We have gone one month without AC (including the 100+ degree weekend) because the last company…read morehired by our home warranty was incompetent. The inside of our house has hovered between 85-90 degrees. Three visits and still no working AC with no date in sight. I pushed our home warranty company Thursday night and they transferred the case to Trantel. Scott sent me a text at 9:45 that night and we spoke the next morning. Trantel came out Saturday morning and our AC is now humming along and working great. I am so appreciative of their responsiveness and skill. I will ask for Trantel by name if I need HVAC services again.

I would never use this company unless you like to be scammed. Scott Trantel is a crook and takes…read moreadvantage of customers in anyway possible. He will charge you for a permit for each unit of $250 but then he does not get the permit. This is free money in his pocket. If a permit is not issued and the work was done causes a fire, you insurance company will look at that to not pay the claim. This could cost you thousands of dollars. Don't take my word for it, call the county to see if he got a permit, chances are, he did not. Don't be scammed by this guy, he is not what you think he is.

At first all I needed was my gas line for my new range to be recessed. I initially thought I had…read moresomeone coming out to do the job, but it fell through. I then contacted Billy and he was able to come out and do the changes I needed within 48 hours. Then I needed help relighting the lines to my various appliance (water heater, fireplace, etc.) I am disabled and his assistance was greatly appreciated. I have had multiple chest and lung surgeries due to an auto accident in 2016 which have left me with chronic pain and limited mobility While attempting to relight my water heater, it was clear I needed a new one. It was the original one which was installed in the attic space of my home almost 20 years ago. The tank was living on borrowed time. There was one big snag. The space to get up into the attic was less than 20 inches. The old water heater was about 22 to 24 inches in diameter. So it now sits in a corner of the attic. Most current models are between 20 and 24 inches in diameter. Billy was able to find another tank (we couldn't do tankless) which was 18 inches and could safely fit into the attic. However, it was in Tacoma. I live in Fairview OR. The trip was between 1.5 and 2 hours one way. He took the time to go to Tacoma and get the unit rather than ordering it and having it delivered, which would have meant another 1 to 2 days of taking cold showers. Literally! On the afternoon of the 20th, he arrived around 3 pm with the new unit. His fellow contractor, had already been at the home draining the tank, which took about an hour. The most time consuming part of installing a new water heater. He finished up around 5pm before he had to leave for an emergency water heater repair. Everything was wrapped up and ready to go. An hour later I had hot water again. Thank you for all your hard work and going above and beyond all expectations. I will be using Billy again to install a new AC unit in a few weeks. After my back patio (concrete) has been installed.

We got a new furnace and AC unit installed over the summer. The AC worked fine, but the furnace…read morenever gave us consistent heat. The owner gave my husband a couple of tips to fix it, but it never worked for more than 5 minutes at a time. We tried to get him to come out, but a family emergency pulled him to California for over a month. Understandable. We got someone else to come out and take a look, and they said that the pipe was wrong, but it was gonna cost $500 on top of the service fee to fix it. We finally got the owner of B&M to contact us again, after I left an angry voicemail, and a bad yelp review. He said he would come out on the Monday (of the snowstorm) to fix it. He showed up at 8/9 pm, saying that he had a "no heat" call in Lake Oswego. That did bug me, as we had been without consistent heat for 3 months, and with two small children and the snow, I felt like perhaps that should have been a priority. However, I get that he runs a business and wanted to put paying customers first. When he finally got to our house he took a look and said that there was something wrong with the "pressure switch". Turns out it is a safety switch. If the gases cannot exhaust correctly it shuts everything down. That is what would happen, the gas would kick on and immediately shut off. He blamed the switch and wanted me to give him another $120 for coming out. My husband told him no way in hell will we give him another dime and if you assess it is something else, We'd pay another company to do it. There is a draft tool that most HVAC people would use to make sure the draft out is correct, he did not even use one. In the end my husband took a hack saw to the pipe in the garage and turned on the heater and it worked. That told him there was something wrong with the run. Turns out the HVAC manual is very specific on the amount of 90 degree elbows that can be used and whether or not you use two or three inch pvc. Due to the length of the run, it appears 3 inch was required to resolve the exhaust issue and make the pressure switch happy.

