I came here because there was a great Groupon deal. Little did I know that the staff would be…read morewonderful & helpful, only big smiles as you walk through the door. All 5 visits were nice and relaxing. There are a lot of choices for beds. Very clean and well kept place. They offer free coffee/tea/water. I'd go back even without the discount/deal.

I've been here a couple of times for a spray tan and the staff is always friendly and helpful. They…read moreseem very knowledgable about the various forms of tanning and they make everything quick, easy, and stress-free. The place seems very clean and well-cared for. I did have some trouble with the sensors on the spray tan machine, but now that I've got it figured out, everything is smooth sailing.

Been going here for about a month and I have nothing but great experiences and results from. Scott…read morewho I assume is an owner, is very friendly and definitely takes pride in this business. Bed 8 is my favorite it's a level 5 I recommend it, I have seen my results especially when you go regular I try to go twice a week. Sophie is also very kind girl and knowledgeable about the beds! I renewed my membership for next month! Very clean place too.

I have moved out of town, and I truly miss the oasis. I can find no other tanning salon that's…read morecomparable!! The beds are top notch, well maintained and clean. I love the selection of products available. The infrared sauna is so relaxing!! The owner and the staff are so friendly and helpful. Go here!!!

I sent in for a Contour session to remove some left over fat and skin after a large weight loss…read more The people were very professional and then environment was wonderful. I was not expecting magic, but did expect to see a small change after the session. I saw no change, I gave it a couple of weeks and drank the 90+oz's of water each day as they recommended. Still no change, I would continue but at about $180 per session it is just not worth the risk of spending so much more without results so I have canceled my next appt in April. I can not speak to any of the other services only the one I had. Jason

Having dealt with pain since I was 10 from scoliosis, and severe, debilitating pain for the past…read more10 months, I was desperately trying to find SOMETHING that would help. I met the owners at the women's expo in February, but put trying cryotherapy on the back burner. At the suggestion of my chiropractor, I finally made an appointment; I wish I had started sessions back in February!! I am about 80% pain free and walking without a cane after just 3 sessions! The staff is super friendly, welcoming and helpful (I was super nervous for my first appointment, but the young lady made sure I was at ease and comfortable the whole time, very patient with explaining how everything worked and what to expect). The facility is very clean. I don't have any negatives to mention! I highly recommend U.S. cryotherapy!

This club is clean. They have lots of great options for classes, fresh towels, and they generally…read moretake feed back seriously.

Overall nice facilities and staff. You can get many of the features they have elsewhere, but the…read moreracquetball courts and pool are what keep me going there. The main issue I've had is unsanitary behavior.in the men's locker room. Despite all the signs about washing before getting in the hot tub or cold plunge and wearing proper swim attire, guys (particularly under 25 yo crowd) will routinely use the sauna or steam room, and then hop right in the hot tub or cold plunge with nothing but underwear. Even worse, they throw their underwear in the swim suit water extractor. The locker rooms often smell like sewage. I've even been swimming laps only to see a bunch of high school or early college aged males jumping in the pool with only underwear... there were little kids at the pool! I spoke up that time, and they actually were surprised saying they had done it multiple times. Staff has been informed but does not enforce. The response I've received is, "it's above my pay grade." Upper level management and female staff seem to care more about this, but nothing has been done that actually fixes the issue. Apart from this it would be a 4/5 rating overall.

Great way to get in a quick workout on your own time schedule! Love this place.read more

The program is great. This location is unreliable. You cannot get anyone to answer the phone or…read morecall you back. Because of their unreliability, their customer service is terrible. They are usually "nice", but they make excuses for their lack of reliability and they have difficulty answering questions regarding membership fees and cancellations of their program. They are never looking to do the right thing even if it simply means doing what they can to refund your $10 for the month that they can't explain a charge for. I finally asked them to remove my credit card information and they terminated my account. So if you do not live locally, do not join. Cancelling is a nightmare.

