Not a plumbing review, but I will be using them next time I need a plumber. I was entering FedEx…read moreand encountered one of their technicians. This man was a true gentleman, kind, courteous, with impeccable social graces. This alone, made me check out reviews on the company. I was not surprised to see 5-star reviews for their services after my interaction with the man driving their truck around. I will be calling Metropolitan Plumbing the next time a plumbing need arises.

Easy to schedule; showed up as scheduled. Provided great service for my clogged drain and leaking…read morekitchen sink. Very reasonably priced. Will use again, easy to work with.

Thorough, knowledgeable and professional. Had some Northern Plumbing technicians in to look at my…read morewater heater. They did a thorough inspection, identified the issue and recommended a common-sense solution - what's not to like? Excellent work.

Very high quotes to repair pr replace faucet…read more Will pass. Secure new faucet and circle job as replacement instead.

Excellent service Very prompt…read moreJob well done Customer service is friendly and helpful

Replaced an old gas water heater that stopped heating. The plumber turned off the gas supply,…read moredrained the tank, and hauled out the failed unit. He set up the new water heater, replaced the worn copper supply lines, and installed a new shutoff valve along with a thermal expansion tank. After reconnecting the gas line and checking for leaks with soapy solution, he lit the pilot and verified the water temperature reached the set level.

Pete was great to work with on our basement bathroom. Willing to offer advice to save us money. Was…read morequick and had a great price on the two pieces of our project that we had him do.

Pete is awesome. I've been unlucky to need him 3 times this year for various issues and he's…read moreincredibly responsive and does great work.

I highly recommend this company. Not many plumbers have a small camera for vent pipes. This company…read moredoes. They were able to come out and video my vent pipe. They are reasonably priced also thank you. I will be using you guys again. If I need to and they give you USB of the video also. Thank you for good experience.

Did a very good job. The drain camera found the source of the problem. A manager stopped by to…read morebring a needed piece of equipment (at no extra charge), and the office manager was excellent when there was a question about a conflict in billing. I'm an HOA president and they are our new drain cleaners.

Roto-Rooter has always been available, responsive and able to resolve our issues quickly and…read moreprofessionally. This time, John was at our home within 90 minutes of our call to the company. He cleaned out 30 feet of our kitchen piping that had caused both sinks to back up and stop draining (okay, I put too much of the wrong stuff in the garbage disposal the night before). Problem solved in about an hour. Then I asked him to check the laundry room drain that had been intermittently slightly backing up. Again, problem solved! Reasonable price and half off the second repair. Good value! I learned a few valuable lessons about garbage disposals and pipes from John today. He's very knowledgeable and was a pleasure to talk to. Roto-Rooter is definitely our go-to when we have plumbing issues, or just for maintenance. Thanks!

Better service than Hero who I've always used. Hero said I needed a total pipe replacement &…read morerefused to thaw out the pipe. Roto thawed out the pipe. The work & technician were good. As for value, way to expensive. I will need a plumber to work on the bathroom sink. I may have to shop around because of the expensive cost.

So, my kitchen faucet decided to go berserk and I seemed to exacerbate the problem trying to "fix"…read moreit. Well, I searched and got a quote from a few companies. I'd booked with a different company, who texted at the last minute that they weren't going to be there on time. Not getting a new time, I reached out again to those who had responded. Metro had originally stated that they could come out on Friday. I didn't want to wait that long, so I got on their list to see if they'd make it out on Thursday. I was contacted a short time later that someone would be out between noon and 4. Relieved, I got back to work. It was close to 3 when the nice young man arrived. I let him in and ge went right to work. Less than 30 minutes later, he'd cleaned out and tightened everything that caused the issue. The cost was $120. This was a quick,inexpensive repair with very friendly service. I've already given their name to a friend who's having plumbing issues at his home. Thanks Metro! I know who to call when the need arises again.

I wrote wonderful review about Metro before they were bought by Hero. Now their phone system is AI!…read moreNo human contact. Do not use them unless you want no communication and fakes info. Oh and no appointment when you are told someone will be to your house by 4:30. They FAILED ! I will never use you again. I am so disappointment in this company. I rate you ZERO