I have a lot of issues with my body. I am a piano player and I do that for a living. My shoulders neck and arms and fingers are often in bad shape and need attention. I also take karate and I have occasional injuries and strains from the dojo.
I go to this place about once a month or so to get straightened out. I saw the one star review, I've never had an experience like that. I've never seen them trying to coax people into the establishment and certainly not trying to block them from leaving.
I will agree with them on one thing, there was only one person there that speaks passable English however, unless you have some bizarre, unique instructions, this should be no problem.
I have a friend who is a masseuse and I have been to many great, (although expensive), massage therapy locations.
I also traveled every week for 13 years, mostly by plane, and I have tried many spas and reflexology places from coast to coast in airports, shopping malls etc... This place is as good or better than most.
I actually came across the other persons review while I was looking up the hours today because I'm heading there right now. I'm going there because I'm broken and I know that they know how to fix me.
I recommend them unless you have some unusual situation that needs a detailed explanation. I.E.: my wife has a soft spot in the back of her head from brain surgery where they did not replace the bone in case they have to go back in quickly.
It was difficult to explain this to them, but they got it and they didn't touch that spot.
If I could manage to explain that, you should be able to communicate with them just fine. I'm not there for a chat anyhow, I'm there to have them work on me and fix me and they do it, every time. read more