Generally the staff is competent, friendly and my waits for my appointment are not long. However, the problem is communication with my OHSU clinic. 100% of the time I am told by the staff that I have no order from my doctor. This is because my clinic and their medical organization fax orders to labcorp instead of using an electronic system. This means that labcorp staff need to know the day the order was received and then search through all the faxes received that day. I don't really know when the order was received by them. Last time I had to get my clinic to fax the order again, and had to wait around for that. This time I'm going to bring a paper copy of the order. The communication is broken on the other end as well. My clinic never sees the results since they come via fax to a phone number they don't check, or at least not regularly. So, I download the results from labcorp's site and attach them to a mychart message. I fault primarily labcorp, but also my clinic and their organization, my insurance company (who requires me to use a lab that doesn't communicate well with my medical provider) and myself for not making more noise about this. (I'm trying to remedy that with this review.) read more

Not very nice staff, I arrived at 4:05pm and I was a walk in and they said they stop taking walk ins by 4 and even though I asked nicely to just have me in because it's literally just peeling in a cup they said no! Not to mention the employee drug screening was over $200! Labcorp must be raking it in with how many people show up to do this every day. read more

LOST MY RESULTS: Did a 24 hour urine collection, it was not fun. You have to put it in cup and then pour in a pitcher because you can't add hot pee to cold. Keep it in fridge and do this for 24 hours! They LOST my results. read more

Easy, no appointment necessary, for lab work, part of the Providence network. After a doctor appointment on the first floor, the doctor requested lab work. I assumed I needed to head up the street to St. Vincent's Medical Center or the East Pavilion, but the doctor said, just go up to the 2nd floor and give them this paperwork. I said, 2nd floor of the Medical Center? No, just take the elevator up one floor. Note, building is in the process of getting painted so there were no signs (4/8/24.) After walking up and down a long hallway with no success, I stopped in a pediatric office and the receptionist told me the lab was in the hallway directly in front of the elevator. Walk across from the elevator, hallway goe off to right, about half way down on the right is LabCorp. The hallways are very sterile with small signage. Once inside, you do a self check in at the kiosk. The machine couldn't read my insurance card, no idea why, so I had to manually type in all the info. This happened to several other people so it definitely warrants being fixed. After that, I took a seat and waited my turn. Some people had set up an appointment so they were in front of me. There is a screen with people's initials so you can see where you are in the queue. My wait was about ten minutes. A little soft background music in the waiting area would enhance the environment. The technician was friendly, efficient, and most important, skilled. Hit the vein first time even though I was a bit dehydrated, and a minute later, done. I have an order for a repeat test for early June, and now that I know this lab exists, I'll stop here. There is a parking lot right out front, easy exit off 26, very convenient. read more

Labcorp - Laboratory Testing Near Me - Portland, Oregon

See all

Not a trustworthy place. Would not recommend. Its unfortunate to see American Healthcare continue to decline at such a rapid pace

During a lengthy hospital stay, a number of contracted Labcorp employees seemed improperly trained in care quality with unnecessary roughness and haphazard technique that blew my veins. This wasn't the case when a hospital employee drew my blood. I knew the difference because Labcorp employees wore lab coats displaying the company name. After discharge, I had additional outpatient lab tests. There was no problem with their technique but the turnaround time it took to receive the results took too long, from 3-8 days. The eight day result was to determine the therapeutic level of a medication. By the time they returned the result, I was finished with the medication. The outpatient check-in process was disorganized and lengthy as the phlebotomists were also in charge of the front desk. Perhaps they were short handed that day, but they were continually unsure of who was doing what with the patients. read more

