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    ROC Orthopedics

    3.2 (19 reviews)
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    3 months ago

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    4 years ago

    Kayla Moody was excellent. She explained everything very thoroughly and answered all my questions. I highly recommend her.

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    Ask the Community - ROC Orthopedics

    Review Highlights - ROC Orthopedics

    Nanson will perform the surgery with the same precision and post surgical care as the other two surgeries.

    Mentioned in 5 reviews

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    ROC Washo, Tualatin - Dr. Jeffrey Samuel Cheesman

    ROC Washo, Tualatin

    2.9(64 reviews)
    1.9 mi
    Locally owned & operated
    Certified professionals

    I don't know about other reviews, but my experience here has been amazing. Every single person I…read morehave dealt with is fantastic - and caring - which is rare these days. Dr.Puskas is amazing - made sure I was well taken care of before and after surgery. If you need shoulder surgery - he is the best.

    The surgery I had here in 2018 somehow fell apart, so I needed it done again. If I had any…read morealternatives, I would be crazy to go back to this clinic - but since I don't, I went to them again. I already knew before I even got started that I needed surgery, but I still had to go through FIVE appointments just to get the surgery scheduled. This stretched out for well over a month, with me being in pain the whole time. Every time I needed an appointment, I had to call them, talk my way past a useless robot, and then get put on hold for an obscenely long time. Then at the office, they kept me waiting 30-60 minutes past my scheduled appointment time every time. Maybe your office wouldn't be so hopelessly swamped if you didn't force people to go through a ridiculous number of unnecessary appointments. When I finally got the surgery scheduled, I had to go to a hospital very far away in Oregon City, even though there are plenty of closer options, and communication on the day before the surgery was not as clear as it should have been. On the day of the procedure, I was forced to wait outside in the cold and then walk a long distance around the outside of the hospital, while starving, all because of blatantly wrong signage on the hospital. After the surgery, they referred me to physical therapy, who refused to take my insurance even though it is a division of the same company, forcing me to enter another round of phone tag and ultimately figure PT out on my own. They gave me a brace with pads that fall off way too easily, and told me that I was required to wear it everywhere at all times. Well surprise surprise, some of the pads got lost. When I called them to ask for help replacing the pads, they were unable to help, leaving metal digging directly into my skin. I ultimately had to remake the pads myself using supplies from a crafts store. They also failed to provide me with the crutches I needed, and I had to supply my own. I needed multiple doctor's notes for my work and for the Employment Office. Are you sitting down? ROC charges you $30 every time you need a note. My insurance already paid them over $60,000, but why miss yet another opportunity to nickel-and-dime patients and kick us when we are down? I think this is disgusting and greedy (although it is not illegal). ROC subjected me to every hassle they possibly can. This experience was extremely stressful, and the whole process could have been completed in just the time it took for the surgery to be scheduled.

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    ROC Washo, Tualatin
    ROC Washo, Tualatin - Don't forget to wear stripes!

    Don't forget to wear stripes!

    ROC Washo, Tualatin - Very kind & professional from office staff. Beautiful dim lights sets the mood and Not much waiting.

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    Very kind & professional from office staff. Beautiful dim lights sets the mood and Not much waiting.

    The Portland Clinic-Tigard

    The Portland Clinic-Tigard

    2.6(42 reviews)
    3.5 miSouthwest Portland

    Best place ever-except for the lab staff. I have been a…read morepatient of The Portland Clinic for well over 18 years. Love the doctors and the convenience of the locations. But this morning-I go to the lab in Tigard for some blood work for a doctor appt at the Beaverton location later in the week. I go at lunch and get checked right in. Then a few min later, I am called up and told the lab tech is taking a break after the next person so I have to come back in 40 min or come back another time. UH, should they not take care of the patients that are waiting, THEN take a break. I left thinking I would come back after work or just go to the Beaverton lab after my appointment. After doing some grocery shopping nearby. I decide to go back and see if I would be the first person the tech sees at 12:45. If not, then I would go back to work. I go in and am told I would be the first person she would see when she returns from break. So I sit and sit and sit. 15 min go by and no sign of this tech. The receptionist tells me she is checking out my chart and will be calling me in momentarily. Then I sit and watch as FIVE other people are called in--all ahead of me. The receptionist tells me I am the next one. yeah right. The tech comes out and calls yet another person that is not me. I was fed up and start leaving as the tech looks at me and asks my name and says I am the next one in line-which I am thinking is not true. There were still 4 more people sitting around and they probably were not for urgent care. By now it was the principal of the thing--they lied to me and wasted so much of my time. They wasted my entire lunch hour plus another 20 min. Be honest and just say--there are a good 10 people ahead of you when they return from break. I will never go to the Tigard lab ever again. I will only go to the Beaverton one.

    One star to be able to post. This is suppose to be my new primary care clinic. My experience so far…read morehas been dismal (has only been 3 months). Miscommunication runs rampant (patients are asked to sign up for EPIC mychart and are not responded to for messages) unprofessional staff, the provider I scheduled with, Jennifer Moshman is not skilled. Initial establishment appointment she does not give a patient feedback, did not listen to my needs, sent lab request to the wrong location twice (they do not have the ability to upload labs to labcorp or epic for some odd reason) offered a test which I did not and would not be able to complete and then took weeks to correct it, lack of communication on 6/9/26 led to an unintentional missed wellness appointment they are now billing as a missed appointment (they will never see a payment for this from me, ever) as I called and told them unforseen circumstances led to be being late in traffic to which they informed me over the phone I would still be seen, having arrived at the exact time I told them I would led to the receptionist not checking me in because she had to "check" with the back office staff, wasted 4 more minutes attempting to communicate with said back office staff only to get up from her desk and then return to tell me I would not be seen, 7/17/26 I just received an EPIC message that it would be billed as a missed appointment (funny how they are skilled in using EPIC for billing and not messaging)

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    The Portland Clinic-Tigard
    The Portland Clinic-Tigard
    The Portland Clinic-Tigard

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    ROC Orthopedics - orthopedists - Updated August 2026

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