Y'all I use to love Ocharleys but we have none around where we live at. So when I seen this one had to pull in and try it. Don't waste your time the food was not hot, the salad was horrible lettuce old not to mention it was an up charge of 2.50$$ what the heck for that old salad. The salmon I got tasted so fishy it was not good My husband got a baked potato with butter and sour cream it had more sour cream than potato!!! Next time we will Go somewhere else read more

O'Charley's Restaurant & Bar - American Near Me - Hiram, Georgia

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I've developed plebian tastes in my old age: first it's Arby's, three days later, O'Charley's. And I kinda liked it! Other than really sticky floors, everything was okay. My mother asked that her salmon be cooked medium rare. "It won't be!" I told her. And I was right, which is what she expected anyway. ("Worth a shot," she said.) Baby back ribs were pretty tasty and the side salad -- a reasonable $1.99 upcharge -- was fine. We sat at a booth by the bar and the bartender, a jovial fellow from England, served us. It was a downright pleasant meal. And T appreciated the various beers and ales they serve. read more

O'Charley's Restaurant & Bar - My husband's plate with delicious ribs, a nice baked potato, but not-my-kind-of-thing fried chicken tenders! - American Near Me - Hiram, Georgia

We tried this for Sunday lunch. It was disappointing all the way around. The restraint was not half full. We waited 30 minutes to be seated. Once seated we had a nice waiter. He did a great job. It took 30 minutes to get our food. Two of our party had the meatloaf with fried okra and sweet potatoes. The meatloaf was ok. The okra was under cooked. I did not try the sweet potatoes. I had the French dip and fries. A lot of bread and the fries were undercooked. The food was not worth the wait. read more

I've been going on mondays for the chicken finger special for quite a while .for 5.99 I get chicken fingers, a side ,and a drink . The ordering online process is simple. I check-in when I arrive and my food is brought out by a smiling and friendly person .Its just that simple .A good , hot meal and great service for 5.99! I should add that I also come inside occasionally and have a burger or pasta or their prime rib and I'm never disappointed.If something isn't as I expected , they make it important to correct it . You really can't beat this location in particular or the menu at this price point in general ! read more

Save yourself a headache and wasted time don't go here. Came in around 7 on a Wednesday night party of 5. Seated within minutes by the manager. Waited about 15 minutes before having to ask who our server was. Finally got someone to come take our drink order, went ahead and ordered an appetizer and our food.fast forward about 45 minutes... still haven't got the appetizer just the rolls. Mind you there's maybe 10 TOTAL people sitting including our party of 5. It's now 8:00 appetizer finally comes out. Loaded potato skins, they were meh. 25 minutes later food finally comes. 3 orders of tenders meal one of them had wrong sauce. One person had ribeye medium it was more medium rare more on the rare side. And I had country fried steak. Could tell mine got thrown in the microwave before it was brought out. If I could give 0 stars I would. This place has really gone down over the years and the customer base shows it. Over an hour wait at other big name restaurants in the area and this place was a ghost town. read more

Just wanted to grab a quick bite to eat while out running errands so we just stopped in. This is a chain restaurant, and the food is chain restaurant. Nothing bad or exceptionally great about the food. I will not necessarily select his place with all the other options in Hiram, unless the crowds were an issue, but if you haven't been in awhile you may enjoy returning. I really felt that the food was prepackage tasting. Nothing unique. I wish I could give it tons of praise. I think they are good for a prefab chain, but can't compare to some of the more unique spots in the area. Our server was good and quick and responsive. read more

The food is trash. My daughter ordered fish and it was clearly fried in old grease. My other daughter ordered a cheeseburger and it had a strand of hair on it. I ordered a side salad and the lettuce was wilted and reminiscent of pre bagged lettuce. Oh, and if you're going for the potato soup, don't waste your time. I'm thinking maybe there must've been a change in the recipe or something because it's not what it used to be. Our server was nice but other than that I wasted my money and I won't be back. read more

This place was understaffed the day that we came. The bread is always delicious. However when we were waiting for our food roaches started coming up. When I mentioned this to the staff, they told me the exterminator had just came and they have a roach problem. At that time I left and went to another restaurant. I definitely will not be returning here. read more

