I would definitely recommend this company. Carl who is the technician, he set up new phone systems…read morewithin a couple of ours including phone set up, ethernet line set up for computers and phone lines, concealed all exposed ethernet lines. He's always pleasant to deal with. Also after installation, whenever I have questions, He would answer/return my calls. Highly recommended !

I have been a customer of IP Phone System Inc. for the last 3 years and I have to say this is a…read moregreat company. If you are looking for VOIP service i truly recommend them.

Upgraded an s9 to an s25 with the help of Jay. The wait was about 15 mins as the store was pretty…read morebusy on a Saturday morning. He helped with all the options, explained the pricing and transferred my data. Left the store a satisfied customer.

I am writing this review to warn others, especially immigrants and customers with limited English,…read moreabout the T-Mobile store on Flushing Main Street. In January 2025, I visited this store only to open two phone lines for myself and my child. From the very beginning, I clearly told the staff that my English proficiency is limited and that I did NOT need home internet service. Despite this, the employee repeatedly insisted that I take a "free" home internet device and clearly stated that it would not be charged and that no fees would apply unless it was activated. This statement was misleading. In January 2026, my family discovered that I had been charged over $2,600 within one year, including approximately $50 per month for home internet service that was never used, never activated, and never even opened. The charges also included other unexplained fees. My account history clearly shows no usage of home internet service. What is even more concerning is that after calling 611, I was told that billing notifications were sent to an AOL email address that does NOT belong to me. I never provided or authorized this email. Because of this, I did not receive billing notices for an entire year, allowing these charges to continue without my knowledge. This is a serious issue involving transparency and consent. When I returned to the store to ask for an explanation, the staff were indifferent and dismissive. The manager, who identified himself as Johnny, stated that they "could not find anything," "did not know," and told me to call 611. The store took no responsibility for what happened. The next day, when I returned the unused and unopened device, the staff again attempted to sell me another so-called "free" product. When questioned, they immediately changed their explanation and admitted there would be fees. This pattern clearly shows a bait-and-switch style sales approach, using "free" offers while minimizing or hiding actual charges. Based on my experience, this store appears to engage in deceptive and potentially fraudulent sales practices, particularly targeting customers with limited English proficiency. I strongly felt that my language limitation was used against me rather than respected. If you are an immigrant, elderly, or not fluent in English, please be extremely cautious. I strongly recommend avoiding this location.

Hey Friends, How is everyone today? I choose T-Mobile for my Cellular needs. I'm really pleased…read morewith the personal customer services that I receive. Any difficulties that I can't fix, the customer service Staff at their brick-and-mortar stores is always well trained to troubleshoot and quickly fix any issues. Product Knowledge is very important, I require my sales counselors to have the most up-to-date knowledge and training in these new and constantly evolving devices. At the cost of about $1,000, each for the cell phones, it's so important that your devices are warrantied. It's also critical that a support staff is 24/7 available for assistance. Whether in person or by telephone I know that I can always get some help, when the phones have issues in the middle of the night. I was very pleased with the service I received at the T-Mobile today I needed some new earbuds. As technology is constantly advancing, I was introduced to the new wireless Beats. They are very interesting and lightweight. I also purchased my usual Plantronics wearable earpiece that I use in my businesses. Thanks so much to the Manager Miguel, for making my visit, an enjoyable learning and Shopping experience. With the Free private parking, I can stop in and impulse shop here at anytime. Thanks for the help again today..see you folks again soon. JIM D.

No stars. Had to do one to get review posted. Would do negative if I could. Wish I had read some…read moreof these reviews before I went here. These people are not only scammers but the rudest, lazy and obnoxious people ever. A team of 2 reps sold me on changing my plan to a promotion for the same amount of money as I was paying and I ended up paying $100 more per month for 3 months. When I went to try and get my old plan back they said they couldn't help me. Call T-mobile support. Which I did and they conducted an investigation and found that they needed to correct this at the store. I went back and was told by the ignorant Manager, Greg, that not only could he not help me but that my husbands NEW phone had a virus and I would need to take it to a tech or get another new phone. What??? My Regional manger is in tomorrow and he will call you. He didn't so i went to the store. He was there hiding in the back and refused to come out and even discuss my issue because he just got back from vacation and had work to catch up on. Who does that! Not even acknowledge the customer or their problem cause he is too busy. I called T-Mobile and they were so sorry that they switch me to another plan paying less than my lesser amount and asked me to always go to a T-Mobile, not a third party retailer. By the way, no virus either. Called T-Mobile and tech support found an app that was downloaded and once removed, everything was fine. The staff is rude, clueless and should not be working for T-Mobile.

