Generally the staff is competent, friendly and my waits for my appointment are not long. However,…read morethe problem is communication with my OHSU clinic. 100% of the time I am told by the staff that I have no order from my doctor. This is because my clinic and their medical organization fax orders to labcorp instead of using an electronic system. This means that labcorp staff need to know the day the order was received and then search through all the faxes received that day. I don't really know when the order was received by them. Last time I had to get my clinic to fax the order again, and had to wait around for that. This time I'm going to bring a paper copy of the order. The communication is broken on the other end as well. My clinic never sees the results since they come via fax to a phone number they don't check, or at least not regularly. So, I download the results from labcorp's site and attach them to a mychart message. I fault primarily labcorp, but also my clinic and their organization, my insurance company (who requires me to use a lab that doesn't communicate well with my medical provider) and myself for not making more noise about this. (I'm trying to remedy that with this review.)

Not very nice staff, I arrived at 4:05pm and I was a walk in and they said they stop taking walk…read moreins by 4 and even though I asked nicely to just have me in because it's literally just peeling in a cup they said no! Not to mention the employee drug screening was over $200! Labcorp must be raking it in with how many people show up to do this every day.

Wow, I honestly can't believe how quickly I was in and out. The other reviews almost scared me off,…read moreand I'm so glad I chose this location anyways! Writing this in the parking lot now at 10:10, I walked in at 9:55 AM on a Friday, fully expecting to wait a few hours. The kiosk was easy to check in with, and I was offered a spot at 10AM with the option to wait in the lobby or go walk around until they were ready. I brought the book I've been meaning to read and didn't even get half a page in before they called me back. The gal working with me was super kind and friendly, and I actually felt super relaxed despite my medical anxiety. She answered all of my questions and got me in and out in minutes. I never leave reviews for anything, so I mean it when I say take the negative reviews with a grain of salt. All of the employees were very quick and kind, and it sounded like they worked well as a team to get people in and out. I wish I caught the gal's name, but if we talked about the tulip festival- thank you for providing exceptional customer service and care! You rock!

Obscene wait time with scheduled appointment…read more My husband scheduled his blood draw appointment for Saturday at 10. We arrive here promptly and find out people have been waiting since 8:30am! There is an 85 minute wait. No, thank you! Can you imagine all of these people, including my husband, had to fast for 12 hours and now have to increase their fasting time due to the lack of staff today?! How hard is it to draw people's blood?! My husband is rescheduling his appointment, but wow, I hope this is not normal. This shouldn't happen.

Here I am, a year later for my annual lab visit for blood work. It was a breeze.... about 4…read moreminutes in the waiting room, about 8 minutes for the cool lab tech to stick me! The LabCorp people were very nice and helpful, and expert. I think it's really excellent that I can walk a few minutes to a lab that is right in my neighborhood! It's also cool that it's so easy to schedule my appointment online. Thank You LabCorp...

By far the worst testing experience of my life. I've been to other Labcorp locations that ran…read moresignificantly smoother than this nightmare of a facility. Have a question? Too bad! Not a single worker at the front desk the entire time I spent in the waiting room (which was HOURS). Instead, there is a single kiosk that is supposed to do the jobs of their workers (or worker? I doubt there's more than one given the pace they move at). I tried calling before going in, as the website instructed me too, but no answer nor callback. Please go anywhere else than here, unless you plan on wasting your day away in the waiting room. Overall horrendous care. And Labcorp, do not apologize and respond with any "we will look into this to make your experience better" nonsense. That's been said already, yet here we are, still experiencing awful care at your hand. If you truly cared about your customers, you would have listened to the dozens of others complaining before me and actually have done something about it. I know I should have listened and stayed away.

This has to be the most unprofessional medical facility I have ever been to. When I walked in the…read moreguy at the desk was watching TV on his phone and could hardly be bothered to check me in. His response was the same to everyone who checked in after me. The lady who helped me with my TSA Precheck was on her phone the whole time she was with me. One had on her phone, one clicking on the machine. I would recommend going literally anywhere else but here if you can help it.

This lab was so fast! They were helpful with getting me in quickly and emailed results as soon as…read morethey got them. Highly recommend

For 20 years whenever I need bloodwork, this is where I come. Co-located with Providence Medical…read moreGroup, which is where my Primary resides, it is super convenient to walk across the hallway to get bloodwork done. My doctor initiates the order and it's there when I arrive. Everyone working here is friendly, professional, caring and most important, take vials of blood without causing pain or needing multiple pokes! So important. After visiting so many times, I realized I never wrote a review. I want to give a shout out and thanks to everyone who works here. Thanks for the service you provide and the care in how you deliver it. Appreciate the sense of humor, too! Thanks!

Had a last minute request for asbestos testing for some work we were having done for our house…read more Frantic, I found and called Atlas. The woman on the phone explained what was needed and gave me recommendations on what to make sure was included and how to provide the samples. Dropping them off was a snap and my results arrived by email later in the day. I was a little worried about whether my samples would make it that day since there were a lot in the queue. A work invoice was sent by email after the results and was a quick and easy way to pay (through Quickbooks). There are several different turnaround windows you can opt for, the quickest is naturally the most expensive (~47$ at this writing). Same day samples have to be received by 2pm that day for processing.

