I took my mother in-law here for her flu shot. We had an…read moreappointment, but when we arrived they asked us to scan the QR code. I was glad I was there because she would have struggled with it. Even after entering her information using the QR code, it kept saying they couldn't locate her appointment. So someone eventually checked us in manually. Actual shot was super quick and the person administering it was friendly. We shop here fairly regularly and usually get good to great service. My only complaint is they have been out of my deodorant for many weeks!

Wait times in the pharmacy are way too long. There has been a line every time I've been there…read more two family members had vaccines there this fall. I was served 20 min after my appointment time. my daughter was served 30 min after her appointment time. this isn't ok for people who go to work or school. the pharmacy needs better staffing or I will be switching.

I went for one item that showed to be in stock on the app. But after I looked around and asked…read moreabout the item I was told they don't carry that product anymore. Little frustrating when things online and the store doesn't match up. However, the employee there was very helpful and efficient.

If I could give zero stars I would. First of all, every time I called the pharmacy nobody answered…read more I stayed on the line for 10 minutes both times. So then I was forced to drive to the pharmacy as their website said my prescription was ready for pickup and it wasn't. Then I was told I can't use any coupons. And the lady was really rude and didn't even look at me once. This pharmacy sucks.

They gave me someone else's prescription and then tried to gaslight me, making it somehow my…read morefault?! I could even see the person's name, address, and phone number. To make things worse, it was a controlled substance, and they didn't even ask for my ID (the bag said they had to), but they had me verify my address and phone number, like, WTF? This was the last straw for me. Every time I go, I have problems, and they are a mess and super rude. Management is no better.

Trying to get a hold of a Walgreens for anything, be it a refill, or a call from God himself, I'd…read morerather pull my own teeth.

Do not recommend. Came for a covid and flu test and they had me wait over 30 minutes past my…read moreappointment time before even going back there. I'm sick you should want me out of your store ASAP. Not only that but my online receipt said the visit was covered by insurance. Even with my email they made me pay $25. What's the point in having me put in my insurance information and getting that email saying it's covered by insurance when it's not. I would not have came here if I knew I had to pay.

I have been a Walgreen's Pharmacy customer for years, but this location (3700 University Avenue)…read morereally needs to have an efficiency expert in and help them REALISTICALLY ESTIMATE when prescriptions will be filled. I'm 68, and trying to get a much needed prescription for Paxlovid so I can minimize the effects of Covid, which I tested positive for yesterday. I jumped through all the hoops of having the prescription called in by an online UW Health physician. I got an acknowledgement and an estimate that it would be ready around 11 am. It's now 3:45. i just get a repeat "we are running behind... we'll contact you when it is ready." There is no way to talk to a pharmacist from the phone number they give you on the site. You just get an audio version of the "we are running behind... we will contact you when ready." What terrible service.

I've been using Neuhauser for years... decades. Here's the deal it's got fantastic customer…read moreservice. They work really hard to provide excellent service. When you tire of the impersonal, so so service of the big box pharmacies come back to the old school experience. Bonus: Neuhauser is nestled into the wonderful Monroe Street Neighborhood... which is nostalgic for me... but provides a nice distraction if you need to wait for your Rx.

Healthcare environments should be the one place where communication is flexible, but as a…read moreneurodivergent person, the staff completely failed to accommodate how I process information. When I called on the phone, they didn't listen, interrupting to ask for information I had already given them. When you are neurodivergent, as I am, being constantly interrupted breaks your focus, and a pharmacy worker steamrolling you just makes it impossible to get your point across. I shouldn't have to fight to be heard or mask my frustration just to get basic medical needs met. Neuhauser has also lost my prescriptions on more than one occasion, once for weeks. The owner told me "just get the OTC version." The owner was no help. He simply wrote me off, deciding that I was apparently just a jerk, telling me "You should go to Walgreens." Bad as Walgreens can be, it is still better than Neuhauser at least for me. It's a pity because I was a Mallot's customer for years before they closed. I wanted to support a local business rather than a chain, but Neuhauser did not do right by me.

This is for the pharmacy department. I scheduled an appointment for the shingles vaccine a few days…read moreahead. I get there and this girl says I can't get it because I'm not 50 yet. I asked why. She said because it's State law! It is NOT a state law! She lied straight to my face! Now, I know it's recommended for people 50 and over by the CDC. But I had spoken to my doctor previously and she had told me it was okay to do it early. So if it's just their pharmacy policy then say so! Don't lie about it. Why wouldn't they contact me and tell me this ahead of time!? Instead they wait until I get there to tell me. Just a huge waste of time! She needs to find a different job. Not in customer service or treating patients. I didn't even get an apology, nothing. So don't expect any good communication from them. And definitely don't expect them to tell you the truth about anything either!

This review is specific to the pharmacy. The pharmacist and one of the female assistants are…read moreincredibly rude, complete with eye rolls. My husband had a pharmacist challenge his request for a measles vaccination RECOMMENDED BY HIS DR. Today, I was denied a vaccine because they couldn't figure out my insurance card. When I said I had just received another vaccination in a nearby Walgreens without a problem, she shrugged, saying "I guess something changed." She is at best, not good at her job and at worst, an anti-vaxxer. This doesn't seem like a great fit for a pharmacist. I will go elsewhere for my pharmacy needs.

As a cancer patient really recommend Delta9 for pain . i have had very painful lymphodema and…read moreneuropathy. Pain meds from the doc were not working and doing a number on digestive organs . I felt horrific on them . So when I knew I needed to see what was available I went here . Taking CBD gummies with the Delta9 to increase the freedom from pain . Community Wellness has top notch services and products . I have been a customer since they opened this location . Thank you for the huge welcome when I come in and no one stared at my kerchief over my bald head .

Great supply of products to live a healthy life style. The staff was helpful. Thank youread more

We needed a charger, so we stopped by this Walgreens. It's well-lit, though some aisles felt a bit…read morecramped with boxes around. When we found the electronics section, there were no chargers for my friend's iPhone. No big deal, she could use mine, and only needed it since she was staying longer. We ended up buying snacks and drinks instead. The location is convenient, though the selection of electronics, snacks, and drinks felt a bit limited. Overall Service: Swift and friendly at checkout.

Worst, most rude, derelict pharmacy staff I've ever had the misfortune to interact with. I tried to…read morefill five prescriptions for 6 days, and having just moved to Madison I could not return to my usual pharmacy. Went nearly a week without needed medications. Impossible with these awful ppl.

the staff at CVS are very helpful, but whenever I go to their pharmacy I am treated like less than…read morehuman. The pharmacists are always low energy and talk over you when you have something to say.

do NOT go to this CVS! the manager is a total jerk and harassed me for no reason! He accused me of…read moreopening a product when it was very clearly NOT opened! he was extremely aggressive and accusatory, and when i asked him to come check i was telling the truth and did NOT open it, he verbally harassed me and accused me of lying while refusing to even check if the product was open like he said, which let me remind you, it was not. i was 15 feet away from him as well, not anywhere near close. I'm a young woman minding my business, purchasing some cheap nail polish for a day at the pool. Guess he just needed to feel like a big man one upping an innocent woman. how disappointing and horrible. avoid at all costs!