Excellent care: Nathan Way | Great service, great location…read more I have been here twice this past week and I am incredibly grateful for this place and the people that work here. I've been experiencing chronic hives for about two weeks now with no known cause. They come and go in the morning and night only on my legs. Over the two weeks, I've become more anxious and stressed out because I can't figure out what the cause is (no food allergies, no new detergent or lotions...etc). The first time I walked in, I was pleased with how quickly I was seen and evaluated. I wasn't that satisfied with the first doctor's evaluation at first because she said the same thing the other two advice nurses said prior to this walk-in appointment. I left with no answers but a prescription to manage the hives. Fast forward two days and today I experienced a panic attack while driving. I called my husband to come and pick me up because I knew that I couldn't be behind the wheel. I was shaky, cold, elevated heart rate, anxiety-ridden, dizzy/lightheaded.... it was bad. So he took me to immediate care here again. It was a busy Friday and the staff notified me that it would be a 2hr wait, but it's still much better than going to the ER. It was worth waiting for 1h 30m to be seen by Dr. Nathan Way. He asked me lots of questions and took his time explaining to me what hives are and how my body reacts to stress. I never felt rushed. He was very knowledgeable and had his assistant, who was also the sweetest lady ever, come and read my glucose levels and do an EKG. It really made me feel better to know that we could rule out some potential factors. I ended up leaving with the same prescription as the previous doctor but also with more knowledge that it's likely caused by stress. The staff are very friendly and patient here. They work hard to get everyone in. I would come back here again if I had to. Thank you so much!

Waiting in the exam room for an hour before I decided to just leave ! There was a whopping two…read morepeople In front of me in the waiting room. Do NOT go here you'll sit around miserable and not be seen for a hour or more

I had a great experience when I did my mammogram and ultrasound because of my fibroadenoma. The…read morestaff are very helpful and super friendly. I got my results after 10 minutes.

I just want to add to the rave reviews here. I just had an HSG done today, and although it wasn't…read moremy favorite way to spend the afternoon, my experience at this office was excellent. They saw me on time, Wendy explained the procedure to me thoroughly, and then she and Dr. Thurmond performed it quickly and efficiently while talking me through the whole time and checking in with me throughout. I teach communication skills to health care providers as part of my day job, so I'm pretty picky about this sort of thing. They get an A+ from me (and that's not a grade I often give out!)

Another day, another diagnostic test at Rayus Radiology! Not how I want to spend my time, but seems…read moreto be in the cards for me, unfortunately. This was my first time at this location, and honestly thought I wrote the adress down incorrectly because I typically go to Rayus on NW Savior, and sometimes the one off of SW Walker. Each location provides the same basic services, but for some specific tests - catscans, ultrasounds, MRIs, or biopsies - you have to go to a specific location. As has always been my experience with Rayus, this visit was fantastic. Friendly, welcoming and efficient from the check in process to the technician conducting the diagnostic test. No wasted time. In, out, done. Oh, and it's easy to get appointments within a week or two, no booking 4-6 weeks out. For these reasons, I always tell my doctors to write the referral to Rayus and not Providence or OHSU. Unfortunately I'm a regular, but it's comforting to know my experience will always be easy and stress free. Plenty of parking out front including handicapped spots.

Kaiser was booked up for weeks scheduling MRI. I had an injury to my knee on Halloween and I've…read morebeen limping and hobbling along since then. Kaiser sent over my referral and the scheduler called me the next day. Checking in was easy but here came the paperwork. The same questions that were asked when scheduling but pages and pages. This would be helpful if it were a streamlined process that can been filled out online. This was a very clean facility and well run. The tech that took me to the back was very helpful, informative and thorough. We got through the MRI without a hitch and now I wait for a few days up to a week for results to be read by the Kaiser doctor. Overall a very good experience.

Well, what can I say sometimes you need a mammogram. This is place is convenient and nearby…read more The staff is friendly and very quick to take your images. They will read your images on the spot so that you don't have to wait for a card in the mail. This is a small facility but that makes it nice so you don't have to fight traffic to get to it. It makes a necessary task easier. Their equipment is very up to date and they can transmit your results to your primary care physician.