I love this T-Mobile, but it does get overcrowded!…read more When I first came, I worked with Jonathan, but he's currently out. He was super helpful! The next time I came, though, I worked with Larry. He helped me order my phone and trade in my old one -- the whole process was such a seamless one! Plus Larry provided such great customer service: he is super knowledgeable and has a great demeanor! You can't choose who you work with, but if you get either of them, you're in good hands! Generally, though, when you get there, if it is crowded, make sure you know who's in front of you! Sometimes the staff doesn't keep track of who comes in when because it is so crowded, so the honesty policy kicks in. This happened to me when I came on a weekday night, and the waiting customers had to make a makeshift line because no employee had taken names down. So honesty policy it was!

Best t mobile ever they help you if your internet connection is not working properly and they will…read moregive you a new one and you can change the password if you want to.and the have good customer service and they are kind of to everyone please leave them a good review they are the best thank you t mobile service.

The staff workers were personable & helpful. The main problem I witnessed here was the behavior…read morefrom the manager, Aaron G, he was very lacking in customer service skills. He stated they r not there to help with technical issues, only there to sell phones. His mannerism was rude, unprofessional, poor language skills. When he addresses customers in that manner, who wants to buy a phone from them??? While I was waiting, I also witnessed another customer who came into make a payment was turned away because they were too busy. He gives a very disgusting impression of T-Mobile company. Need to retrain his Customer Service skills.

I had a wonderful experience with Sadiel the manager of College…read more Pt. Blvd t mobile. I was very pleased with his service. He went out of his way to assist me. I highly recommend him and his agents for their customer service skills. Great job Sadiel keep up the great work. Truly, Silvana Castaneda

Excellent service and advice with very reasonable prices. Ethan is unfazed by issues presented to…read morehim by appreciative clients.

Went in to open a family plan. The traffic in here is pretty busy. The guy is patient and very…read morehelpful. I made a mistake but he was still cool and calm. He is also very informative and knowledgeable. Glad I chose this shop over the other ones. Totally recommend them.

I was trying to buy an h20 sim card with a monthly plan. The owner or employee idk but he is…read morehelpful. he helps me to transfer from my lycamobile sim number to the h20 wireless. Many stores I called and they don't help to transfer the number to another mvno. I recommend him if you want to buy mvno like camomile, H20, etc. And great price if you want to buy 3 or 6 months plans

From the owner: Call us for any China call and International sim and more.read more

Came in here with my Dad, because the current promo today let's me trade in my old S10+ and S20,…read moreeach for $800 value when traded on the Magenta phone plan. And Kevin was so patient and thorough while helping us through 3 phone trade ins. Their system was down, and we hung out here for more than expected but it's nice and peaceful in this store. And not crowded at all, so we were standing... had a table and chairs to relax while waiting.

If I could give zero stars I would. Nobody would help me. I walked in to ask a question about…read moreupgrading and the sales people were uninterested in talking to me. They literally walked away and refused to make eye contact.

Great guy! helped me with my broken canon camera in less than a day, thank you!:) will be coming…read moreback

The technician is very knowledgeable, and friendly, but he charges his service very expensive. He…read morecharged me $ 350 dollars plus taxes for 40 minutes of labor. Then one day after, the speakers, and microphone were disconnected of the computer. I called him again,and he told me his price was again $ 350 plus taxes. So, it is difficult to pay $ 800 dollars for a job that is done in one hour and 5 minutes. I understand inflation is high but there should be some kind of consideration with the customers. In any case yellow pages advertises the charge of $150 per hour, and that does include the commute of the technician to the site. In conclusion I got another technician who came to add the speakers and microphone to my computer in 15 minutes, he charged me $140.00dollars. I do not recommend this busines.