Day 1--- trying to get my blood drawn at LabCorp-St Vincent on Barnes Rd My doctor sent in a fax for blood work. I checked, waited about 20 minutes and then was told they had no orders either electronic or fax. I know my doctor did it as I was on the phone with him when he made the order and sent it in. LabCorp conveniently does not have any paper copies of their faxes anymore so there is nowhere to physically look to see what happens when errors occur. Believe me, this is not the first error in LabCorp's electronic system that I have encountered and one of their own employees admitted she had problems as well. Thinking he made a mistake and sent it to their other Barnes Road location (Wouldn't you think they would add something to the end of the LabCorp name as I did above to distinguish it from the other one which is one block away to avoid errors for those who do not know there are multiple LabCorp's on the same street? There even used to be three of them within a few blocks which is still on the internet to confuse the unknowing.) So, because LabCorp is nearly impossible to reach by phone, which I did try to do, I went to the other nearby location. No orders there either. LabCorp gave me their fax number which they have conveniently made copious numbers of copies to give out probably because they have this same issue happening on an ongoing basis. I had my doctor resend the fax. Day 2 -----trying to get my blood drawn at LabCorp-St Vincent on Barnes Rd My doctor confirmed he resent the fax, and the system said it was received to the same location as yesterday with the number provided by LabCorp. Before leaving the house, I attempted to call to see that they did get the orders but again was unable to get through as they just want you to leave your number so they can return your call at their convenience. So back to the lab, checked in, waited only about 5 minutes today before they told me they had no orders for me again. They had no idea why they didn't receive two faxes and had no help to give me other than to go to my doctor's office to get a paper copy. Isn't the whole idea of a fax or electronic order and the fact that you may not be physically with your doctor at every visit (think Telehealth calls) so they send it electronically? It is really sad that we cannot use technology to save paper ending up in the landfill because a system is so poorly designed or does not work properly for whatever reason. I have spent a total of around two frustrating hours over two days trying to get a simple blood test done and still have nothing to show for it. My doctor has kindly emailed me a paper copy to accomplish this task tomorrow. If any of you has to use this lab be sure to have a backup paper copy because there is no guarantee your electronic one will be in the system. Personally, I think this is a really shoddy way to treat people who already have medical issues and often may not be feeling well. I did call into their main office, and a very nice man is looking into the problem for me. I hope they can fix whatever ails their system, but I am not holding out hope for it. I will always bring the paper copy with me from now on because these electronic orders are not reliable at all. If I had another in network provider to use, I certainly would not be using LabCorp again. read more

I had a blood draw on March 31, 2025 at the facility at Legacy Good Samaritan. In the procedure area, there were multiple items of TRASH on the floor on both sides of the room--discarded gloves and foil packets from the alcohol wipes. Further, they had a blood draw station set up in the doorway to the EMERGENCY EXIT. I should have notified the fire department. The first tech tied the torniquet over my rolled-up sweater, several layers of knit fabric. I corrected her. The second one jabbed me so hard it was as if she didn't care. She chuckled when I said OW! I give two stars only because they called me back withing 10 minutes of my appointment time and at least one tech had been there before the takeover, so they did not completely flush the staff. Results come a day later than when Legacy did their own lab work. read more

Got my blood drawn here and the lady claimed to have been there 4 years. She blew 4 blood vessels. I'm 150 pounds, it shouldn't be rocket science for someone who's done it actively for 4 years to find the vein in my arm. read more

I don't even know where to begin. So I guess I'll start from the beginning. I went to get a bloodwork. They wouldn't let me in unless I had my insurance card and would check in and having the card pictured. Ok, inconvenient but had to come back. Did the check in. I go back to have my labs done and the room is filth. There were pill!! Pills on the floor! And trash like a syringe or cap can't remember. Then couple weeks later a bill for $900 comes in the mail. I call them to see what that was about as my insurance usually covers it all. They said insurance wasn't billed! WASNT BILLED!!!! WT... The customer service rep says they don't have my insurance on file... excuse me? I had to come back with my insurance so you can take a pic of it for your file and you don't have my insurance on your file? I'm sorry what? To sum it up this was a scary very stressful situation and I dont know if there are no other places to get blood taken now but I'm not going back.​ read more

This my second time trying to do a routine lab. Today my appointment was cancelled 45 minutes prior, becuase the facility is closed (at the hospital). For some reason they didn't know the facility was going to be closed yesterday. Looking at the reviews maybe it's easy elsewhere but it's a goat rodeo in Hood River. When a company is so banged up it makes me wonder if its across the board. The last time I was there the Med Tech did a great job. Now I wonder if they have the managment support allowing them to do a good job. read more

I must admit, I was a little anxious about going there due to the poor reviews. I was there a little early and spent 30 seconds in the waiting room and was ushered into a room where Naheelah got me situated and hit the vein the very first time. My veins have a tendency to roll, making it difficult to draw blood sometimes. She was amazing. The staff was so friendly and I don't think I was there 5 minutes, start to finish. I would highly recommend the Barnes Road location. Btw, request Naheelah. She's the best! read more

Clackamas labcorp is close to me and convenient. The staff is professional and friendly. However, to actually receive timely results from blood draws is bad and getting worse. My most recent blood draw was 19 days ago. I have not received results yet. I have draws done every month. It has been slow before, but it is getting worst. Support requests are ignored... My doctors at UW now asked me to find a more reliable- a more responsive lab. Lung transplant patients require monitoring-it's critical. But Labcorp is somewhat of a monopoly near here and they certainly remind me why monopolies are bad for customers!! read more

