I had a women's health check up to address some issues I've been having with my IUD, and she sent…read moreme over to this ZoomCare to get a pelvic ultrasound done. They were able to schedule me same day, and the experience was very professional and empathetic. Getting a pelvic ultrasound is not the funnest thing, but the staff and ultrasound tech who worked with me was fantastic and kind, walking me through each step of the way and ensuring I was comfortable the entire time. The ambiance of music and light show of the ceiling was a great touch to make the experience less intense. I appreciate the care I received and would recommend this clinic and ultrasound experience to other patients!

My son broke his arm at 2:45 pm. He got an appt at 3:30pm, had X-rays, and a splint all by 4:00…read more And they were so kind and gentle. I cannot recommend them enough.

The phlebotomists are all friendly & efficient. Plus, many/most language is done in-house (a couple…read morefloors up, literally) so oftentimes you get your results before you get back to your house! OHSU is a world-class system overall, and this is an example.

Super fast! Easy checkin. line moves quickly. This was my first time visiting the HHSU Outpatient…read moreLab on the Waterfront and this may become my go-to lab even though my primary doctor is with Providence. The process as so efficient, even for a walk in. You check in, sit in the waiting area, and within five minutes, they called my name. The room for blood withdrawal is huge with at least 50 phlebotomists, each at their own semi private station. Basically partitioned cubes. Blood was withdrawn quickly and painlessly, and I was on my way. What was most impressive, is by the time I walked two blocks away, I received notification that a few results were already available. Wow! Conveniently located on the east corridor of building 2 down at the waterfront, you can park in the lot and they validate your ticket.

Several times over the past few years, I've needed care quickly and could not wait weeks to get in…read moreto see my primary. Every time I visited this facility, I was greeted promptly, spoken to with kindness and compassion, and received a thorough evaluation and care. You schedule appointments online which allows you to pick the time that works for you, and ensures no or little waiting, the doctors and physician assistants are very efficient and helpful. There is parking right out front on the street using Parking Kitty.

I made an appointment to find out why my rib is hurting so much and to rule out any sort of…read morefracture. The appointment started on time, and I was asked a few questions and then shown to the x-ray room. Afterwards, I sat and waited for quite a long time. The PA finally came in and explained that the computers were down. He told me that I didn't have a fracture and mumbled something about what it could be from behind his mask. I asked for clarification, and he repeated it, with no explanation or further information. He asked whether I wanted to fill the prescription there or go to my pharmacy. I said that I'd rather just get it there, and he disappeared for quite a while again. When he came back, he told me that I couldn't get the prescription there because of the downed systems, so he gave me a paper prescription, which I took to my pharmacy. The next morning, I went to pick up the prescription, only to find out that the ZoomCare PA had filled out the prescription incorrectly, so the prescription couldn't be filled. I called ZoomCare and was told that they'd try to reach the PA so he could resubmit. I asked for a call back for an update. No return call. Six hours later, I called again. Same thing. Two hours after that, same thing. Never a return call. It took more than 48 hours to even get my visit report so I could figure out what the guy had been saying behind his mask. I still have yet to get a return call and have not received my prescription from my pharmacy, presumably because nobody has resubmitted it. This is 4 days after my appointment. I won't be returning to any ZoomCare location.

for 35 years this provder and staff have always treated me fantastic.. from dr mick... dr buhl…read more.. doctor alberts ...their staff has been what i was hoping for.. hence im there this many years. they have treated some really serious medical issues for me and i am pleased with the standard they did so. money..???yes they do also run a business..and the business office runs it tight.. but so..? insurance.. billing... its all good... thank you nw primary care!!!

Like Honey, like most of the office staff. Hate their Phreesia system. It's possibly one step up…read morefrom smoke signals. The good: plenty of medical professionals to choose from, the lab is there, and there's on site physical therapy, with a great team. The bad: Wait times, even with their new 15 minutes before appt check in, can still take a while, and there's no reception in the office so you need their wifi. The ugly: Phreesia. If I didn't love seeing Honey and Ashely in the PT office, I would go elsehwere. Their medical scheduling software, portal, reminder system, all that is hands down the most useless thing in existence. Despite having two folks look at it, I get a call, an email, and a text message, one right after the other, to check in for my appointment. Two people have tried twice to get it to only do 1 of those 3, but it won't take. You can't schedule online. If you try, you'll be there for an hour, checking day by day by day for an appointment that doesn't exist, according to the system. If you call in, they'll find you the first available, and often Phreesia will tell you it's not. And that's with your preferred provider. The patient portal is slow and clunky, takes forever to load, won't let you change things, and half the time, if you reply to a message, it doesn't go through. It errors out, then you're supposed to screen shot it, make a NEW message, attach the image, and send it to the person you were simply trying to reply to. That way they can send it to IT and get it fixed. I get it happens to not everyone, but that seems like a lot of work around. And lastly, the check in process online is fairly smooth, it's more bad than ugly, except thaT Phreesia wants to gather information for more streamlined suggestions for healthcare. I.E. They want to collect your info and sell it. If you say yes, the little window goes away for a year. If you say no, it comes up every time you check in. I left a message with IT to see if they can fix it, but I'm not hopeful.

I love working with NHC. They are so kind to my clients and are able to get care and medication…read morethat is needed.

This is a naturopath office. They were assigned to me through OHP and had no idea they were a…read morenaturopathic clinic. Trying to get any kind of medicine is basically impossible. I asked for basic and thyroid blood work to be done because it's been 6 years since my last set of labs were done, and my doctor refused without an examination. I asked to be referred for behavioral health services and I was told medication would do little to help me until I dealt with my underlying trauma, anxiety and depression, and that medication rarely helps adults. Do yourself a favor and don't bother coming here unless you want to be healed with crystals and sage. Woo-woo crunchy yuppie types will receive help here, while the rest of us who believe in western medicine will receive none and be discouraged from seeking and receiving proven medical intervention.

It's on the fourth floor. It has clear signage once you get out of the elevator, easy to find…read more The space is clean and tidy. Not crowded, not noisy. The staff were very nice and helpful. Human help to quickly check in, no need to deal with confusing technologies - a big plus even for a tech person. The wait time is quite reasonable for a walk-in that I did for X-ray. Like 10minutes total. The technician was nice and helpful as well. Easy to follow her instructions. Quick and easy process that took about 5-10minutes in the X-ray room.

Impossible to schedule with them. I have called them multiple times and waited for an hour each…read moretime on hold in an attempt to get through to a scheduler. They don't offer the ability to call you back, nor to schedule online, so you must wait on hold to get an appointment. Just an awful customer experience. I never was able to get through to them.