O'Charley's Restaurant & Bar - American Near Me - Hiram, Georgia

Nasty I saw the girl preparing my to go bag without gloves and she kept picking at her nose. When I suggested she use gloves when handling food she rudely suggested I eat somewhere else if I'm unhappy with the service. This after waiting a half an hour. I won't be eating anything out of this place good luck to whoever does. read more

I stopped in here a couple of times recently. The service was very friendly. The food surprisingly surpassed my expectations. I would put it as a top tier middle of the road chain restaurant. They also brought crayons for my little girl. They were very patient with her. She had one of those nights where she dropped her utensils multiple times. Very good experiences and we plan on coming back in the future. Thanks for the hospitality! read more

This is the worst place ever in hiram ! Me and my sister came in and said there was 20 min wait and the place was empty , then they forget to put our name on the list , y'all need to hired people that know how to be a hostess / host, waited nearly 30 mins which was suppose to be a 5-10 min wait , the bathroom are disgusting , there was a wet spot in the floor and our server nearly fell , what is wrong with y'all? Won't ever come back to place after tonight !! Our meals should be free just because we waited longer then we should ! The only thing good was our server/ food her name was jauwaun she's was so perfect she's deserved better then this ! The fact she's nearly fell shame on this place !! She's was the sweetest read more

Food is absolutely DISGUSTINGGGG!!! Oh my Goodnes! This was my first time ordering takeout (Doordash delivery) from there, and it was honestly some of the WORST tasting food I have ever had. No silverware for the New Orleans Cajun Chicken Pasta either, but luckily I was home. Will never return. read more

Zero stars! They say a restaurant bathroom tells you everything you need to know about the place. If so, I should report this place to the health department. I've seen better kept gas station bathrooms. I wonder what it says about the kitchen and the food? read more

The drinks bartender Stephen made were very good. The food was subpar in presentation and taste. The presentation of a burger at McDonald's is better than here. The asparagus was dry and over cooked. The harvest chicken soup was blah. Finally, the women's restroom was clean, while the men's restroom was a mess with something on the walls around the urinal. Unfortunately, while the bar and drinks were good, the rest is far below acceptable. read more

We have ordered pick up from the location 3 times and delivery a few times and almost everytime they mess up at least one item. They have consistently replaced items without calling or telling me about a change. They forget the drinks. We had cold food delivered once also. I'm not sure if they have become super busy or if they are short staffed but the service has changed for the worse. read more

O'Charley's Restaurant & Bar - I ordered mini corn dogs. They replaced it with tenders without telling me. - American Near Me - Hiram, Georgia

The food was okay. The service was awful on the other hand. We sat down and hadn't even had a server greet us within 10 min after we sat. She then asked us for our drink order finally and asked would we like bread. We said yes to the bread and our drinks needed refills but she never came back until our food was ready. She then came out with the food and finally refilled our drinks but still never brought bread. We had to ask for it again and it finally got brought out after our food. Won't ever come back to this location ! Her name was Katelynn so avoid getting her as your server at all cost. read more

Great food and great service. I just had diner and had the meatloaf. Steven Briggs and Kaitlyn Walter's were excellent. Then the manager Kathy came over to all the customers to make sure we were doing well. such a great restaurant and great service!!! read more

I never had a bad experience here great place to eat and bring your family!! I will always visit O'Charley's!! read more

Order curbside chicken tender family meal at the Hiram, Ga location.Half pan of fries, old rolls, and chicken tender, old grease almost black i knowthatit'sa time limit on the use of grease. Please do not service customers what you would not want to eat. read more

O'Charley's Restaurant & Bar - Tenders cooked in OLD grease. - American Near Me - Hiram, Georgia

sheila was very disrespectful telling Telling people to put away their card, literally yelling at them and yelling at her elders. It's very disrespectful. read more

Don't order steak for takeout from O'Charley's. I ordered for it to be cooked at medium temperature just to end up eating a hard, rubbery tire for dinner. read more

Our server Sheila was fantastic! The food was amazing and I love their atmosphere. Also they have $4.00 margaritas! Yay! Go and enjoy! read more