Jenna is my favorite phlebotomist of all time. Went in for a blood draw, stayed for the smile. It only took one try to hit the vein and I didn't even feel the needle. She drew three tubes and distracted me with fun conversation. Thank you! read more

Super easy to get a pre-employment drug test done. There were no appointments available in the time I had to complete the testing so I did a walk in on a Monday morning about 9 am. There were 2 people in the waiting area and it took less than 10 minutes to get it done. Everyone was friendly, easy peasy. WAY better than Quest Diagnostics read more

What. a. NIGHTMARE. I have Providence docs and insurance so I have to use them. The check-in kiosk is often down and there is no sign or staff to direct patients to clipboard sign in sheet. I arrived at 8:00 for 8:15 appointment. I wasn't seen until 8:45. Why bother with phone app if it never works? The staff hate working there. I asked why they tolerate it. Most are just getting experience until they can move on. To sum it up it's really hard to tell who Labcorp hates more, their clients or their staff. I guess as long as you're raking in the cash it doesn't matter how you treat people. read more

Another zero star review based on three visits to Labcorp and one after missing test results. First phlebotomist at St. Vincent Portland was wearing jeans and a tee shirt. Second visit they lost the order that my M.D. sent the night before. Now, they can't get the results to my M. D. still, after nine days. It was allegedly faxed yesterday, but it was never received, and it does not show up in my patient portal. Wait times on hold are long, and their internal systems obviously are not ready for prime time. Another private equity raid? Probably. read more

I made an appointment for 8:30 AM and fasted for over 12 hours in anticipation of lab work. I arrived and checked in at kiosk before 8:30 AM. At about 8:35, I asked a technician whether they had a record of my appointment and would be honoring that time. I was told it would be another 5-10 minutes. I gave up and headed to work about 15 minutes later. I called LabCorp to report the issue and re-schedule, using the same phone number I'd used earlier in the week (which I'd been given by my doctor's office) and was now told this was the wrong number and he couldn't help me. I finally received a text message indicating they were ready for me at 9:50 AM, which is nearly 1.5 hours past my appointment time. However, based on other Yelp reviews, 1.5 hours seems actually like quick service for them. I lost an hour of time at work and will not be getting needed pregnancy-related lab work. read more

Labcorp - Laboratory Testing Near Me - Portland, Oregon

See all

Had a lab draw today. We waited 3 hours, diabetics were complaining of blood sugar drops due to the wait which for some was beyond our 3 hour wait. One woman had her husband drop her off, he went to OHSU for his lab draws and came back with a 2 hour wait afterwards. The worst part was the young woman who drew my blood. She wore no gloves, sprayed blood all over me and had her mask down around her chin. The lab area had garbage in corners and the staff was openly complaining about the people waiting. This was one of the worst experiences I have had with lab draws. I used to think Providence, St. Vincent Medical Center was a good hospital. Not so sure of it now. read more

Labcore took over lab services for Providence Health and since they are the lab, everything has gone down hill. Getting lab orders to them are no longer automatic, wait times are horid and there is no such thing as coustomer service. It is so bad we are looking to leave the Providence Health to another provider that doesn't use Labcore. As a side note, it's apparent that they really don't consider the patients' opinions and fail to respond to these reviews. read more

I rarely, if ever leave reviews. This is really just a warning if you value your time. Their website AND phone line clearly state that walk-ins are welcome. I went there today to complete a pre-employment drug screening and was turned away. Apparently they have to be completed by appointment. Which mind you, aren't available for nearly two weeks. Not only here but ALL of the LabCorp locations in the area. So now my window to get tested has closed and I'm having to scramble to get an extension with my new employer and find somewhere else to go that's open on the weekend. Thanks LabCorp! Fantastic job at creating an unnecessary inconvenience. read more

I was absolutely appalled by the person that came to our home. First she could nit park in the right space, and acted ignorant and refused to move. She came to draw blood for highly contagious diseases that the hospital possibly exposed us to. She wore gloves and other then that there was less then a lack of concern for any sanitation. She set her bag on my bed. So I put a chuck under it. She told me to leave her bag alone and moved it off the chuck onto my blanket. She pulled out the vials and needle tape and gauze and put them on my pillow. I grabbed another chuck and offered it to her. She said she had one. But did not use it. When she drew my sons blood I put a chuck under his arm she shaved it out of her way. I laid another chuck out for her. She laid the bloody gauze on his cloth lazyboy. She did not do a very good job. I had never seen anything like it. She only partially filled all three vials. Then she had to repose him in the other arm. And added more blood to all three vials. Again with the chuck. Then when she tried to set the bloody gauze down I slipped a chuck under and she turned and set it on my cloth chair along with the vials. Then she took her dirty gloves off and shoved them in her bag. I have called repeatedly and went on line to contact the company about what happened I have not heard from them it has been almost a week now. I think I will file a complaint with the medical board. read more

