Super sketchy location. As I was walking to my appointment, I observed a houseless person using…read moredrugs very close to the building., and there were several more tents nearby. Once I got inside, the receptionists seemed rather lackadaisical and uninviting. While I was filling out my paperwork, a man came in and started apologizing rather loudly for his girlfriend's rude behavior a couple days earlier, which was also off putting. Once it was time for my MRI, I changed, then went into the MRI room. The person giving my MRI offered me headphones to listen to music of my choice, which was nice, because MRI machines are quite noisy. About a week later, I received very thorough results and notes from the doctor. Hopefully, I will not need a MRI again anytime soon, but if I do, I will choose another location.

UPDATE: OHSU said the first report is totally inaccurate. I filed a claim with my insurance and…read moreapparently Dr. Siker told them that I posted "very unkind comments" about his clinic. I feel that I stuck with the facts but you'll have to decide for yourself. All Siker had to do was take a look at the imaging and the first report compared to the second instead of ignoring me for three weeks until I escalated this and he finally responded. I'm still so disappointed in all of this.

I had a dexa scan here. It took awhile to get the appointment since they must be quite busy…read more Luckily I wasn't in a huge rush. I checked in about 10 minutes before my appointment time. I was taken back before my appointment and in and out under 15 minutes. My tech was fast and super friendly. I live around the area so I was able to walk there. If you do park, they will validate parking. Overall it was a good visit for me

My best advice for all things OHSU is to get scheduled with Immediate Care if you can help it and…read moreyou are in any pain. They do same day appointments ONLY, so call them as soon as they open. You will find as early as 8:05 am, they will already be booked out to two or three, they are *that busy*. It isnt their fault they are overworked and understaffed, so please try to exercise kindness when you interact with these providers and their assistants. Chances are, if youre stuck waiting to see your PCP, the IC clinic can at least get you started on a referral. They are also awesome at reaching out on MyChart extremely quickly if your issue isnt something they have the facilities to work with, for example there isnt an ultrasound in the Immediate Care clinic so you won't have any luck scheduling for that with them. They are happy to redirect you where you need to go. If you have a negative experience with an operator i PROMISE the clinic wants to know about it, especially if you believe you were being treated unfairly due to being on medicaid or medicare given their strict nondiscrimination policy. But of course my experience is bound to not be universal. There have definitely been times with OHSU generally that i have been frustrated and felt unheard, but the crucial, massively important piece is that *i contacted them about it directly and they made it right!!!* every time! Ive never had a reason to leave a bad review after asking them for help fixing a problem i had. Most of the time miscommunication on their part and/or my own difficulty interpreting tone was to blame, but even when there was a more serious issue, i felt totally safe contacting OHSU to correct it. The one time i felt too insecure to talk to OHSU about it directly, i went through OHP and they completely took care of it on my behalf. They want to help and they want to be aware of those on their staff who don't want to help. I promise you. It isn't perfect. No teaching hospital will ever be perfect. 8/10 times with OHSU as a whole you will be given to a fresh faced resident. But they are almost always willing to own their mistakes and make it better (and their supervising doctors hold them accountable too). I have tried Adventist and I have tried St John, and OHSU is the first place where i dont feel like cattle. I come from a deep red state though and some people talk about this marvelous establishment like its an Oklahoma Urgent Care. Nobody here understands what a utopia this place is with a quality of care i never thought possible. Moving here was like moving to the twilight zone. This is the kind of health care you hear people talking about other, more privileged countries affording their patients. And for most of us ITS FREE. Completely free. Im from multiple minority demographics so i know this isnt some type of conventional privilege being afforded to me, either.

This imaging center for x-rays and magnetic resonance imaging is professional, convenient and…read morecustomer friendly once you get past the reception desk; However the reception desk is incredibly difficult to get a hold of ( they told me there were only two people working in the office) and the young women working in the office are seriously disrespectful to older clients. I made a comment about their recorded message and how frustrating it was and her reply to me was "well no one has ever complained about if before" as if my comment held no merit at all. I asked her to pass my comment onto her supervisor and again she recited that it has never been an issue before. I left feeling very disrespected by these two young women. I would suggest they need some customer service training with the elderly!

