We needed a charger, so we stopped by this Walgreens. It's well-lit, though some aisles felt a bit…read morecramped with boxes around. When we found the electronics section, there were no chargers for my friend's iPhone. No big deal, she could use mine, and only needed it since she was staying longer. We ended up buying snacks and drinks instead. The location is convenient, though the selection of electronics, snacks, and drinks felt a bit limited. Overall Service: Swift and friendly at checkout.

Worst, most rude, derelict pharmacy staff I've ever had the misfortune to interact with. I tried to…read morefill five prescriptions for 6 days, and having just moved to Madison I could not return to my usual pharmacy. Went nearly a week without needed medications. Impossible with these awful ppl.

I'm a DoorDash driver , and I've had three unpleasant experiences at this CVS. First, I went to CVS…read morerepresenting DoorDash. Upon entering, I identified myself as a DoorDash driver and showed them the items I wanted to buy. At checkout, I couldn't use my DoorDash Red Card to pay for them because it was first time to use it, I wasn't familiar with it, While I was communicating with DoorDash headquarters about payment, a black female of CVS employee took away my items twice for no reason , with displaying a very rude attitude! I told her action was rude. When I said I would complain to the CVS manager, she and another black male colleague said they would call the police. The third time I went in, they simply told me to leave, I did nothing wrong about it , I just followed the Door Dash Company instructions to go to CVS buy groceries what the customer needs. These two black people from CVS made me feel so terrible and pathetic! Why they did these to me , because of my Asian face? Bad service I never had before.

https://news.yahoo.com/cvs-pharmacists-stage-walkout-over-204513549.html…read moreRead this current news article and decide for yourselves where NOT to shop! There are only TWO employees I trust at the 2 S. Bedford Street location and they are Kevin and Jason, the two pharmacists whom I will gladly give ALL FIVE STARS to, however they are being taken advantage of and I dread going in there one day to find them gone!

I have been a customer for many years. And have been very disappointed in thier service. For one…read morethey have refused to stock their shelves properly. Forcing me to be sick all month. Because they refused to get some mult-minerals with iron. So been forced to take some without iton.Also have been taking the wrong vitamin C. Also because they refuse to stock the right one. Then when they finnaly get the mult-minerals with iron. They jack up the price to twice as much. And not to mention I had to stand in line for more than five minutes. Just to get the one thing. Because they refused to promptly open another register. They are pitiful. Need to learn how to stock shelves. Not Jack up prices to twice as much. And learn how to promptly open registers. When a customer has been waiting more than five minutes, just to buy one thing. Seriously just shop online. Community Pharmacy is a joke.

Nice little shop with some hard-to-find natural products, such as fragrance-free shampoos and…read moreconditioners. They also sell some thing such as shampoo, conditioner, and liquid soaps in bulk. You can buy bar shampoo without packaging. Knowledgeable staff. The new location is in a new building with a parking lot, though the lot is a bit of a squeeze for larger vehicles.

The amount of things behind a lock and key should be criminal. I immediately left the store once I…read moresaw that not only the simple SHAMPOO bottle I wanted was locked but also that there were no employees in sight to help me except the clearly busy cashier. Not the employees fault but seems to be some kind of upper management issue. I get it, there is a theft problem in a lot of locations but dang does it take away the convience part of convience store! Never going here again.

If you have an Adderall prescription, do NOT use this place. I have no idea why I'm still even…read morebothering, but I have been attempting to get my Adderall prescription refilled here for years. Literally every single month, without fail, it is extremely problematic. If my doctor calls the prescription in so much as a day early, they will simply not fill it, at all, saying that they aren't allowed to fill it ahead of time, but then they will never actually fill it even on the date it is due. If I call it in after the due date, they will still never fill it, and always based upon some new and completely random reason. It's gotten to the point where I have to call literally on the day of, and only then will they MAYBE fill it. Yesterday, my prescription was due, and I had my doctor call in for a refill. There was a note on my file, however, literally from August 2021, that said not to fill it until 25 August, 2021. So some brainiac there decided that the note REALLY meant August 25, 2022, and they decided to just not fill my prescription based upon this insanely illogical assumption. I seriously do not know who ties these people's shoes for them in the morning. But I think I've figured it out! During one of so many episodes, my prescription just got "lost." So I think what is happening is that they will do anything they possibly can to mess up your Adderall order so that they can basically gank it for themselves at some point. I think that's what's going on because literally every single month for years and years on end, it's always been a problem. My guess is that they're trying to make Adderall prescriptions fall through the cracks so that they can walk out with it themselves, which has happened before as I just mentioned. These people are unbelievably shady. In fact, I would probably avoid using them for ANY prescription at all because they just don't seem to be playing with a full deck on any level, nor do they seem particularly honest.