Providence let an outside company come in to do their labs. So when you have to get labs you have no choice but labcorp. You enter to machines for checking in rather than the humans sitting at the window. I sat for 30min before the human called me to the window to ask the same questions I filled in on the machine. 30min after guy at desk and I'm still not called back. And hour for blood work and I haven't even been called back yet. They need a better system read more

Partnering with Labcorp was the worst decision Providence could possibly make. It's second time in a row when I come for an appointment, and they don't have my lab orders. Horrible miscommunication. At least their system could've checked whether they have orders when one makes an appointment. read more

This is an example of the downgrading of health services for profit. When it was a Providence lab it was much more patient focused with shorter wait times and better management. Now it is like a socialized medical clinic in Canada with lines out the door and very long wait time in a crowded, poorly equipped waiting room. Not enough chairs and no person at a front desk to ask questions. Just a computer terminal to check yourself in on. Pathetic. Mother Joseph, the founder of Providence Hospitals would be ashamed to see what has happened to the service delivery that she and the Sisters spirited into the Providence Health System. read more

Me and every doctor I have talk to are more than displeased with inability to do their job. Daughter went for a stool sample and they lost it went back 6 days later waited for 2 hours to be told their out of stool test kits. Can't get a results to find out the health problem. If you go as a walk in it will take 1 1/2 - 3 hours. read more

My appointment was for 4:30 pm. They sent me an email notifying me that if I was 15 minutes late, I would be treated as a walk-in patient. What they didn't tell me was that they closed at 4:30 pm, so when I got there, the doors were locked and no one would answer. I drove an hour and 45 minutes round-trip to get there in rush-hour traffic. Who does business that way?! read more

They suck. They never get my bill right and I always need call to get it corrected, and they refuse to send a 0 balance statement. Third time I will get one. My doctor even complains about them , since my hospital changed their lab to them. Last phlebotomist left me bruised for a week. read more

The wait times are interminable. Two of the three kiosks had sticky notes saying "out of order" and no one behind the desk knew anything. The line was 8+ people long and woman broke down crying because she'd been there 2+ hours. This is not health "care", this is impersonal and awful. Thanks for prioritizing profits over patients. read more

Worst decision providence seaside could have made! Does not "ease my way" whatsoever. My results did not go into mychart and were never sent to my provider 2 weeks later still waiting for results. Get lost in phone tree. Customer service for labcorps was not helpful at all. Why outsource to a system that doesn't even speak to our Providence system! This makes no sense. Checking in for lab is ridiculous they want drivers license all insurance info typed into a tablet every time. This process is way more time consuming and not user friendly. Worst decision . Does not follow hospital motto of " know me, care for me and ease my way"!!!​ read more

Came here to give my fingerprints for a background check. Not hard to find really, up on the second floor. As I walked in, there was no one at the reception desk. There was a sign in sheet which I used, then took a seat. The waiting room was kinda blah. About 7 others waiting their turn. The place needs music. Very awkward silence. As I waited, I was surprised to be called up first. Perhaps because I had an appointment. I didn't see any others check off they had an appointment on the sign in sheet. The person that took my finger prints was very nice and also funny. Made the experience fun. Yeah, I know that sounds weird. They were all digital prints which went very quickly. Very positive experience. Didn't care for the waiting room or lack of music or I may have given 5 stars. Tip: make an appointment. read more

I came here this morning for a routine lab. I was on time and checked in. I sat for 40 minutes after checking in and questioned the staff when I saw that people who were checking in after me had been called before me. She told me I don't have an appointment in their system. I showed her my paperwork which showed I did have an appointment at that location and at the time 10:30 am. She then said she would have to fit me in because she was the only person there. I feel bad for her but I still find this unacceptable service. She knew I checked in and acknowledged that. Why she didn't bother to address me if she knew I didn't have an appointment is what upsets me and then to tell me I don't know how long I'd have to wait makes it worse. This company needs to staff adequately or close if you don't have enough staff then this staff member needs to realize no matter how bad the situation is she needs to reach higher to be of service. read more

ZERO STARS! I have major feedback on the staff at this office. I brought my eleven year old son in for annual blood work today and it was a HORRIBLE visit. After the third tube he turned white/pale, blacked out and stopped breathing. The staff did not get the oxygen tank, the smell tube and or even lay him on the floor with his knees over head. They did NOTHING, it was horrible! I worked in healthcare for ten plus years of my life; this should have been protocol. In addition, i wanted to spike his blood sugar levels quickly..... They said that they had nothing and that i should have brought something myself....? Do these people not experience something like this all day...? This was very scary and would never recommend this place or business to anyone. Please share this feedback and PLEASE train the staff with emergency protocol. Please contact me with what is being done with my experience and please share if this has been reported before. Take care and hope to talk soon. read more

