1. Legacy Laboratory Cedar Hills

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Beaverton, OR

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Legacy Laboratory Cedar Hills

2.4 (5 reviews)
Open • 7:30 am - 4:00 pm

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Quest Diagnostics - Marie Curie

Quest Diagnostics

2.5(31 reviews)
4.1 mi

I was a walk in on a Thursday morning, I checked in and waited about 5 minutes. I spent maybe a…read moretotal of 3 minutes in her office and told her I've already tried to do this 2x at another location and they couldn't find my veins. The phlebotomist was INCREDIBLE. She literally asked if I was weird about blood which I am, I just looked away and closed my eyes, she nailed it ON THE FIRST TRY, which never happens for me. She was incredibly fast and skilled and honestly I could have cried because of how simple and easy she made this experience. She deserves a raise

I'm not accustomed to checking reviews before going to the doctor, but maybe I should start after…read morethis experience. My wife visited for a blood test ordered by OHSU and was met with unprofessional behavior. An elderly female phlebotomist repeatedly talked over her, insisting that a printed requisition was required--even after verifying that the faxed order was sent by our physician days ago. Additionally, the billing process was confusing and inflexible. She refused to process our insurance, repeatedly asking if we were paying the lclient." When we clarified that our healthcare provider's insurance covered the test, she still insisted on billing the doctor. This experience left us feeling undervalued and frustrated. I hope this feedback prompts improvements in customer service and billing practices.

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Quest Diagnostics - After blood draw, I wont recommend this lab

After blood draw, I wont recommend this lab

Quest Diagnostics
Quest Diagnostics

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Labcorp

Labcorp

2.2(60 reviews)
1.8 mi•Southwest Portland

Easy, no appointment necessary, for lab work, part of the Providence network…read more After a doctor appointment on the first floor, the doctor requested lab work. I assumed I needed to head up the street to St. Vincent's Medical Center or the East Pavilion, but the doctor said, just go up to the 2nd floor and give them this paperwork. I said, 2nd floor of the Medical Center? No, just take the elevator up one floor. Note, building is in the process of getting painted so there were no signs (4/8/24.) After walking up and down a long hallway with no success, I stopped in a pediatric office and the receptionist told me the lab was in the hallway directly in front of the elevator. Walk across from the elevator, hallway goe off to right, about half way down on the right is LabCorp. The hallways are very sterile with small signage. Once inside, you do a self check in at the kiosk. The machine couldn't read my insurance card, no idea why, so I had to manually type in all the info. This happened to several other people so it definitely warrants being fixed. After that, I took a seat and waited my turn. Some people had set up an appointment so they were in front of me. There is a screen with people's initials so you can see where you are in the queue. My wait was about ten minutes. A little soft background music in the waiting area would enhance the environment. The technician was friendly, efficient, and most important, skilled. Hit the vein first time even though I was a bit dehydrated, and a minute later, done. I have an order for a repeat test for early June, and now that I know this lab exists, I'll stop here. There is a parking lot right out front, easy exit off 26, very convenient.

Generally the staff is competent, friendly and my waits for my appointment are not long. However,…read morethe problem is communication with my OHSU clinic. 100% of the time I am told by the staff that I have no order from my doctor. This is because my clinic and their medical organization fax orders to labcorp instead of using an electronic system. This means that labcorp staff need to know the day the order was received and then search through all the faxes received that day. I don't really know when the order was received by them. Last time I had to get my clinic to fax the order again, and had to wait around for that. This time I'm going to bring a paper copy of the order. The communication is broken on the other end as well. My clinic never sees the results since they come via fax to a phone number they don't check, or at least not regularly. So, I download the results from labcorp's site and attach them to a mychart message. I fault primarily labcorp, but also my clinic and their organization, my insurance company (who requires me to use a lab that doesn't communicate well with my medical provider) and myself for not making more noise about this. (I'm trying to remedy that with this review.)

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Labcorp - Waiting area on the first floor.

Waiting area on the first floor.

Labcorp - Definitely need better signage!

Definitely need better signage!

Labcorp - Waiting area on the first floor.

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Waiting area on the first floor.

Legacy Laboratory Cedar Hills - laboratorytesting - Updated October 2026

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