I wish I could give 10 stars instead of 5. George's Flowers sets the standard for what a top tier…read moreflower shop should be. The customer service I have experienced since selecting them as my go-to for business related flower deliveries has surpassed my expectations! Part of my work requires ordering flowers for life events, and I am on week 5 of my new job. I have already ordered 8 bouquets over that time period, and there have been a few snafus regarding recipient addresses. George's doesn't stress for one minute, and has gone BACK to pick them up, even offering to re-make the bouquets for other days, at no charge! The lengths they go to in order to ensure your satisfaction is honestly so admirable. I even ordered flowers for myself the other day, simply to give them more business. They absolutely deserve it.

I needed flowers for a funeral. Since I don't live in Wisconsin and had never been there before I…read morechecked Yelp for a recommendation. I came across George's Flowers and decided to give them a try. I had to trust that they would provide a beautiful flower arrangement fitting the occasion with just an order over the phone. I called and they were helpful and delivered a beautiful arrangement to the funeral of my boss/friend's dad. A dear, sweet man who will be missed so much. Thank you for the great service!

I visit Daffodil Parker yearly to pick up Valentine's Day flowers for my better half and my…read moredaughter and always leave impressed. They do an outstanding job and I enjoy they use different and unique flowers in their arrangements. Ordering is easy through their online form but take note-it is not automated and they will call once they receive. I like that is it allows me to describe exactly what I am looking for and provide more context that a simple click of a button for a generic arrangement. Their staff is super friendly and would encourage anyone to visit. I believe they are the best in Madison and have been using them for years.

My office participated in a wreath making workshop yesterday, and it was so much fun!…read more When we first walked in, there was a holiday cookie spread, along with cider, coffee and water. The cookies were delicious! It was so thoughtful to have a tray available for us to snack on. Shannon and Jason were so helpful and informative, never leaving us in the dark or confused about the process. I was nervous going in, as it seemed overwhelming, but they made the day so seamless and fun! I couldn't believe how well my wreath turned out, and how beautiful everyone else's was as well! I absolutely plan to come back next year and bring my mom and sister-in law with me - what a super cool activity for the holiday season! I definitely will check out their other workshops throughout the year.

This floral shop is the best! They are so friendly & have a beautiful selection of plants in all…read morebudget ranges. Prior to Easter, the owner hid plastic eggs. I found one and got a free dried floral arrangement (large)! So nice! Lots of gift items for graduation, Mother's Day, birthdays or to treat yourself

So easy to work with! Had a call over the phone and they asked me some questions. I even got a call…read moreback later re: asking if it was okay if they looked similar because I initially said they didn't have to. Very kind that they take everything into consideration especially budget which is what most people want to know. Great work! Was ready for pick up and closed in a bag which was lovely for the extreme wind conditions. Would do business again to support them! And I'm so sad I didn't even take a picture to show how beautiful they were.

You'll get flowers, but not what you ordered…read more After a terrible experience with a wrist corsage two years ago, I decided to try Sweet Pea again, this time with a picture of what I wanted. After going in & verbally describing what I wanted, showing them picture, looking at flowers & telling them what I didn't want, and finally texting a picture and instructions to the florists personal cell phone, I still did not get what I ordered. Just make the drive to Klein's - it's worth it.

I've used sweet pea a couple of times over the last couple years. Pretty unsatisfactory…read moreunfortunately usually because of customer service, telling me they can't get me the flowers I need. Most recently I called BEFORE Easter to make a custom bouquet for MOTHERS DAY, which is about a month before. I did this to make sure I wouldn't be turned away for being "last minute". Whoever took my call was very nice and accommodating, I was estimated 100$ for this bouquet, all good, I was prepared for it to be expensive! Mother's Day rolls around and my mom sent me photos of her bouquet... the flowers were not arranged and were just put in a vase. None of them were cut to look cohesive... for the money I spent I was expecting way more arrangement quality. Sad because I would love to give back to small businesses but now I understand I'll just give my $100 some dollars to 1-800 flowers or urban stems from now on.

Felly's Flowers is an institution in the Madison area, serving the community for decades. That…read moresaid, my recent experience was "utter failure". I called before noon for next morning delivery. On hold so long, finally called back. I had picked out a couple of examples from the website, the person answering was not familiar with their examples on the web. While she was searching, she suggested an arrangement she'd made "the week before" ... I declined the offer, as I preferred "fresh" flowers. She eventually came up with something "similar" to the examples on Felly's web site. Said she could not get them delivered timely the next morning, so we agreed on "this afternoon before five". The location would hold them for me until morning. She never gave me the final amount, I'm estimating $175. The ordering process took over a half hour!! When we arrived at the event the next morning, there were no flowers. I called Felly's and the person said they'd be delivered "this afternoon" .... Which would be after the event! She acknowledged an error had been made and "apologized". I asked if she could get them delivered yet in the morning, but despite their error that was a definite "no". Afternoon, after the event, take it or leave it. I canceled the order. I got a call back and the person acknowledged there had been an error and "apologized". Asked if I still wanted the order...I stuck to the cancellation as the event would be past. The employees didn't seem to understand how the timing could be important. I had originally called a Felly's location near the delivery point. I now believe deliveries are prepared at a central location, so it may be prudent to call their main number. They may have more knowledgeable people, less prone to error and a better chance of getting delivery when agreed upon. Or, you may try a more "hands on" florist for your orders with better product knowledge and care.