The pharmacy tech I spoke with on October 5th around 3:00 PM was extremely rude and unprofessional…read more I came to check on a prescription transfer that was supposed to arrive October 1. When I first came in and filled out the transfer form inside Walgreens, I was told Walgreens would handle it. Now I'm being told from this pharmacy tech to call and do it myself because they can't transfer prescriptions. The pharmacy tech raised her voice through the phone at the drive-thru window and showed no patience or respect. There needs to be better training for these pharmacy techs on how to communicate with clients, especially when dealing with patients who depend on these medications. This is an imperative prescription, and the delay in transferring it has caused unnecessary stress and potential risk to my mother's health, who is a cancer patient. This pharmacy tech and disrespectful behavior was completely unacceptable and a waste of over an hour wait. I'll be moving all our prescriptions elsewhere.

In addition to picking up personal prescriptions, we were picking up something for my…read moremother-in-law. My wife, son and I stopped in to get medicine for him since he wasn't feeling well. The pharmacist, Brett, a parent himself, was very helpful in answering all our questions about best products/ingredients for which symptoms and so forth. Just as we're checking out at the front of the store, our son throws up. Jacob and Muhammad were quick to help. We felt bad leaving the entire mess for them to clean so I did what I could and they offered us gloves and plastic bags to make things easier. A kind woman (customer) also purchased him a unicorn hooded blanket since his clothes were dirty. Never before has it been so easy to answer the survey question around what made for a good visit - the sincerity of employees showing that I mattered, as another human individual beyond just a paying customer. I'm forever grateful. It's the way we show up for our loved ones that lets them know they're loved. And it's the way that Brett, Jacob, and Muhammad showed up that shows me they (and ultimately, Walgreens) cares.

Not sure why you would tell something can be picked the day after tomorrow. Only to text and call…read moreme the next day to say it is delayed because of supply shortages. Did you not see you were out of it when I called? This happens every single time I refill a script for Ozembic. EVERY SINGLE TIME. Maybe learn what your customers are in need of on a regular basis and start having that on hand. Also we all know you're going to take a lunch break. So if you could stop telling me about it every time I call, that would be great.

All the vaccines have been good experience here. I have set up the rx for auto refill and that…read morehelps, but my insurance keeps jacking up the copay, might have to go mail order soon...

1st drive up schedule COVID testing went flawlessly. There was a process for the needs of the…read morecommunity. My last visit 7/2021 was a few months ago and they offered to swab you or you can self swab but things were way more relaxed. I prefer the original process and managing of space + people. I'm marking this 3 stars versus 2 given the time I had this sitting in draft.

I discovered this pharmacy when I was directed here from the WI health department for a Covid19…read moretest. I'm so glad I know about it! I was terrified about Covid testing and also did not want to deal with panicked people driving on top of each other. The pharmacy had very clear instructions and emails about what to do, how I would need to scan a QR code for after-information. They had a very clear set up with cones for cars to line up; you need an appointment (5 minutes tops). There was only one person ahead of me, so I waited a few minutes for the pharmacist to come back out with more test vials. He was fully protected and had all the necessary gear. He confirmed my birthday and then put the swap in my nose and it was done! I had an email that I was negative within the week.

I took my mother in-law here for her flu shot. We had an…read moreappointment, but when we arrived they asked us to scan the QR code. I was glad I was there because she would have struggled with it. Even after entering her information using the QR code, it kept saying they couldn't locate her appointment. So someone eventually checked us in manually. Actual shot was super quick and the person administering it was friendly. We shop here fairly regularly and usually get good to great service. My only complaint is they have been out of my deodorant for many weeks!

Wait times in the pharmacy are way too long. There has been a line every time I've been there…read more two family members had vaccines there this fall. I was served 20 min after my appointment time. my daughter was served 30 min after her appointment time. this isn't ok for people who go to work or school. the pharmacy needs better staffing or I will be switching.

The staff creates a nice atmosphere, despite how early or late it is. Helpful, well knowledgeable…read moreand willing to practice patience

The pro is that it's on State Street, and you might be like me - a normal human that likes to walk…read moreover to the Terrace or just up and down State, and in the midst of heading back home, decide you need an quart of ice cream (no shame). The con is that it's on State Street, and you might be like me - someone who would rather not have to deal with UW students acting crazy and loud, or panhandlers that love their seat outside Walgreens and asking you for money, even though you've told them no every other day for the past week. The staff are hit or miss. It's actually a pretty big Walgreens, so I'll ask them for help on if they have a certain item if I don't feel like going through their rummage sale of a store. I'd say more often than not they are helpful, though there are definitely a handful that most likely hate their job.

I went for one item that showed to be in stock on the app. But after I looked around and asked…read moreabout the item I was told they don't carry that product anymore. Little frustrating when things online and the store doesn't match up. However, the employee there was very helpful and efficient.

If I could give zero stars I would. First of all, every time I called the pharmacy nobody answered…read more I stayed on the line for 10 minutes both times. So then I was forced to drive to the pharmacy as their website said my prescription was ready for pickup and it wasn't. Then I was told I can't use any coupons. And the lady was really rude and didn't even look at me once. This pharmacy sucks.