I am one of those types that after moving to a new city, one of the first things I search for is a…read moregym. I toured and trained at numerous gyms in Kalamazoo before committing to West Hills in June 2019. I have absolutely NO REGRETS!!! Although I was skeptical/hesitant on the $50/month membership (used to paying around $30/month), it is money well spent. Unlike the other athletic clubs I was a member of, West Hills is above the rest in terms of: 1) Equipment is new, clean, maintained and above all, the free weights are organized and you never see any on the floor! 2) The trainers are always friendly and willing to help...even if you are not one of their clients. They will even help you when they are there on their personal days off. 3) Overall, the entire facility (locker rooms, showers, common areas) are well maintained. 4) I have yet to see one of the front desk staff playing on their cell phones. They greet all patrons. 5) Maybe it is due to the higher monthly membership fee, but the other gym members are civilized, respectful, polite, and responsible. Granted, it is a slightly older crowd, but some of them put the college kids to shame. I am not being paid by West Hills to write this review and I normally don't post Yelp reviews (maybe 4 in the past 3 years), but when you are passionate about an activity such as fitness and you have a place like West Hills to fulfill that need, you cannot help but tell everyone you know how great it is!!

Great staff full of amenities And things to do…read more Koodis to management Great venue for students Beautiful new pickle bald courts Enjoy

This location is awesome ...so i am very sad to say that today I experience a very unpleasant…read moresituation....i been a member for about 10 years. ...and this was my home base ....but after todays incident I will no longer visit this location. I was treated in a manner that is unacceptable..what makes the situation extremely unacceptable is that. .both staff and owner ( Angie Schmidt) have no concept on how to handle/resolve a customer's complaint. I was using the exercise room...playing music(via speaker) and during my 40 mnt routine I keep the door closed. When people come in....the music (beach boy)is lowered or i use my headset. I was informed the gym had "policies" that i was not even aware about ...1st. . I cant use their speaker system ...so i replied "I understand..i can use my headset" ...however i have a portable speaker...so i was like --ok ..ill use my portable speaker. 5minutes later ...i was informed.....i can't play music outloud even if no one else could hear the music... ..i say "really? "Yes... it a "policy we have"... What caused me to be a bit perturbed with this incident ..was not the "policies"...it was the manner/tone( Colin shtemo)  Club Operating Manager and Lead Personal Trainer) selected to address the situation. Not only did he choose the wrong time and tone .....he lied.....he was he conducting a gym tour ....he addresses the situation with a condescending tone and stated the 2 items mentioned above were "Policies" .....never had i been informed of such policies in the last 10 years....or on any of the over 20 locations i have visited. I had to think about this and thought ..."Who is the policy for Mexicans?" .... After I decided to address the manner in which Colin spoke to me .. the policies were changed to "unspoken rules" ..... When I had the opportunity speak to the owner I was also told(by Angie Schmidt)....she was concerned I was using an exercise room and the door was closed. .....Reallyyyyy....?? Again. ..... what was this all about??? The facility .. has a few people of color .... and probably less Hispanics....... I still don't understand what exactly I did wrong.....i now feel very uncomfortable stepping a foot at this facility. .....

This one is right off of W. Michigan campus which is a nice on. I left something behind and Brad…read moreverified via callback that my item was indeed left behind. The anytime fitness chains in Lower Michigan are great for getting me going in the morning and sometimes in the evening. Had to return the karma--

I have to start by saying everyone was super friendly when I came in!…read more I made an appointment with Kathy to get highlights and a cut and style. It was very relaxing and everything went great! Ready to schedule my next visit.. I'll have to try a blowout Service for summer

My husband bought us a couples spa day as a Christmas present that was good for one year. He paid…read morefull price at time of purchase. We went the other day - August - 8 months in. The girls were great - that wasn't the issue. When we went to check out we were informed we owed an additional $45!! If a gift card is good for a year, the price should also be good for that year. This is a horrible business practice, and not good customer service. We will not go back.

I am so grateful to have found Melissa six years ago, after having seen numerous acupuncturists in…read moreKalamazoo. More than knowledgeable and an excellent acupuncturist, Melissa is thoughtful, compassionate and caring. Most important, my health has improved tremendously since my first session with her. Acupuncture has been my first-line of medical care since 1986, so I have a solid baseline by which to assess her skills. She is among the best that I have seen--and that includes practitioners in NYC, LA and Chicago. Thank you, Melissa, and your wonderful team at Wise Wellness Center!

The owner is not a very nice person. While waiting in the waiting room for another acupuncturist…read moreto take me back, on two occasions she came out to, take her patient back that was also waiting. I said hi and was totally ignored by her, she is rude and disrespectful. Being the owner, she should be more respectful and appreciative of any patient in her office. Her location is very hard to find, I had to call the office while driving in the parking lot looking for the office. My appointments were scheduled on different times of the day and even on different days of the week. Therefore, it was difficult to keep track of when my appointments were. I have heard she has a hard time keeping employees and acupuncturist. I DO NOT RECOMMEND THIS CLINIC.