6 stars My husband and I bought a 110-year-old craftsman…read morefixer. One of the most fortunate things that happened in this 18-month-long remodel was hiring Don Halcom Plumbing, DHP. We did not know him and found him through reviews online. We selected Don from the other bids because he was straightforward and told us up-front the potential issue areas. He had experience with old homes. He was able to tell which pipes went where without being able to see where they terminated. Whereas, the other bidders needed scopes to confirm. He cared about his work, and liked interesting projects that challenged him, such as our unconventional old house. DHP removed the entire old system, redesigned and installed all new systems. To work with the existing structure, they troubleshot through what the plans did not cover. We did not find that DHP overcharged, made excuses or gave us the bad advice. He explained his work, or told us when he didn't know something and had to research it first. One time, when his guys made a mistake, he recognized it and worked on a Sunday to redo the work. Their work is top quality and conduct professional. Meaning that, they saw us beyond project end, even after receiving the last payment, to provide service and answer questions. When our GC abandoned our remodel for his next project, Don worked directly with us to get the project done- whether that meant picking out a shower head or helping us find a tile contractor. DHP turned our one bath/ one kitchen fixer into a modern home with four baths, two full kitchens, outdoor water supply and two backup sump pump systems. Remodels are daunting, full of unwelcome surprises. We are glad to have come across Don Halcom Plumbing. We wish we hired him to GC the whole project.

I hired Don to install a new toilet three weeks ago. His work is very professional, and the job got…read moredone in a timely manner. After the project was completed, the work area was cleaned and was ready for use. I called quite a few plumbing companies to compare price quotes regarding this project, and Don's quote were very competitive -- at times, his quote was much lower compared to other companies. I have had the new toilet for three weeks now, and everything has worked great. Thanks Don.

I called the number for 'Leak Masters' but they answered the phone as Beacon Plumbing. It turns out…read moreLeak Masters is a subsidiary of Beacon Plumbing. Documenting what followed to hopefully help the business owner. I already had a plumber who told me he couldn't help because he didn't know where the leak was without tearing the concrete of my garage up. Not ideal. So that's why I called Leak Masters, who theoretically specialize in this (e.g. with 'ground penetrating radar'). I was given a window of noon to 3 but ~3 I was called and politely asked if I could wait a while as the Tech was running late. No problem. At 5, I had to call back and make sure they were still coming. They confirmed. At 5:30 I got a call from the Tech to whom I explained 'I have a leak in a pipe somewhere under my garage, I need your help to pin point it' to which I was advised they do not do that and I should cancel the visit. (leaving me stuck with no running water yet another day) I called and got someone who sounded quite harried who put me on hold. I explained the situation and thanked them for their try, but I need a leak detection service, not a plumber. They said they'd cancel it. Then 5 minutes later, I got a call from the rep who called me ~3 saying I should let their guy come out and take a look anyways. I explained the situation again, that it wouldn't make any sense. I didn't need my garage torn up, I needed to know WHERE in the garage we needed to cut. Then the Tech called me saying the office told him to call. He pushed his services yet again and so I had to ask him 'What sense does it make to have a plumber come out when we don't know where to even dig? I already HAVE this information.' So, like many other online reviews (for Beacon Plumbing), it seems they're VERY aggressive on forcing sales and not focused on customer service. Very disappointing as I've had nothing but the best service through the entire renovations of this place for half of a year.

I have a 4-plex which has two meters. One meter includes two units (four tenants) and a laundry…read moreroom, and the other meter is just for two units (one tenant, and one vacant unit). I thought I had a hidden leak in the side with only one tenant because even though the other unit has been vacant for a couple of months, my bill showed the water usage was still three times higher than the other two, which has four tenants plus laundry room. Jeremy came on time, and very quickly figured out that I didn't have a leak. I was still puzzled as to why the side with only one tenant was using three times more water than the side with four tenants and a laundry room. Jeremy was willing to troubleshoot with me, and took a second look at the meters. He already knew which two units each meter belonged to, but this time I asked him to look at the meter readings and tell me which one was higher. From that information, I discovered the utility company had switched the meter readings for the two accounts. It turned out that the meter showing the larger amount of usage actually belonged to the two units with four tenants and the laundry room. That made sense. Problem solved. And the best part, I didn't have a leak. Thanks to Jeremy for being patient and willing to work with me to figure out the problem, even though it wasn't a plumbing issue.

