The PC Repair Shack is a diamond in the rough. Nice guys,…read morethey don't talk down to the computer-impaired and their rates are low. They solved my Mac problems and I recommend them.

I took my computer in because it was running slow. Like when I started my laptop and logged onto a…read morewebsite it took nearly 10-15 minutes to pull up the website. Well I assumed my issues would be fixed after taking it to the PC repair shack however, when I got home, I noticed that it was still running slow so I called however I can't seem to get a hold of anyone and no one answers the phone.. Also I noticed that a piece of my laptop was broken on the left-hand corner, which was not broke before I took it in. It's like someone accidentally dropped it and put it back together and did not tell me that it was dropped prior to me picking it up. Eclipse back on, however I have to put a piece of tape to keep it in place so I won't continuously fall.

Sam was great with my computer. It was an old work computer that was sluggish and still had…read moreobsolete connections to my job VPN. He was able to get that all off and remove files that I didn't want anymore that were work product. He was finished with my Surface in less than 36 hours. Highly recommend him.

My power button on a prebuilt PC broke after 7 or so years of use, took my PC apart and realized…read morereplacing it was beyond my capabilities since the prebuilt used different components than what I was familiar with. I have heard horror stories about 2-4 month wait times for places like from Micro Center so I did a few google searches to find a computer repair shop. I found Sam's Computer Solutions and noticed it had over 100+ 5 Star Google reviews so I gave the shop a call and described my issue. He had flexible and fast availability and I was able to schedule an appointment to drop off my PC within two hours of making the call (the Thursday before Memorial Day weekend). The gentleman who greeted me was friendly, reassuring, and professional. He clearly outlined what options I had, what the price points for each option was, if and how each option would or would not change functionality, and asked which option I'd prefer! He made sure I was comfortable with the pricing before moving forward. It sounded good so I left my PC and he assumed me it was in good hands. I got a text the following Monday morning (A holiday no less) saying my PC was ready to be picked up. The repair cost was exactly the lowest price he had quoted. I made an appointment to pick it up later that afternoon. Upon arrival he described everything he did to fix it (installation of new component, where he wound the additional length of wire if I wish to change the placement of the part, and let me know he dusted everything which I appreciate). I just got home and plugged in my PC and the hardware he installed worked perfectly! I am extremely satisfied with how Sam's Computer Solutions handled me every step of the way from initial phone call to pickup. I can confidently say if you are like me and are not the most tech savvy person, need a computer repair and wish to support a local business I cannot recommend you make use of this service enough! :)

I stopped in today with my laptop to get repaired. I worked with James and he was quick to diagnose…read moremy issue and get repaired. I would highly recommend Cumputer Solutions to anyone.

After calling several places that only wanted to deal with companies with more than 10 to 50…read moreemployees, I was referred to CSI. I spoke with James and knew immediately that this was the right place. They addressed my issue, provided a few options, and put together a plan to keep my business moving ahead. They were on time, on schedule, and on budget. I have a solutions for my IT needs and have no need to go anywhere else. Thank you CSI!

Great store. Great customer service. Great prices and products. If you have a problem with…read moresomething you purchased there, they will make it right! If you have a repair need, they'll evaluate it for free first and not do anything until you authorize the repair estimate. They are very nice and knowledgeable. The only reason I gave 4 stars is because I've had to take a laptop back in for battery replacement shortly after buying it there. But they replaced no problem for free, no questions asked. Yep. I'm a fan and you will be too.

The staff was very knowledgeable and got my laptop back to me very quick. I was very pleased with…read moretheir work and the price. I will definitely use this business again.