I had a negative experience here. I was referred by my Dr here. Clearview person on the phone told…read moreme that the imaging will take over an hour so I asked for option for sedation. They told me that I have to have a designated driver. I told them I use Uber (who has a designated driver available middle of the week?) I took Uber and when I arrived, I showed them my ride receipt. They were incredibly weird about it. They wanted to know the name of the Uber driver who will pick me up (how should I know who will accept the ride in an hour??). Then they told me it was only 15 minutes (I would not have asked for sedation if I knew it was 15 minutes)They made me schedule an Uber while they are watching (I kid you not), and then proceeded to be 20 minutes late so I almost missed the Uber. And in the meantime, they make me bring the phone back again and prove yet again I booked an Uber. I didn't appreciate a) the bad information given to me, b) unfriendly, unwelcoming receptionist that made me feel like I am a criminal or something, c) their tardiness (there was no one else waiting) d) repeated proof that I called an Uber. As if I would take an Uber and drive back? how does that even make sense? Horrible place, they probably pay very little and get low quality front office. I get that they are worried about liability, but treating someone like a liar, multiple times, and giving bad information is uncalled for. This place charged me 1500 or so for a 15 minute imaging, yet they can't seem to hire competent front staff that treats you with dignity. I would find a different MRI place, clearly this place seem to be more about maximizing profits. Also make sure to open the SMS message that confirms your appointment because there is a link at the very end to fill forms (which is not at all obvious). Most places that confirm appointment do not burry additional to do's at the very end (which is very easy to miss if you just see the preview of the message and assume it's just confirmation. This place has a long way to go to be customer friendly.

The phlebotomists are all friendly & efficient. Plus, many/most language is done in-house (a couple…read morefloors up, literally) so oftentimes you get your results before you get back to your house! OHSU is a world-class system overall, and this is an example.

Super fast! Easy checkin. line moves quickly. This was my first time visiting the HHSU Outpatient…read moreLab on the Waterfront and this may become my go-to lab even though my primary doctor is with Providence. The process as so efficient, even for a walk in. You check in, sit in the waiting area, and within five minutes, they called my name. The room for blood withdrawal is huge with at least 50 phlebotomists, each at their own semi private station. Basically partitioned cubes. Blood was withdrawn quickly and painlessly, and I was on my way. What was most impressive, is by the time I walked two blocks away, I received notification that a few results were already available. Wow! Conveniently located on the east corridor of building 2 down at the waterfront, you can park in the lot and they validate your ticket.

I have been a patient at Baskin Clinic for 11 years and have always been pleased and impressed with…read morethe high level of personalized care, expertise and professionalism (also kindness and respect) that I have received over the years. Dr. Heather is a very skilled physician and I also know she CARES... Rebecca is extremely good at lab work; she is able to draw my blood on the very first try, which is just short of a miracle. (The last time I was at the hospital an ultrasound specialist had to be called in special to use it to find my very tiny veins, and Rebecca can do it on the first try!) I trust Baskin Clinic with my life and look forward to a lifetime of excellent care from a highly qualified clinic. Thank you Dr. Heather and all of Baskin Clinic. I feel very blessed to have them on my side for my medical needs Baskin Clinic is the BEST...

I had high hopes for using this practice. I had a very warm and encouraging conversation with…read moresomeone in May who guided me to write an online inquiry describing what I was looking for in a doctor so they could thoughtfully place me with the appropriate professional. The one who I read had openings was not my first choice, so I was led to believe that another doctor, whose online bio appealed to me, would be shown the form I filled out and I'd get a response. So, I never got a response. I called in June to remind her and was told "the doctor was on vacation" blah blah blah. She promised she would show the doctor my inquiry and I'd hear back either way. This didn't happen. That conversation was on June 5th and it is now over a month later. I give up on this practice. How can you be offering "concierge" medicine which is supposed to devote extra time to patients and completely ignore a potential new patient who is willing to jump in and pay the practice MONTHLY whether being seen or not? Ugh.

I had a great experience when I did my mammogram and ultrasound because of my fibroadenoma. The…read morestaff are very helpful and super friendly. I got my results after 10 minutes.

I just want to add to the rave reviews here. I just had an HSG done today, and although it wasn't…read moremy favorite way to spend the afternoon, my experience at this office was excellent. They saw me on time, Wendy explained the procedure to me thoroughly, and then she and Dr. Thurmond performed it quickly and efficiently while talking me through the whole time and checking in with me throughout. I teach communication skills to health care providers as part of my day job, so I'm pretty picky about this sort of thing. They get an A+ from me (and that's not a grade I often give out!)