They will not allow young children to tag along with you. That policy was not obviously stated which caused me a big inconvenience. They were real jerks about it too! read more

Both Techs were helpful and friendly. I drove all the way from Seaside and they made my experience easy and smooth. I appreciated them going above and beyond. There was a not so happy patient waiting ahead of me and they didn't lose their cool and being in a similar field for work i understand you can't please everyone. They kept their cool and stayed professional and still helpful. Thank you both you saved the day thank you!!!! read more

Never got my refund. Not going to bother with the amount I paid. I recommend all lab work to be done via Quest Diagnostics if you have the option. I've had lab work done at the Quest Diagnostics inside the Safeway on Cornell/Murray, and had no issues with any follow up bills read more

Anytime lab work, specifically blood draws, don't involve me being stabbed more than once I'm giving the tech ACES for a grade. I pulled INTO the parking space at 4:27 today. I got BACK into the car at 4:42. That's 15 minutes, including me getting halfway in, and walking back to the car because I'd forgotten my lab order. Then I had to walk to the office on the second floor. And once I got in, Nahleen (I'm not sure if I spelled this correctly or not,) took my order and had to input it and I had to give payment as well. So it took maybe 5-7 minutes for her to get my blood. Now let me be SPECIFIC about this. I have "hidden veins" and I've also been told that my veins "roll," I have no idea what any of that means BUT I usually leave after a blood draw with 4-6 stab wounds and not always a successful draw. I always ask the tech to do my hand first because it ends up there anyway but this time Nahleen got it the first try, in my hand, with NO issue. She was nice, it was easy and it was well worth the $11 copay. Thank you so much for making this a non-traumatizing experience and for it being SO fast!!!!! read more

Went in for a blood draw and the experience went really well. Female staff member was quick, professional, and pleasant at the same time. They've definitely improved if the prior reviews are anything to go by. I sincerely feared for my health coming here, but I found nothing really fearful about the experience other than the needles of course. Wait time: None Service: 5/5 read more

Do not recommend, terrible and unfriendly service. 1 star because I can't do 0. I should've known from the voicemail I received that it was going to be a waste of time and poor practice. My company scheduled me for an antibody test and the next available appointment was at 4:30pm, as listed available on their site. Which, come to find out, is when they close. Thus, the agitated voicemail I received this morning - checking that I wanted 4:30pm. I tried to call them back to verify and neither the Spanish nor English menu could get me back to the rude receptionist. Once I arrived, I checked in via the express option and was asked for a paper copy of my order slip. When I mentioned it was my first time going in, and needed help with the terminology, I was rudely interrupted and dismissed (as if I should've known better). Between masks and language barriers, I was utterly taken a back by the appalling and discouraging tone from the staff. I get that it's the end of everyone's day but it's unacceptable to put that on clients and customers. The email I received from LabCorp permitted mobile forms, and arriving from work, this made sense to me. However, they did not accept my mobile order slip (despite the email disclaimer) and declined printing it via email. At this point, the receptionist could've provided sympathy and better assistance (before 4:30), instead of going to the back and laughing or gossiping with the practitioner. In between feeling uncomfortable by their demeanor, I tried downloading a fax app but there was limited to no wifi or cellular service. From here, they both became extremely rude and unhelpful right at 4:30pm, while I was still trying to fax it to them. Then, they repeatedly said they were going call their supervisor, as if to scare me off. Regardless of having arrived early and staying until 4:40, I sat in the waiting area patiently while trying to find a way to fax them the order slip - since they claim to not have emails nor accept mobile devices as proof. All my information was readily available but they started to close up, despite having a 4:30pm appointment confirmed. I could easily put their names in this review and share their recorded attitudes and terrible customer service; it's the principle of their business to better train staff, to ensure quality services and experiences, no matter the time or day. I am absolutely disgusted and disappointed in these two, as I'm sure not all of the LabCorp staff are this unprofessional. read more

Labcorp - Confirmation page - Laboratory Testing Near Me - Portland, Oregon

Best visit ever. Naheela, the lab tech, was so friendly, efficient and a great stick. I so appreciate her putting my daughter at ease during a stressful process. There is a "Where's Waldo" poster in the lab room that my daughter looked at and was a nice distraction while getting her blood drawn. Highly recommend. My daughter also did not have an appointment and it was not a problem. Walk-ins are welcome. read more