Ladies - when you gotta do it, do it here…read more So I don't know anyone who likes to get a Mammogram. We've all seen the cartoons about preparing yourself by slamming your bodacious ta-tas or itty bitty titties, in the refrigerator, seriously guys, it's not far from the truth. Except to say that there is no slamming, just some fierce squeezing between two metal plates, all while you stand in an uncomfortable position, and your instructed to not move or breathe! This place makes it all okay. Lovely staff, really superior staff. Exceptional decor, not sure why this matters, except to say if you gotta do something that is not so fun, at least it's nice to do it in a well designed place with a super clean, pleasing and relaxing atmosphere. The receptionist and technician were so good, I have to repeat it, the staff is great! Efficient, calming, funny, and before you know it your boobs have been adjusted just so, squished and squashed, their pictures taken, examined by a their doctor, and sent to your own doctor, all of this and they offer beverages and the latest magazines too. I suppose the only thing that could make this place better is Happy Hour.

This location is always my go-to for last minute emergency issues. They are always so pleasant, the…read moredoctor are always so kind and considerate, and the nursing staff are always so helpful. I always feel seen and heard visiting this location. I never feel rushed and if anything I feel comfortable and at ease. I've gone in from everything from a cold, to cuts, to all allergic reactions and they're always so quick to help. It's great as well because they have an in-house pharmacy for some prescriptions so it's nice not having to travel to an additional pharmacy to pick things up if you do get prescribed something. I've also done a CT here as well when I was experiencing vertigo and it was the most seamless experience.

Horrible billing practices. STAY AWAY…read more Dropped in for urgent care for my son in November and was told they are out of network with UHC. Wasn't a concern as we have OON Urgent care coverage via our employer (which I showed to the person checking me in) so we proceeded. What they aren't transparent about is that they don't bill for Urgent Care, they bill it as an office visit. Why didn't the front desk mention they weren't an urgent care clinic?! When you call billing they stone wall you saying they aren't urgent care, they are primary care. No one believes Zoom Care is primary care, it is not how they brand themselves either. Never mind the PDF billing receipts says "Zoom Care Urgent Care" at the top. If you ask to speak to a supervisor, they aren't able to take calls. If you ask to have someone call you, they don't make calls. If you ask how billing issues are typically disputed, they say you call them (i.e. they will stonewall you). Mejla, my billing rep, was ROUGH on the call - very dismissive, interrupted, and was giving an attitude once I expressed the slightest frustration with the situation. Girl, go work for an ethical company, I'm sure you will be happier. Further, the consumer scheduling experience via the website doesn't indicate it's not urgent care, nor does it indicate their billing practices. In an urgent situation you are supposed to schedule and then navigate to another part of their website to read their billing practices.

Mammogram time. Woop tee doooo. You know I have been going to Legacy since I moved to PDX for my…read moremammogram and I was NERVOUS to say the least to go to a new place. But it's FANTASTIC. The tech isn't as warm as the woman I've become used to, but they're fast and efficient. And she explained to me that a large weight loss or gain can impact the density of your breasts and therefore make the image much different than a previous image. She also explained to me that tattoos can affect the images!! So I did learn a lot while I was here. The care was excellent. I didn't have the need to interact with the office at all since I checked in online and did all my things lol so 5/5 not excited to go back but I'll be back next year!

I have had a lot of imaging in the last few years. I oughta have a punch card. Typically I go to…read moreThe Center for Medical Imaging at Tanasbourne on Fridays ( my day off) and much later in the day. It is ten minutes from my house. My oncologist scheduled me here for my 6 month post chemo CT on a Monday at 7:30. A workday at the crack of dawn. No one checked with me first. So, I started grumpy. My minion picked me up at 6:30 and because of traffic, he was grumpy too. Parking was easy. The place was easy to find on the ground floor to the left of Providence Immediate Care. They had "Finding Dory" playing on a big tv and there was comfy seating. My wait was only long because I had to drink contrast beforehand in two doses over an hour. It was hard to stay cranky for too long. Everyone was really nice, the procedure was smooth. The contrast they made me drink was disgusting as usual ( I don't like the texture, I am a fragile flower) but they have a bowl of peppermints on the counter that really helped. Yay. My results were in My Chart fairly soon after, a clean scan. No sign of cancer. All good. And my minion got me a mocha after. Of course.

