I've been here a few times for myself and family members. The staff is always friendly, short wait…read moretime and always get my questions answered. Referrals are fast if needed and the providers listen well. I recommend this for any urgent care needs.

I typically avoid religious medical institutions but Providence was the most convenient for me that…read morewas covered by my insurance so... whatever. The first thing I noticed upon checking in is there is little/no concern for privacy at the front desk. There were 6-7 people within earshot when I was asked for my personal information. When I made mention of this I was met with an exasperated eye roll but she did take my ID and gave me something to write on for my SS number. I walked in just after 8am on a Friday morning. I was called back around 8:40. The MA who assisted was kind and empathetic. Then, I had to wait for test results which also came very quickly, which the doctor explained while sending my rx to the pharmacy. After all was said and done, I was there for about 1.25 hours, was treated with care, and was sent home with what I needed. A-ok.

I recently visited this location as a walk-in for the imaging department towards the end of the day…read moreand didn't have to wait long at all to be seen. The facility is nice and well-organized, with a convenient designated waiting area for imaging right near the entrance. The imaging tech who worked with me was especially nice and ensured I was comfortable throughout the entire process, which made the visit much better. While this location stays quite busy because it hosts a Kaiser Quick Care clinic, the staff throughout the building are always friendly and do their best to keep things moving along efficiently.

I've been to this office a number of times this year, for either a general check in with my primary…read moreor to use the pharmacy, and even Urgent Care. Facilities are clean and neat, if a bit bare bones for the waiting areas, but check ins have always been smooth, with very helpful nurses, clerks, associates and pharmacists along the way. The care I've received has been spotty, though, not as thorough as I'd like, but still considerate. It's good, not great. Parking is easy here too, lots of space.

Let's start with this, 3rd call and waited over 50 min for anyone to answer. When you choose the…read moreoption that you will not lose your place in line, no one ever returns the call. I held for close to an hour for someone to answer the phone and tell me they had to transfer me to another department where I promptly got voicemail. I'm looking for a new provider.

Worst automated phone system I have ever been involved with... keeps taking you in circles, never…read moreanswers any questions and you never get to the department you need to get to!!! nobody ever answers the phone. I don't know how they stay in business.

I am not understanding the low rating for this facility…read more My family has been going here for three years. My husband goes to Dr. Babson. My son and I see R. Benninger and my daughter goes to Dr. Erickson. For my daughter, Dr. Erickson was the first doctor to listen to her issues, actually diagnose her condition and treat it - not just tell her to lose weight and exercise more. After her first appt with Dr. Erickson, she called me crying saying she finally felt heard and is getting the treatment she needs. I have been seeing R. Benninger and every time, I walk away feeling heard and all of my issues are addressed. I never feel rushed or like I am a burden. My husband has a spinal issue and Dr. Babson helps him with daily care and ensuring that his medications are accurate. The Staff is excellent. Everyone is very nice, and super helpful. I love that this office offers so much in house care. Lab work can be done here, along with Physical therapy, counseling, weight loss, and so much more. I encourage anyone looking for a new doctor to try this location.

I can't believe I'm being told I need to make an appointment just to get a refill of my medication…read more I thought Southwest Family Physicians was supposed to help patients--not create extra barriers and extra costs. I'm actively trying to reduce my healthcare expenses, but your refill process forces me to pay for appointments I shouldn't need. On top of that, even scheduling is a hassle--half the time I'm on hold for 10-20 minutes just to talk to someone. Honestly, it's faster for me to get in my car and drive to the clinic than wait for someone to answer the phone. This is frustrating, unnecessary, and it feels like the clinic is more interested in billing for appointments than helping patients get the medication they already take. I need this fixed. Please explain why an appointment is required for a refill, and what you're going to do to make refills possible without forcing patients into extra visits and extra charges.

We see Dr. Buckmaster for my infants well-checks. She is amazing and really spends the extra energy…read moreto know us and make us feel well cared for. She greets me by name when I see her in the community and asks relevant and meaningful questions. Maybe it's just us but I think this is the way she genuinely is. The medicine clinic sees a diverse group of patients which I like and always has convenient appointments we can get into even on short notice.

A few years ago I gave this clinic one star after a series of bad experiences, ridiculous hold…read moretimes and poor customer service. Recently they have turned it around and I have to rescind my poor review. Hold time is minimal, customer service is very attentive and helpful and I am very grateful for their service.

They supplied durable medical equipment, it broke after 3 weeks, and they refused to provide a…read morereplacement. I would have to set a new appointment and pay for a new one. I retract my previous recommendation to only use if you're desperate. Avoid at all costs.