Wow! I can't say enough about these guys. 777 Computers has two locations: one in Florence for…read moresoftware issues, and one in Erlanger for hardware issues. I use my computer for my business and investing, so I need it. On Monday I tried to upgrade my graphics card so I can use two monitors at the same time. I removed the old graphics card wrong, and broke the motherboard. Because I live in Florence, I took my desktop there and explained my problem. They took a look and decided to take it to the other store immediately. I got a call from the other store Tuesday morning. I need a new motherboard, and he can get it. He gave me a detailed quote and asked me about shipping. Standard shipping would take a week, but expedited shipping would get it here Thursday or Friday, and was $40. I gave him my credit card number over the phone and he ordered the motherboard. That was yesterday. Today he called me at 11 am. The motherboard had been delivered by courier, he had put it in, put in the new graphics card, loaded the driver, and checked everything out. I could pick it up! I got a seven month warranty on the motherboard. I also made a permanent go-to computer repair expert for life. These guys are genuine. They are honest, their cost is great, and they're downright cheerful and patient. Aside from the quick delivery, they demonstrated something rare today - dedication to their customer. The stores are small, so their overhead is low. But don't be fooled. These guys are professionals.

Great service! They helped my every need and provided support long after! Reasonable prices and…read morefriendly staff

Dean contacted me right away and we set up an appointment for the next day. My computer was not…read moreworking. It would not start at all. I thought it might be the battery but realized there was no way I would be able to open the computer to reach the battery. He came over and almost immediately knew the problem was not the computer but the power cord. He showed me which one to order from Amazon (I would have gone for the heavy duty expensive one, but Dean said it was not necessary). I was up and running the very next day. Thank you Dean and Super Techs.

Dean Hill was assigned to me thru Lenovo warranty services for my Thinkpad X1 carbon, a $3200…read morelaptop. He was knowledgeable, patient, and courteous throughout the repair service. He was kind in answering questions and spent time perfecting the laptop into a brand new condition. Highly recommended-

Rikki was our IT specialist who came to our residence. She was friendly, pleasant and very…read moreknowledgeable. She assessed our network and internet connectivity needs and efficiently addressed them and solved them, helping us out tremendously with both our personal and business (for our home office) needs. Short Circuit's pricing was very competitive, in fact lower, than what our internet service provider quoted us, if they had been willing to make a service call, which they weren't during the current pandemic. Nikki was "masked up", and respected our protection needs and our residence. We now look forward to extremely limited, if any, on-going internet issues. Thank you Nikki and Short Circuit. -Susan and Eric S.

Great service. Always a pleasant experience and interaction. Would definitely recommend and use…read moretheir services again!

Midwest is is my go to repair center. They are an honest customer centric company. Highly…read moreencourage you to try Midwest for any computer needs.

Honestly, I couldn't say enough about these guys. Forget the Geek Squad and all those other high…read morepriced repair guys. Midwest Protech is the place to go, hands down. I drive to them from Blue Ash. I have family who drives to them from Batavia. It's well worth the trip! You won't find a better experience for computer repair. They are honest and up front. They won't recommend anything you don't need. They had my laptop for almost 2 weeks cleaning out viruses and other issues. I was worried to death what kind of repair bill I'd have. I couldn't believe the price I paid. I would never consider taking my computers anywhere else. Instead of going on and on gushing, I'll shut up now and hope that you find out for yourself how good these guys are.

AJ and Jeff were so patient with me! Will not go anywhere else! First visit was to get a new…read morephone battery. Second visit was for them to help me order a new/old phone, third visit was for them to set up my new/old phone. Fantastic service! Fantastic people! Grateful.

Well I went in three weeks ago to have my wife's screen repaired on her iPhone 13 and they upsold…read moreme on the battery. Well now the phone has crashed and the only thing I did was take it to uBreakiFix in Florence Ky. Nothing we can do will fix it. Now I'm gonna have to replace her phone. I should have just not replaced the battery now I'm out the 200 bucks and have to replace her phone. Thanks for nothing. I won't be going back and highly suggest saving your money.

Have been back to this store several times for accessories and for repairs to our iPhones. Always…read morefast friendly and reasonable. Most recently had my iPhone camera lens and my daughter's old broken/scratched up screen replaced. 5star experience for us...

Went to go get my charging port on my phone replaced and they tried to sell me a new screen and…read morebattery for 270 dollars then they tried to tell me my phone was restarting every 5 minutes after I said no to buying a phone from them. They gave up trying to fix my phone and gave it back went 30 minutes back home phone didn't restart at all these people are trying to scam me