My doctor recently ordered an MRI of my abdomen. I already knew that one of those closed MRI's…read morewasn't going to work for me, so I asked for a referral to Open Advanced MRI NW. My husband had gone there when he had a shoulder replacement so I pretty much knew what to expect. Two days before my appt, one of the receptionists called to let me know how to prepare for my MRI: no food four hours before (thank goodness my morning coffee was OK), no metal on my person or clothing, wear loose fitting comfy clothing and try to drink some water about an hour before. I arrived for my appt 20 minutes early and filled out a few forms. My temperature was taken and everyone, including myself, wore masks. My insurance card and driver's license were wiped down with disinfectant before being returned to me. Ah, these times of COVID-19! Shortly, I was given a locker to stow my purse and coat, then taken into the procedure room. The technician, Stephanie, was very nice and explained everything as we went along. I lay on the MRI table and Stephanie got me situated. It was comfortably padded but I asked for an extra pillow to prop my head up a bit more. The entire machine was open all around, no claustrophobic feeling at all. And no pain whatsoever. Headphones are provided but mine only played white noise and I did hear the loudness of the machine (kinda like a percussion drum section but really loud) and I did keep my eyes tightly shut the whole time. I peeked only once and yes, my face was very close to the ceiling of the machine. I had to take deep breathes and hold it a number of times and the drum-like banging of the machine helped me count how long I was holding my breath. I am larger than the average bear and really appreciated Stephanie's kindness and no-judgment manner. I read on their website that they can accommodate a 450 pound person (550 on another write up) and even though I am no where near that large, it eased my anxiety immensely. They will give you a mild sedative if you think you need it but I was just fine. Having medical procedures is never any fun but when the anxiety is eased, it's definitely more tolerable. I highly recommend Open Advanced MRI NW. The only drawback is that your insurance may not cover as much as you'd like. I haven't received a bill yet, so I'm not really sure how much I will have to pay out of pocket, if anything. Now I just have to wait a few days for my results. Keeping my fingers crossed.

I get claustrophobic, so tried to make an appointment for a no contrast MRI on my neck. I have a…read moreMedicare Advantage plan thru Blue Cross/ Blue Shield. The scheduler informed me the facility no longer accepts Medicare plans, so the MRI would cost $700. Way steeper than my insurance requires. Guess they don't like people over 65.

The most friendly people I've seen. Thanks for taking care…read moreof me with smile. No waiting no problem to check in.

Warning. DO NOT visit this "urgent care" facility for urgent care. Their website says they are an…read moreurgent care facility. Yet they refuse to bill as urgent care, meaning your insurance will not cover it as urgent care. https://www.providence.org/locations/urgent-care/or/urgent-care-scholls Their quality of care was excellent. But they are scamming patients by misleading us with a claim that they are an urgent care facility. My $20 visit was billed at $905 because of this.

Did you know you could get a body composition scan? This is new to me but what great information!…read moreNot only is the information interesting the staff is both professional, kind and knowledgeable. Lots of other services are offered and the location is suitable.

Went to get a first DEXA scan and really didn't know what to expect. The appointment was fast, and…read morethe service was friendly. Kalen greeted us as if we are old friends. The DEXA scanner is inside the van but don't let that fool you. Kalen walks you through the process, what to expect during the scan. Before you know it, it's done. Afterwards, Kalen goes through your results in detail, and of course, leaves room for questions at the end. All this is done in about 20-30 and not once did we feel rushed (even though there is an appointment afterwards). You also get an email copy of your DEXA results. The results itself is highly detailed and highlights what your weight consists of (fat tissue vs lean tissue). Now that we have baseline numbers, we can see if our training and conditioning plan will be paying off in the utmost geek manner. Whether you're trying to lose weight or gain more muscle (or both!), this is a great way to find out.

Frank is one of the most incredible humans I've ever had the pleasure of knowing. Always an…read moreincredible experience even with my complicated lab orders!

I am trying to arrange a mobile blood draw for my seriously ill 98yo father, Venacare wouldn't…read moreschedule the blood draw for 3 days due to waiting to determine if my father's medicare was in network. Some of their employees were very helpful and seemed to be trying. The person who answers their phones is not one of them, and she complained about me to the owners when I expressed my frustration that we had been waiting for three days for the insurance to be vetted, and she gave no indication she was willing to help with the process at all. They fired us as clients due to that person feeling I was rude. I'd stay away. BTW, I'm a practicing physician, and VenaCare had been recommended by a mobile Urgent Care PA who had come out to see my father.