Very professional organization I currently work for OHSU…read moreand now realize we can do better. Legacy has shown me this. Employees and staff are so very kind and helpful. They treat patience with respect and kindness. I arrived early, and the MRI technicians saw me early. They prepped my expectations and answered all my questions very well. Prior to working at OHSU, I worked at Mayo Clinic for many years. Ian well versed on quality healthcare, and my experience at Legacy rivals the quality of Mayo. I'm very pleased.

My doctor ordered an "US RETROPERITONEAL COMPLETE" (medical speak for an ultrasound of my kidneys…read moreand bladder). Seems my kidney function is in a slight decline. Most likely due to a medication I'm taking - let's hope so anyway. I must have been the last appt of the day as when I got to the hospital the place was absolutely dead. It was quiet like a library. Even got a parking spot on the street right across the street. How does THAT happen in downtown Portland??? But don't fret, they have free valet parking at the front entrance. Just pull up and a nice man comes out, gives you a pickup ticket and parks your car for you. Anyway, I had already checked in online -if you don't do this ahead of time you really need to. It saves so much time and you you don't have to answer all the same questions over and over or pull out your ID and proof of insurance cards. At the door I was COVID-screened and then checked in at the Main Desk. I was directed to take the elevator to the 2nd floor, make a left and go to the door that says "Ultrasound" and wait. Someone would come out for me. The signage is a little confusing and I ended up in the radiology waiting room. No worries. The radiology technician came out and found me and took me into a waiting ultrasound procedure room. I was told to lay down on the table (no need to undress) and she began by putting some warmed gel on the ultrasound probe and placed it on my stomach. First she scanned my VERY FULL bladder. I had to drink and hold 32 oz of water one hour before my appt. This is sometimes difficult for females like me over a certain age, but gosh darn, I did it! Then she moved up to scan both kidneys. It took about 15 minutes total. No pain. No discomfort (except my nerves wondering when I'd get the results). When she said "You are free to go" I thanked her, hurried to the nearest bathroom and then back out to my car. This morning I had the test results in my email "Urinary bladder is of normal configuration" and both kidneys were "Normal size and appearance. No hydronephrosis (swelling), renal stones, or soft tissue masses identified." They even measured them!!! How many people know the actual size of their kidneys??? The whole process was easy, went smoothly, I'm thankful and relieved. and every person I encountered was kind and welcoming. I was glad the hospital was so quiet too. So, the moral of this story is, don't be afraid of getting an ultrasound, it's easy peasy at the Legacy Good Samaritan Imaging & Radiology Dept. And they all lived happily ever after...let's hope anyway.

for 35 years this provder and staff have always treated me fantastic.. from dr mick... dr buhl…read more.. doctor alberts ...their staff has been what i was hoping for.. hence im there this many years. they have treated some really serious medical issues for me and i am pleased with the standard they did so. money..???yes they do also run a business..and the business office runs it tight.. but so..? insurance.. billing... its all good... thank you nw primary care!!!

Like Honey, like most of the office staff. Hate their Phreesia system. It's possibly one step up…read morefrom smoke signals. The good: plenty of medical professionals to choose from, the lab is there, and there's on site physical therapy, with a great team. The bad: Wait times, even with their new 15 minutes before appt check in, can still take a while, and there's no reception in the office so you need their wifi. The ugly: Phreesia. If I didn't love seeing Honey and Ashely in the PT office, I would go elsehwere. Their medical scheduling software, portal, reminder system, all that is hands down the most useless thing in existence. Despite having two folks look at it, I get a call, an email, and a text message, one right after the other, to check in for my appointment. Two people have tried twice to get it to only do 1 of those 3, but it won't take. You can't schedule online. If you try, you'll be there for an hour, checking day by day by day for an appointment that doesn't exist, according to the system. If you call in, they'll find you the first available, and often Phreesia will tell you it's not. And that's with your preferred provider. The patient portal is slow and clunky, takes forever to load, won't let you change things, and half the time, if you reply to a message, it doesn't go through. It errors out, then you're supposed to screen shot it, make a NEW message, attach the image, and send it to the person you were simply trying to reply to. That way they can send it to IT and get it fixed. I get it happens to not everyone, but that seems like a lot of work around. And lastly, the check in process online is fairly smooth, it's more bad than ugly, except thaT Phreesia wants to gather information for more streamlined suggestions for healthcare. I.E. They want to collect your info and sell it. If you say yes, the little window goes away for a year. If you say no, it comes up every time you check in. I left a message with IT to see if they can fix it, but I'm not hopeful.