Have been going there for several years for injections in my knees. Sheri Cameron is wonderful…read more professional and caring. Everyone one from the receptionists to the assistants are very helpful.

One of the aspects I look for of any business where you need to make an appointment is how easy is…read moreit to make that appointment. I was dreading making an appointment with a specialist before calling sports medicine Oregon. To my surprise making the appointment online was incredibly easy and I was able to complete everything without any need to call and speak to anybody. That was awesome! I don't have a lot of time in my day to call and go through the endless back-and-forth of trying to find a date which works. Of course with any medical provider the equality of service is the most important piece. I felt as if the doctor took the time to understand my problem and to learn what activities I wanted to get back to that I wasn't able to. He suggested physical therapy exercises that I may not have tried before and quickly made a referral to get an MRI after I told him all of the different things I had tried before coming to see them. While no one wants to go see a doctor, if you do need to see a sports medicine doctor, this is the place to go.

The surgery I had here in 2018 somehow fell apart, so I needed it done again. If I had any…read morealternatives, I would be crazy to go back to this clinic - but since I don't, I went to them again. I already knew before I even got started that I needed surgery, but I still had to go through FIVE appointments just to get the surgery scheduled. This stretched out for well over a month, with me being in pain the whole time. Every time I needed an appointment, I had to call them, talk my way past a useless robot, and then get put on hold for an obscenely long time. Then at the office, they kept me waiting 30-60 minutes past my scheduled appointment time every time. Maybe your office wouldn't be so hopelessly swamped if you didn't force people to go through a ridiculous number of unnecessary appointments. When I finally got the surgery scheduled, I had to go to a hospital very far away in Oregon City, even though there are plenty of closer options, and communication on the day before the surgery was not as clear as it should have been. On the day of the procedure, I was forced to wait outside in the cold and then walk a long distance around the outside of the hospital, while starving, all because of blatantly wrong signage on the hospital. After the surgery, they referred me to physical therapy, who refused to take my insurance even though it is a division of the same company, forcing me to enter another round of phone tag and ultimately figure PT out on my own. They gave me a brace with pads that fall off way too easily, and told me that I was required to wear it everywhere at all times. Well surprise surprise, some of the pads got lost. When I called them to ask for help replacing the pads, they were unable to help, leaving metal digging directly into my skin. I ultimately had to remake the pads myself using supplies from a crafts store. They also failed to provide me with the crutches I needed, and I had to supply my own. I needed multiple doctor's notes for my work and for the Employment Office. Are you sitting down? ROC charges you $30 every time you need a note. My insurance already paid them over $60,000, but why miss yet another opportunity to nickel-and-dime patients and kick us when we are down? I think this is disgusting and greedy (although it is not illegal). ROC subjected me to every hassle they possibly can. This experience was extremely stressful, and the whole process could have been completed in just the time it took for the surgery to be scheduled.

Im a 66 yr old woman who broke her left wrist TWICE in 5 mos. The staff at ROC are friendly,…read moreprofessional, knowledgeable and I've never had a problem getting in. If you have a sports injury (like me!), go see them. 10/10 highly recommend

Let's start with this, 3rd call and waited over 50 min for anyone to answer. When you choose the…read moreoption that you will not lose your place in line, no one ever returns the call. I held for close to an hour for someone to answer the phone and tell me they had to transfer me to another department where I promptly got voicemail. I'm looking for a new provider.

One star to be able to post. This is suppose to be my new primary care clinic. My experience so far…read morehas been dismal (has only been 3 months). Miscommunication runs rampant (patients are asked to sign up for EPIC mychart and are not responded to for messages) unprofessional staff, the provider I scheduled with, Jennifer Moshman is not skilled. Initial establishment appointment she does not give a patient feedback, did not listen to my needs, sent lab request to the wrong location twice (they do not have the ability to upload labs to labcorp or epic for some odd reason) offered a test which I did not and would not be able to complete and then took weeks to correct it, lack of communication on 6/9/26 led to an unintentional missed wellness appointment they are now billing as a missed appointment (they will never see a payment for this from me, ever) as I called and told them unforseen circumstances led to be being late in traffic to which they informed me over the phone I would still be seen, having arrived at the exact time I told them I would led to the receptionist not checking me in because she had to "check" with the back office staff, wasted 4 more minutes attempting to communicate with said back office staff only to get up from her desk and then return to tell me I would not be seen, 7/17/26 I just received an EPIC message that it would be billed as a missed appointment (funny how they are skilled in using EPIC for billing and not messaging)

As a physical therapist who works with athletes finding Dr. Doug has been priceless. My athletes…read morefeel comfortable right away with his athletic experience, and time and time again he has shown excellence in his diagnostic ability for even the toughest cases that I refer to him. Personally he helped my elderly mother who broke her leg while visiting, and after his assessment, facilitated an emergent referral to a wonderful ortho making a horrible situation significantly less stressful. Last but not least, Bonnie at the front will take great care of you, she truly cares and is wonderful to all my patients that I send over.

I have been a patient of Dr Douglas for over the last 10 years. His world class care, coupled with…read morehis amazing staff (Bonnie) made my life livable. His professional treatment has kept me walking miles, while avoiding surgical procedures, for now. I cannot thank them enough. They are more than professional, and caring.... They make you feel like family. Thank You !!

Dr. Grew did my knee replacement few years ago and so far I have been extremely happy with my new…read moreknee, Dr. Grew and the Orthopedics NW.

