens leadership should review this interaction. Patients deserve basic dignity and respectful communication, even on busy and difficult nights.

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Walgreens - 24Hr Walgreens

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24Hr Walgreens

Walgreens - Picture of a picture of walgreens

Walgreens

1.9(24 reviews)
0.9 mi
•$$

I went to this pharmacy yesterday to transfer a prescription, after a bad experience at another…read moreWalgreens in town (I reviewed them separately, right before this one). I was a little peevish when I got there but needed to get it done (I touched some wild mustard and have an appalling rash; I needed more ointment!). My only complaint about this pharmacy was that there was no obvious drop-off place. I stood by the cash registers and waited there, as I didn't want to clog up the consult window (which is shielded nicely for privacy). After about 45 seconds a pharmacist walked over (Pete!). I gave him my tube of ointment to check the price. At this point I became a blathering idiot, as I was unsure of my insurance status (in my defense, it has changed twice in the last year) and then not sure if I even had my card on me. The pharmacist was very patient and calm with me, despite my stupidity. They transferred and filled my prescription within ten minutes (completely acceptable), and I was good to go. I have been to this store before. Everybody that works there does a perfectly fine job. I only wish it were open 24 hours.

I get a regular prescription filled at this location. EACH TIME I have to jump through hoops to get…read moreit filled, again this is a normal prescription that I refill monthly. I never get it filled on the day promised for some reason or another. Additionally, you can never get anyone on the phone to sort things out. When you do get someone, it's not without extreme effort, and you're met with terribly rude individuals. Luckily there are other options for my regular prescriptions, Amazon is fantastic and I get refills without hassle, and on the proper schedule.

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Walgreens - Customer service great.  Clean showroom floor.  Bathrooms are terrible.  See photos.  Please keep up with your bathroom cleaning.

Customer service great. Clean showroom floor. Bathrooms are terrible. See photos. Please keep up with your bathroom cleaning.

Walgreens
Walgreens

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CVS Pharmacy

CVS Pharmacy

1.5(2 reviews)
0.1 mi

If you have a prescription for a schedule II narcotic that you need to have filled on time do not…read morego here. They do not keep enough on hand and have to order it when your prescription is supposed to be filled. I was told "the system " would adjust for this and that would have my meds on hand after a couple of months. This has not come true. From my experience over the last four months this causes a 4-6 day lag in the prescription being filled. Leaving me to that long without anything to manage pain. I will be taking my business somewhere that can do the job on time.

l am done with SP Target CVS. I have repeatedly requested they not fill my prescriptions…read more"automatically" and only fill on my request, whatever the reason, it's my choice. I am constantly getting notifications I have scripts ready to pickup. I call, I tell them I did not request or need a refill at the time and won't be able to pick it up at the requested time and my account should say no refill unless requested. Every time they say there is no notes on the account - well someone is lying to me or these people are just incompetent. One recent incident, I received a text asking if they should refill a certain script, my response was no, I received a response that the script will not be filled at that time, 2 days later I received a text that it was ready for pickup!?? My money and my time is worth much more than the service I get from CVS!

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CVS Pharmacy
CVS Pharmacy
CVS Pharmacy

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Target

Target

3.8(26 reviews)
4.3 mi•Mayfair Park
•$$

Whenever I come to target, I always end up getting 3 more things than I originally planned on…read moregetting. For instance, I could come in just to get some towels and a trash can, but also leave with 2 DVD's, a few pillows, and a bunch of snacks. I love the location of this target for being so close to Hilldale. I can go there for lunch, and then stop by target to get some household items. I like the fact there is an escalator to get up to the store, and you get a great view of University Ave. The layout of the store is also phenomenal. You can find clothing and cosmetics in the front of the store, and the electronics and toys are in the back of the store. To finding towels, trash cans, and home decor, you can find it in the smack dab in the middle of the store. There is a bounty of parking underneath the store, and there is always a parking spot. Even on the busiest days, the lines never really seem to be that long except during back to school season.

I used to love this Target and the people who worked in the service center. I would go out of my…read moreway to come here for the great energy and positive environment. I went to the store for the first time in a while and interacted with the rudest manager, watched her completely ignore her employee who talked to her and then heard another manager on a walkie talkie be incredibly rude while the check out person was helping me. What happened?? They used to have a happy go lucky kind of guy who was so nice and welcoming rather than scolding and biting managers who degrade their employees. There are still great people who work here, but the managers and the vibe of the store and customer care went from the best in town to the worst. I was so sad to see miserable employees who used to be happier. There were piles of stuff around the store blocking displays, Black Friday prep I imagine? It was not like that in years prior. I ordered at Starbucks and it took a pretty long time to get a tall latte, I really don't think I'll be back to the store as a customer -- the managers are driving people online and killing the store. I might as well go to Walmart with lower prices.

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Target
Target
Target

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O'Connell Pharmacy - pharmacy - Updated November 2026

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