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I've been to this location several times simply because it's like 5 minutes from my house. Today I ordered one of their lunch specials-fried chicken house salad (half size). It was $5.99, but delivery for this is not an option. Therefore, I had to use the curbside take out service. Using the online ordering site was very user friendly and easy. I pulled up to the curbside lot and waited on someone to come to my car for about 5 minutes. I finally had to call the store, and someone quickly brought me my order. The greens in the salad were fresh. The fried chicken, on the other hand, was cooked TOO hard. There were some pieces that I couldn't even bite through. That made the salad unenjoyable. The rolls were even dry and pasty. It just wasn't the best. I'm still giving this location 4 stars because all of the other meals I've had from there have been really good. I just know not to eat their chicken tenders again. read more

We went here to celebrate my sisters birthday. The service was amazing! Our server was very attentive and made sure we had everything we needed. The food was delicious! The restaurant was quiet, clean, and very nice. We will definitely be back! read more

The food is very good and the staff is friendly. But the restaurant itself was a mess. The bathrooms were dirty and the majority of the tables were dirty. Now ai understand places are short staffed, but when I see the hostess standing around and a few wait staff standing by I would think they could clean off a table or two. read more

Not sure about how to start this review as there was so much wrong with our experience here. First off, and this applies to the vast majority of restaurants out there, there are no options for caffeine-free and diet drinks offered. I am diabetic and caffeine bothers me as well, I can't sleep if I have caffeine after 3 pm or so. There are a few restaurants that do offer this option, specifically Moe's and Steak and Shake. I had to order water. Since one of the greatest profit items on most restaurant's menus is the beverages, I simply don't understand why this option is not offered. Secondly, we arrived at approximately 4:20 pm with a party of 5. Even though the restaurant had MANY tables available we were told that there would be a 15-20 minute wait. After waiting about 25 minutes we were told after inquiring that "the wait staff that can handle large parties don't arrive until 5 PM." Wow, first off, a party of 5 is not large and secondly, it is such a shame that such a party should inconvenience you. In case the owner and management don't realize it, a good business will take care of their customers regardless of the inconvenience. Third, my wife ordered decaf coffee with her meal. When the cup was empty the waitress just took the cup...never asked if my wife would have liked more. The rest of us had our cold drinks refilled but very slowly. Fourth, we ordered fried pickles as an appetizer. The dish came with about 20 pieces of pickle on it. Much smaller than what we have received at other restaurants. Finally, I ordered a full rack of ribs, While the ribs were tasty, the rack was full of splinters and small chunks of bone. I may be wrong but to me, this is indicative of a less pricey slab of ribs and they were not inexpensive on the menu. The waitress did try to accommodate us by asking if we wanted more rolls and such but overall failed in her expected duties. Overall, we had a very bad experience at this restaurant. read more

I don't think I can come here anymore! Amaiyah is probably one of the worst servers I have had! She was so nice and then didn't deliver waters for 30 minutes. When asked, she rolled her eyes at me, didn't deliver our food for another 20 minutes and didn't speak a word the whole hour. Wow! 12/10 left restaurant 6:20 PM. Just incredible. There is one super awesome young man who did more for us in two minutes than she did at all. read more

I love coming to this place. The food is always consistently good and fresh. Kailee is usually the young nice lady helping me. read more

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It has been years since I've eaten at O'Reilly's, but I randomly decided to give it another go. My server Rebekah was the absolute dream server. Attentive to my every need and even gave my picky boyfriend suggestions to finally get him to decide on what to eat. Staff was friendly, atmosphere was cozy, and the place looked clean. read more

Sofia was fantastic, because of her we'll come back! Chicken fingers were a little small but still good!