I dropped in today looking for advice on how to make my daughter a prom bouquet. Not only did…read moreCaitlin help me pick out the most perfect flowers but she showed me how to do it and I made the bouquet for my daughter. It was so special. This was the best customer service I have ever had. As we worked on the bouquet together, the other staff were immediately assisting customers and were so knowledgeable about various plants and flowers. I will start shopping here for all of my flower needs. Thank you, Caitlin!

My husband ordered flowers the day of his mother's birthday. He selected the deluxe version of an…read morearrangement and it was $215 with delivery plus he left a tip the arrangement that went was not the deluxe version. It had eight roses, two stems of lilies, and one small, green hydrangea with some bells of Ireland and eucalyptus. I have managed at an executive level in the floral industry and this was a complete rip off. This was maybe a $100 arrangement. I am giving two stars because the flowers were fresh, but the arrangement was absolutely NOT not filled to value - and CLEARLY, they didn't think we'd any better. We won't be going back to Felly's in the future.

Called to inquire about a bouquet delivery and wanted to speak with someone directly (rather than…read moreorder online) after reading some recent poor reviews. Unfortunately, the conversation was brief and unhelpful. I asked for a quote for a bouquet to be delivered nearby and before I could finish, the woman said, "It'll be $200," adding that it would likely be $150-$200 no matter what--without asking for any details. Despite lower prices shown on their website, there was no effort to understand what we actually wanted. We chose a different florist for $130 who took the time to discuss our vision and preferences.

If I could give 10 stars I would! The staff is so helpful and friendly. I had a vague idea of what…read moreI wanted to do for my flower garden, and they helped me choose the flowers and layout. The prices are very reasonable. I bought several perennials last year and they are thriving.

For two years now, I've found K&A to be the best of Madison for selection and plant quality. This…read moreplace is the BEST. The layout is huge, organized, and easy to navigate with their carts and pathways. Everything is well-organized and easy to find. The flowers and greens are always lush and high quality, lasting me all Spring and Summer. Their pricing is competitive and I'm much happier to support a local place than a box store. The staff are friendly and knowledgable. Yesterday I asked for a plant that I had last year but could only show a picture of, and this lady immediately knew it and took me to the section where I could pick the plant of my choice within the same family of plants. Love it here -- I'll keep coming back!

Received a gift order with the invoice attached. It was left on the porch in 10 degree weather -…read moreno doorbell was rung. The quality is poor - leaves are brown, curled, holes in them. I called to speak with manager and was told she wasn't there, didn't know when she would return and they couldn't give out her name. This was a $165 arrangement plus tax plus $17 delivery. Almost $200 wasted.

My friend ordered flowers for her 73rd birthday celebration. She paid for delivery and chose a…read morelovely arrangement. She received a confirmation on the day of the order via text and was expecting the arrangement to be delivered at 1 pm. The link under the text showed a cancellation! She wasn't informed of this and called several times. She waited until almost 2:30 when after repeated phone calls with clerks that couldn't even find her order, she finally received reassurance that they were on their way. Not only did this unnecessarily stress her out, the flowers that were delivered were not the ones she ordered! I would not recommend or ever purchase anything from Red Square in the future.

Beware! Ordered a nice deluxe floral bouquet thru their website. Instead of calling or emailing me,…read morethey went ahead and substituted what they considered was of equal value, which was 6 small roses with greens. Hardly close and not even close in price! No response from them after repeated attempts to contact them - including an email address on their website that is no good. Flowers were being delivered to a residence in Fitchburg and I wanted to patronize a local business - bad choice! I finally disputed the charges with my credit card company. Contrary to what they boast, they have NO customer service and don't care about their customers. STAY AWAY from this business! Go to FELLY'S - !!!!! That's where I'll go back to next time!

I haven't set foot in this store, but I think they're the best floral find in Madison…read more On three separate occasions in the last year (none relating to Hallmark-holidays or funerals) I've requested floral deliveries with specific components and had them delivered. Coordinating this from five thousand miles away while deployed is a bit of a pain in the ass, as I usually like to see everything first-hand. Buffo was extremely helpful, gave me exactly what I wanted, and, after seeing my girl's pictures after she received them, I was extremely pleased. It'll be nice to go here in person once I'm back, as I'll continue to use their flowers religiously.