Getting a total knee replaced is a serious decision, one which I did not take lightly. Being…read morerelatively new to the Portland area (we moved here in 2012) I did not have a good feeling for which orthopedist to consider. I started asking around and one name that came up again and again was, Orthopedics Northwest and Dr. Scott Grewe. So I did a little more research and decided to see if he would take my case. I had degenerative arthritis of both knees, originally diagnosed in 2010, with the left knee being the worst. It took a couple months to get an appointment, but it was clear on my first visit that a total knee replacement was indicated. We set a surgery date. His physician's assistant Scott Byers did the preoperative teaching. As a healthcare worker I provided and witnessed a lot of preoperative teaching. Scott's was the BEST I have ever heard. I knew exactly what was going to happen in the operating room, I knew exactly how my pain was going to be controlled, and I knew exactly what was expected of me. My surgery went very well with absolutely no complications. Using their pain control plan, I was off the narcotics in about 14 days, using only Tylenol and Aleve to control the pain. My physical therapy course went well. So well, that at 6 weeks post-op I scheduled my right knee with Dr. Grewe. The right knee surgery went just as well as the left. Left knee was done April 11th, right knee was done July 11th. The pain I had before surgery is GONE! I am knocking the rust off my golf game and building my walking stamina. If you are looking for a terrific orthopedic team, Orthopedics Northwest, Dr. Scott Grewe, PA Scott Byers and their assistant Nancy are THE ONES YOU WANT!!!!!

I had an excellent experience here. I was treated quickly and everyone was incredibly kind,…read morewelcoming, and professional. They took the time to answer every question I had and made sure I understood everything I needed to know. I truly can't express enough how kind and helpful the staff were. This is honestly one of the best places I've been to, and I would highly recommend them to anyone.

You can count on your experience to be a positive one! Each staff person is professional and…read morehelpful.

I had a neck fusion March 19th 2018. I had migraines, numbness and arm pain to the point where I…read morecould hardly write my name. Dr. Timothy Keenen did a neck fusion in the front and back of my neck. It is now August 14th 2018 and I feel great. No headaches, no arm numbness and pain. I am able to journal every day and am back to doing my art work. Praise God Thank you Dr. Keenen

I had 2 previous back surguries that were unsuccessful. I was in a great deal of pain and living on…read morevery debilitating drugs. I was looking for a second opinion about what to do next, when I was refered to Dr. Keenen. After reading the many negative comments about spinal fusion, I was reticent to choose that procedure. Dr. Keenen listened to my history and my concerns. He presented the options clearly and made sure I understood, for the first time, the risks and benefits of each. He presented a timeline of events post surgery. He used my MRI, back models of spinal fusion and video to explain the procedure. I decided to move forward with the spinal fusion in November 2017. It has now been a year since my surgery. My results, both short and long term, were exactly as predicted by Dr. Keenen. I'm extremely pleased with the outcome and with getting my life back. I'm grateful to Dr. Keenen and his staff for their knowledge, expertise and compassion.

I have had the experience before where a surgeon's office will NEVER receive your faxed records. I…read moreverified that the fax was sent twice from a hospital in Seattle, but Summit claims they never received the fax. I can possibly believe this happening once, but twice? Nope. This is how surgeons avoid treating patients that don't either have the right insurance or don't want to do that particular surgery. What I don't understand is lying. Don't people realize it damages their souls? Would never go to a doctor at this practice.

The front desk staff were gossiping about patients, the nurses were rude and reckless with the…read moreelder patients and The Dr was in and out with very little information about my options. Not to mention at 9:30 AM they were already running almost an hour behind. The office was filthy and I have never had such an unprofessional experience with a medical clinic!

Will regenerative injections solve all your problems? No one can make such a promise with…read morecertainty. But what I can promise is that Dr. Wood is the best doctor for your best chance at a non-surgical recovery with regeneratives. Did I mention he is an absolute wizard with his diagnostic ultrasound machine? Every little secret you might be hiding in your tissues/bones, he will find and treat with precision. He listens, he understands, he empathizes, he connects the dots, and he treats with nuance and grace. Did I mention his partner/secret-weapon Libby? Refreshingly the most personable and down-to-earth clinic manager ever, she really sees you, hears you, understands and guides you through your options. She helps to focus Dr. Wood's wild brilliance into everyone's best possible treatment. Together, they bring more heart and soul into a medical clinic than I realized possible. Seriously highly recommended clinic and doctors. The best in their fields. And just lovely people to be around.

I got a treatment from Dr Wood and had amazing results. I cannot believe how well PRP worked on my…read moreknees. I feel 20 years younger. Highly recommend.

Several years ago, I was in a car accident and Dr. Bowman repaired two torn tendons in my left…read moreshoulder. Everything went smoothly and my recovery went very well, so when I tore a tendon in my right shoulder playing golf last spring, I returned to his office for treatment. My surgery was originally scheduled for October, but my insurance company denied the claim because there were "no doctor notes attached." The office had 30 days to resubmit the claim, but they did not do so. The surgery was then rescheduled for early March. Before the procedure, my primary care physician ordered my pre-op labs and told me the surgery needed to be completed within 30 days of the lab work. The lab staff confirmed the same information. I called and emailed Dr. Bowman's office to let them know my labs had been completed, but I did not hear back for two weeks. When they finally contacted me, the surgery date they offered was beyond the 30-day timeframe. When I questioned this, the woman I spoke with told me, "Oh, that's okay, we do surgeries up to 90 days after labs are taken." I explained that both my doctor and the lab had told me otherwise, but she insisted they were wrong. After the problems with the insurance authorization, the lack of communication, and the conflicting information regarding pre-op requirements, I decided to seek care elsewhere.

Doctor bowman the best I have 2 elbows surgery's 100% recommend it's a great guy and all the staff…read morevery good costumer service in the office