Worse customer service ever…read more I had an appointment at 10:30 for over a month, on my way to the clinic from the other side of town I received a notification that my appointment was canceled when I was just arriving early to my appointment. The person in reception told me I was wrong and there was nothing she could do. My appointment was setup by her initially and she said 10:30 and I wrote it down in front of her 6 weeks before. Worse customer service. Won't return here. I was no more than 15 minutes late if it was at 9:30. I drove over an hour and I explained this to the receptionist. Nothing matters to this person. What a lack of empathy and willingness to serve the community. I would suggest this person finds a better more suitable job. And by the way my appointment was at 10:30

doctors and tech are great! Their receptionists are rude in person and especially on the phone.read more

Let me first say that Dr. J (Dr. J Rosenbloom) is top notch. He clearly cares about the kids, and…read moreinforms the parents. He speaks like a parent to me, not a doctor who knows a whole lot more than me. Anytime I have brought him a concern, he never says or implies "that's a stupid question" or demeans me for asking it. He takes the time to really engage and explain everything. To me, that means the world because he cares for the two most important people in my world. I have met several of the nurses and they are always a pleasure to work with. I was actually really warmed by speaking to the triage nurse over the phone because she was SO kind, reassuring and answered EVERY question I had when I called in. When you're worried about your kiddo, THAT is exactly the kind of reassurance you need. I also really liked the emergency docs we have seen the two times we came in on emergent visits and didn't get to see Dr. J. I don't recall the names of the doctors we saw, but they were both female and both excellent. I appreciate that the medical staff is top notch. The staff in administration, is another story. I have never dealt with being billed for my "patient responsibility" and not having the front ask if I want to pay my balance when I check out; but getting a "collection letter." I got a statement requesting payment and 2 days later got a past due letter. I was less than pleased about that. They also seem to be a bit clueless on how to speak to people on the phone when they call in to schedule. If they could get the administration and billing staff to get it together and for the love of all things good, be professional to parents calling in, I could give them 5 stars. But the admin right now is just not the same level of excellence that the medical staff is.

I started services here in 2018 with Melinda, and it literally has changed my life. I used to have…read morereally bad acne and fatigue that I had tried everything for. I literally don't have those anymore! It also has been so helpful for trauma symptoms. Although I see Melinda (who is amazing!!!!), I've also worked professionally with Stephen and Alexandra and they're also great!!! Everyone is very warm, welcoming and very skilled! I can't recommend this center enough!!!

From the owner: At Dragon Rises Center for Wholeness, we offer holistic, wholehearted care…read more We treat ailments and injuries of body, mind, and spirit. We offer East Asian medicine--including acupuncture and related modalities--as well as mental health counseling services. We are now accepting new patients and clients!

We came at 7:20pm and saw the sign asking us to come back at 7:40pm. We waited because our…read moredaughter's hand was hurting. We were told to make an appointment, and the next one would be at 9:30pm. Why are they calling it an urgent care clinic, but it is instead an appointment-needed clinic?

I know they hire anybody that's been in the same room as a medical pamphlet to be a "Physician" at…read morethese places but for a $30 copay I at least expect them to be somewhat thorough or at the bare minimum at least care. My girlfriend went in for a nasty cough that she had for 2 weeks and Mark (aka the man posing as a medical expert) did 0 tests and totally brushed her off saying it was a common cold and she'd be fine. 5 days later my girlfriend gets severely worse so we go to a real Doctor who immediately identified she had a very serious lung infection after some simple tests. Thanks Mark Will never waste another penny at these scam facilities with frauds posing as professionals. Would recommend anybody else do the same

Chronic Pain, Mental Health, and/or Transgender? AVOID THIS…read moreCLINIC! They will do everything in their power to avoid doing anything for you while still collecting money from insurance for appointments. Have complex mental health issues? Hope you only need talk therapy. Their in-house psych refuses to touch complex psychiatric conditions that require 'restricted' medications. The PCPs I and my partner have dealt with refuse to touch psych meds. They don't care about suicide risk or self-harm, they will do everything in their power to avoid touching your care and they will not help with medications, referrals, or safe hand-offs. My partner's PCP actively argued with him and tried ending a video appointment early when he said he was actively suicidal and was having a panic attack. QA and "patient advocates" were notified - nothing. Chronic pain? After several escalations, we had a nice chat with the head clinician where we were told to our faces that we're "addicted to not being in pain", after the PCP refused referrals to rheumotology, neurology, and other related diagnostics for non-medical reasons like they're "overbooked", "radiation", "they'll try the same meds we are". A request for a pain management referral was redirected to a rehab clinic. Ongoing extreme pain associated with on-file and documented conditions yielded a naloxone prescription for 'pain relief'. Apparently we're drug-seeking tweakers, so we don't deserve to have second opinions or individualized assessments/care. Need testosterone but the Trans Care Specialist is already abandoning and abusing your partner for the same issues? Not our problem. Either keep using the abusive trans care specialist we have or we'll force you to go to OHSU for any trans care at all, period, even when we prescribe hormones to cis people without requiring off-site specialists and hoops. Because "I'm not familiar or comfortable" with doing my job because trans people are complicated and difficult to deal with.

I have been taking my grandkids here for several years. They do a wonderful job getting us in and…read moretaking care of them.