I needed some flooring tested for asbestos and found Atlas Labs on the DEQ website. I called and…read moretheir price was very reasonable, so I took in my samples this morning. This afternoon I received the results via email. The service and turnaround time exceeded my expectations. Well done, Atlas!

I've had nothing but a positive experience when visiting prism! Front desk staff is kind and…read moreinclusive. I feel like I'm really being heard by the medical staff which is so important to me and hasn't been the case with my previous health care provider of many years. They have a pharmacy onsite which is beyond helpful.

Truly awful medical care. The nurses--to whom you'll inevitably be routed and they gatekeep like…read morecrazy to keep you away from their actual providers--are borderline incompetent. The internal workings of seeing a provider, seeing a specialist, communicating with your provider and not some random person in their system, getting tests ordered ... it's all a massive mess. You never know whom you're getting care from and if it will be in any way decent. There's no way to meaningfully ask your provider for help. And everything--any task at all from the most profoundly medical to the most simply administrative--takes an obscene amount of time, that would be comical in a dark nihilist way if it wasn't your health on the line. Go anywhere else for your medical care. ANYWHERE.

Their mobile service came to my home and drew 17 vials of blood. I am very hard to get blood from…read more Linda was very experienced, quick and efficient. No one has ever been able to get that much blood out of me. I've had a LOT of blood draws and I was very impressed. Very happy. Will be using them again.

I am trying to arrange a mobile blood draw for my seriously ill 98yo father, Venacare wouldn't…read moreschedule the blood draw for 3 days due to waiting to determine if my father's medicare was in network. Some of their employees were very helpful and seemed to be trying. The person who answers their phones is not one of them, and she complained about me to the owners when I expressed my frustration that we had been waiting for three days for the insurance to be vetted, and she gave no indication she was willing to help with the process at all. They fired us as clients due to that person feeling I was rude. I'd stay away. BTW, I'm a practicing physician, and VenaCare had been recommended by a mobile Urgent Care PA who had come out to see my father.

Five stars for Sarah!!!! Scheduling had scheduled an…read moreappointment for my 16 month old son only to get there and they couldn't draw blood because he was too young. Sarah took initiative and helped us out. She pulled me back and took care of making an appointment a Emmanuel for my son. I was already stressed out so the fact that she took her own time to drop everything and tell the front desk to print things out and call to schedule an appointment was great of her to do. She even printed out directions and highlighted things for me. When I first went in the front desk just said that they don't draw from children so little but when Sarah stepped in she took over and took care of everything for us. Great customer service! Thank you, Sarah. For going above and beyond especially during a crazy time.

Went to do a drug screening for an employer and the results came back with abnormally high levels…read morefor THC when I am not a drug user whatsoever!! Dr. Go called me to tell me my results and treated me like an addict, interrogated me and made me feel so disrespected. I did a drug test that same day and it came out negative!! I also went and did another drug screening at LabCorp the very next day and everything came out negative!!! I do not recommend this site but if you MUST, make sure they place a patient label on the sample and have you sign the sample label!! They did not do this for me and I have reason to believe it was a faulty exam or a mix up on the lab's end!!!

This place is a disaster! Even with a scheduled appointment, be prepared to wait an hour. What is…read morethe point of setting up a timed appointment if you are made to wait so long? I've been to several other LabCorp locations and have had excellent experiences, the appointment times were respected, and they provided friendly service. Decided to try this location, inside Legacy Emanuel, since it's closest to my house, important when doing fasting labs. And near my gym so I could combine the two trips. Arrived 15 minutes prior, as instructed, and checked in using the QR code on my appointment confirmation text. Done. This was the only smooth part of the process. Took my seat and waited and waited. Helped several older people check in who didn't have a QR code, and the system requires so much info, and these folks just couldn't figure it out or stand there long enough to keep typing in all the required info. No one who works there offered to help, so this is how I passed the time. After 30 minutes I walked into larger waiting room to see where my name was on the scrolling board of waiting patients. My name wasn't even there! I found a worker to help me, she confirmed I had checked in, and told me to wait. Again. Finally I was told to go to the hallway of lab rooms and pick one and wait. Since room #1 was occupied and a technician was drawing blood, I chose #2 after seeing that 3 and 4 were empty. One would assume that I was next. Wrong. I waited and waited, got up a few times to check out the other rooms, was told to go back to my room and someone would be with me. I waited and waited while those who entered this area were seated, assisted, and left. It was maddening. Especially hearing one tech in particular chatting away as if he was at a cocktail party. Do your job! Our time is important, too. Finally a tech came to my room, made some small talk of which I wasn't interested in, but since she is the one with the needle and drawing blood, I smiled politely and answered her questions. Finally left, well past the hour mark, and went right to my car and my thermos of coffee waiting for me. Will never, ever choose this location again.

Total disaster. Came here straight from my drs office downstairs. Almost 2 hour wait at this…read morepoint. Under staffed for a facility inside a medical facility. 8 people waiting. Several gave up. Then he literally fished the needle around in my arm to find a spot. Will find somewhere else next time. Horrible care. If I could do no stars I would.