This location is a hit or miss when it comes to service and cleanliness of the restaurant. I've come here in the past and had a 5-star O'Chucks experience and other times I've left feeling like I wasted time and money. As far as cleanliness I would recommend always looking at their food scores. This place has slid up and down the food ratings like Mariah Carey singing a musical scale. Currently they have an A but before they failed, and precious to that Bruce for a low B. Doesn't seem too consistent which could possibly explain some of the issues. The service is always hit or miss as well. On slow nights you'll still wait long times for your food, beverages and rolls. On the positive: the food is always good. Once we get our food it's good quality. read more

This O'Charley's is so inconsistent with their food Curbside pickup food lately. I literally order Santa Fe tilapia only now because you really can't screw that up. And lately the bread has been horrible and I LOVE their bread! The bread normally makes up for the inconsistency in food taste. read more

O'Charley's Restaurant & Bar - My dog wouldn't even eat the bread. - American Near Me - Hiram, Georgia

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Please teach your staff and managers that the objective is NOT to try to run people in and out as fast as possible, particularly when no one is waiting for a table. I was treated to an appetizer in an effort to apologize for an issue at check in . The appetizer arrived in a few minutes, followed almost immediately by the salad. I am still working on the appetizer and hadn't even started on the salad when the entre's come out. Now I had a table full of dishes, trying to finish the appetizer and salad while my dinner was sitting there getting cold. To add insult, I was not half done with my dinner when the waitress brought the check read more

I'm not a fan of Ocharley's in general. I was there because my aunt invited me. I feel like their menu can be spiced up a bit. They are getting new items but it's still a little plain for my personal liking. Our waiter was amazing! I can't believe I forgot her name. I was an older lady though. I had asparagus, a backed potato, and grilled chicken. My food was good and I was pleased that she brought me extra chives because I am in love with them! My girls had a cheeseburger and mac and cheese. They were both pleased with their meal. read more

As an update, l received a call from Charley's regarding the review that was submitted 5 months ago. I was told that l would be contacted at a later date regarding how the issue was to be resolved. After 5 months they have not attempted to contact me. Apparently the follow up of this establishments management is comparable to the service provided by their employees. read more

Rebekah was absolutely awesome!! We came in with a party of 20 and didn't miss a beat! She was super knowledgeable of the menu and the bar. Rebekah is friendly and a true people person. She brought joy to our Saturday!! Thank you!!! Oh and the food was great! Along with the Long Island Iced tea read more

I gave this place 3 chances before I decided to write a review. I think that's fair. First off it needs a good bath in there . When is the last time the carpets were cleaned? The tables are always nasty when I walk in. It just has a dark gloomy grungy look. The tile floor has been slippery on all three visits . This is definitely an accident waiting to happen. Now let's get to the food. Presentation is everything. I've ordered my favorite dish on every visit . The salmon . I alternate on the sides . I'd have mash potatoes, sweet mashed potatoes, grilled veggies or rice pilaf. The veggies have been stiff , stale and looks freezer burned; and they lacked flavor. The mash potatoes cold and appears to lack freshness, sweet mash taste and looked old and if it had been sitting under a light or from another patrons plate. The rice pilaf was the worse . The rice was hard, cold and looked old and tasted like rocks. The fish was ok, not anything to rave over . If the place is unkempt and the food is subpar. I don't want to come back again. This is definitely a reflection of poor management. I'd hate to see the kitchen . read more

Don't even know where to start! No staff No Prime rib. Wait time for food was outrageous. Server could have gave a crap. Wrong salad. Second drink arrived after we were done with dinner. Changed the original rolls Won't come back here again. Asked for a manager but no one showed up ABSOLUTELY pathetic. read more

Hostess is rude and a liar. Manager is condescending and unhelpful. Told 15-20 minute wait sat there for 45 minutes waiting and after watching three parties that came in after ours get seated first asked the hostesses much longer and she straight up liar to my face and her manger saying she quoted me 30 min, even if that were true which it wasn't we still sat there for 45minutes. Never going to this location again. read more

Service has really gone down. We went today. Not very busy. A couple we got there to meet actually got there 40 min ahead of us. They were sat as no one EVER asked them if they wanted anything. We got there and waited about 20 more min till finally one of us saw the manager and said do we have a server? He quickly jumped in to mode and asked us for drinks. The waitress who had walked all around us till then and never acknowledged finally came over.said sorry but didn't know it was her table. We were polite and said it was ok. We ordered. Honestly we all ordered breakfast waffles and French toast. If the place would have been busy we would understand but it definitely wasn't. Food came probably 40 min later. Food came out wrong but still we were polite. Had to ask each time for our drinks to be refilled. Don't go often for these reasons. We are never rude to our waitresses or waiters. They need an overhaul read more