Way to go with Hilltop Refrigeration service . I contacted Markus on Thursday afternoon, since our…read moreheater was just blowing cold air . We had Patrick out within an hour . He needed to get a switch and fixed the issue within a very short period of time . Now our heater works better then ever before . I highly recommend them !!

Our AC went out during the record breaking heat wave (115°). It was so crazy busy, other places…read morewouldn't even call us back and if they did, wait times for an appointment were about 2 weeks out. Chris came out within two days and fixed our AC quickly and for a good price too. I'm seriously so grateful! Definitely recommend and I will 100% use Hilltop again the next time we need service/repairs.

HIGHLY RECOMMEND!!! Our A/C was out on the first hot day of…read moreJuly. I called the company we had used before and they couldn't get us on the schedule for 2.5 weeks. I found Henson Enterprises on YELP, and Erick answered my call shortly after I left a message. He could fit us in his schedule 2 days later~ wonderful!! He even sent a text the next day saying he had an opening that day, but I had a medical appt and I couldn't make it happen. We had good communication over text and then during his visit he went above and beyond to fix our problem. I had to work and couldn't be home, but my 24 year old son was at home. He did a great job going through all possible problems and fixed what was broken. He explained every thing throughly and had suggestions on further treatment of our aging system. I am VERY happy to find our new A/C and furnace service!

Erik showed up on time which is important when I'm pressed for time. He is also very easy to…read moreinteract with, both via messaging and in person. At the onset of his work, he took so much care in procuring things critical for my water heater installation. This includes trips to the stores and without charging me extra. In addition, although unnecessary, he insulated my heater unit exactly just as I wanted and very neatly beyond my expectations. He invested a great deal of time to ensure things are done proper in order to pass inspection. The result of his work is impeccable and has made me one extremely satisfied customer. He has earned my trust, and therefore I will use him again. To Erik: I appreciate your work; thank you!

I have very big kudos for M5 Plumbing. Thank you Pat for…read moresending your very capable, courteous and excellent service man to my Cabin. The AmerGas man and Brad worked side by side to tackle the job at hand : install the new gas range and convert to Propane gas. The job was big and in a space with no heat and no lightsas the electricity in the kitchen was out. I cannot tell you how happy and impressed I am with a job well done. AmeriGAs and M5 Plumbing worked together to service the customer. They say the best compliment you can give a business is refer your friends and family, I shall always call M5 plumbing the best company for your plumbing needs. To Pat I say you have raised a remarkable son, you can be proud of.

M5 is our go-to when plumbing assistance is needed. Pat is professional and friendly. He always…read moreprovides accurate estimates and completes the work quickly and efficiently.

Kit designed and installed the HVAC system when our house was built five years ago. It's efficient,…read morequiet, and reliable. The whole team at Connors Heating and Cooling has been great at answering questions, providing solutions, and performing routine checks and cleaning. The scheduling and communicating has been great too. They send a text message and provide an updated arrival time when the technician is on their way. Everyone is respectful of my house and yard during servicing, even putting on shoe covers when coming inside. I wholeheartedly recommend this company.

Referral from a neighbor for furnace repair. Contacted them Saturday morning. They came out within…read morea couple hours and fixed me right up! Kit was great and informative and we discussed other HVAC improvements we've been wanting to do including a dual zone heating system. I appreciated the fast service on the weekend and now my home is warm again! We will be switching all of our HVAC needs over to Connors, including AC and furnace maintenance!

Vince was awesome- he came to do the initial estimate on my job. I was on a deadline to get it done…read moreand he fit me in right there. He explained what he was doing while he was doing it, which I appreciate, and got the whole thing done quickly. We were hoping to establish a relationship with a local electrician with this project for later and work and he's now the guy.

Excellent professional service at a reasonable price. Electrician came prepared with multiple…read moreoptions for replacing light timer/switch, which was very helpful.

Our newly purchased home had the furnace break after first use. Alex helped us install our first…read morecentral air conditioner + furnace last fall but we didn't begin using the air conditioner until just a few weeks ago, where a noise began to occur on really hot days. Alex came back out to evaluate and fix the issue at no cost. We offered to pay him for his time, but he refused, advising that he backs the quality of work! Alex is a really stand up guy and we highly recommend him for your HVAC needs!

Alex with 777 HVAC was professional, knowledgeable, super friendly and the absolute best to work…read morewhen adding a new ventilation system in our home. We highly, highly recommend Alex at 777 HVAC for all your future HVAC needs.