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    NW Paramedical

    5.0 (1 review)
    Open 8:30 am - 12:30 pm

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    1 year ago

    Helpful 12
    Thanks 5
    Love this 11
    Oh no 0

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    Quest Diagnostics - Marie Curie

    Quest Diagnostics

    (31 reviews)

    I wish I had seen his name so I could thank him here, but the technician/phlebotimist was so nice…read moreand helpful! It was my first time there, walk-ins are ok, but the entire day was booked with appointments. There's a sign that says you might wait up to an hour if you don't have an appointment. He came out and announced to the people waiting that he had started the day with computer issues so he was a little bit behind, but he would fit in walk-ins as soon as he could, which was really helpful because I wasn't sure how long to wait around. Then he came out again and announced my name just to say that I was next. It was really, really nice, and although the place was full of people waiting, I only waited about 20-25 minutes.

    I'm not accustomed to checking reviews before going to the doctor, but maybe I should start after…read morethis experience. My wife visited for a blood test ordered by OHSU and was met with unprofessional behavior. An elderly female phlebotomist repeatedly talked over her, insisting that a printed requisition was required--even after verifying that the faxed order was sent by our physician days ago. Additionally, the billing process was confusing and inflexible. She refused to process our insurance, repeatedly asking if we were paying the lclient." When we clarified that our healthcare provider's insurance covered the test, she still insisted on billing the doctor. This experience left us feeling undervalued and frustrated. I hope this feedback prompts improvements in customer service and billing practices.

    Labcorp

    Labcorp

    (58 reviews)

    Southwest Portland

    Easy, no appointment necessary, for lab work, part of the Providence network…read more After a doctor appointment on the first floor, the doctor requested lab work. I assumed I needed to head up the street to St. Vincent's Medical Center or the East Pavilion, but the doctor said, just go up to the 2nd floor and give them this paperwork. I said, 2nd floor of the Medical Center? No, just take the elevator up one floor. Note, building is in the process of getting painted so there were no signs (4/8/24.) After walking up and down a long hallway with no success, I stopped in a pediatric office and the receptionist told me the lab was in the hallway directly in front of the elevator. Walk across from the elevator, hallway goe off to right, about half way down on the right is LabCorp. The hallways are very sterile with small signage. Once inside, you do a self check in at the kiosk. The machine couldn't read my insurance card, no idea why, so I had to manually type in all the info. This happened to several other people so it definitely warrants being fixed. After that, I took a seat and waited my turn. Some people had set up an appointment so they were in front of me. There is a screen with people's initials so you can see where you are in the queue. My wait was about ten minutes. A little soft background music in the waiting area would enhance the environment. The technician was friendly, efficient, and most important, skilled. Hit the vein first time even though I was a bit dehydrated, and a minute later, done. I have an order for a repeat test for early June, and now that I know this lab exists, I'll stop here. There is a parking lot right out front, easy exit off 26, very convenient.

    Not a trustworthy place. Would not recommend. Its unfortunate to see American Healthcare continue…read moreto decline at such a rapid pace

    NW Paramedical - laboratorytesting - Updated May 2026

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