I own a townhome built in 2018, the master shower has a slow drip I completely turn it off but it…read morestill drips about every hour. I can hear it and at times it bothers my sleeping. They cane stated it would be $300+ but he was there and it was outrageous but I said okay. He replaced something in the new is Moen handle/I had sent a photo of the make and model. Paid him and it continued to drip. Called them back , 2 guys came back and charged me a service call and said they couldn't fix it!!!!! What the hell kind of plumbers are they?????

We had water leaking from our upstairs bathroom into our downstairs when we ran the shower. Joe was…read moreable to come out quickly (the day after we called). The fix ended up being cheaper/quicker than he estimated. Him and his crew were nice, and respectful of our home (removing shoes, etc.). Communication: Joe answered all of our questions (I had a lot), and seemed to be very knowledgeable. I requested a text/call before they came over, which did not happen, but they came within the scheduled window of time. Cost: I'm not sure how his pricing for emergency work compares to other plumbers, but the quote he gave us for a new water heater installation was fairly comparable to the other estimates that we got. Five stars. We will contact Joe for our future plumbing projects.

Only time will tell how effective the repairs and improvements to our rather complex system of…read moredrains were, but Bryce certainly inspired confidence. He was always knowledgeable and demonstrative of what had been and needed to be done. Great guy to work with who actually does his work rather than the typical contractor bait and switch where the person who sells you on the job ultimately sends an inexperienced crew with no direct oversight. We felt in good hands!

Bryce and his team at Seattle Drain Service did a fantastic job diagnosing our 1940s downspout and…read moredrain system that had gotten clogged after rainstorms. They carefully figured various issues (broken pipe on one downspout, a piece of downspout logged in another pipe and remaining kinds clogged), carefully fixed the issues and then ran the pipes clean to ensure everything worked and no new issues cropped up. They were quick and neat and reasonably priced especially compared to other companies who quoted just a one fix of a pressure wash which in our case would have caused more damage. Will use again if needed and definitely recommend.

I had repipe masters replace the old galvanized pipes in my home recently. The outdoor spigot they…read morereplaced is still leaking. I've called on three separate occasions and given my address and phone number to fix the problem. No one ever called back. I had to hire a plumber to fix what they should have covered. I recommend going to repipe specialist instead.

These did an incredible job for our home in Normandy Park. We had old 1951 galvanized piping and…read morethey replaced all piping. Really professional and evening patched the few holes they had to make in the wall. Saved us about $4k from our other bid as well. Just an overall good experience.

If you want to keep on waiting for them to show up, hire them! Good luck with that! Curious what…read moretheir actual work will be like????

They did a good job initially (installing a sump pump in my basement bathroom). This happened in…read moreMay 2021, and last month (just 6 months later...), it failed and we are unable to use that bathroom. I have followed up with Duane 4 times via email and twice via phone/voicemail and have heard nothing. The kicker is I would totally pay for service, I get that things aren't always predictable. Just really disappointing.

My family and I have been using Andy for our plumbing issues. He's fast, affordable, compared to…read moreothers Plumbers and can trust the job will be done right!

Prefect! I don't write reviews, but I feel I need to! First time I've ever hired a plumber. I had…read moreto do it on blind faith. A one man show! Returned call in one day ( 2 hours for me ). Gave me a tentative quote from pictures. Turned out with some miner changes to be almost perfect. Worked with me on some options. Worked with my schedule. Showed up right on time. In and out with zero problems. He had everything need to do the job with him. Exactly what you want when you hire a company. Very pleased!!

I had an issue with my sewer pump so I reached out. After initial contact was made, Blake arrived…read morewithin a couple hours to diagnose the issue. Turns out that our house had some really wonky plumbing installed. The issue was eventually discovered, remedied, and a new addition was installed to prevent this from happening again. Parts and labor cost about what I expected them to, and seemed fair. I was mostly relieved to have the issue solved so quickly.

It was easy to set up an appointment: they have someone answering the phone instead of making you…read moreleave a message. He came over to install a "p-trap" under the kitchen sink. The space was tight in there, but he figured out a way to connect all the pieces without taking too much apart, and without cutting open more of the cabinet. He was very friendly and professional too. Recommended if you're in West Seattle!