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NW Boat & RV

3.4 (7 reviews)
Closed • 9:00 am - 5:00 pm

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Elephant Boys-Boating Store - Small mouth bass

Elephant Boys-Boating Store

(17 reviews)

I have bought one boat 2 outboards there. I also have had service and repair done there as well. I…read morehave seldom done business with better results. I have been treated so well on a couple purchases that I felt guilty. That is so rare in todays business climate. An amazing variety of inventory in stock and very competitive. Ell done Elephant boys.

Everything was just fine when we bought our boat until we needed post payoff help, then the lack of…read morecustomer support was absolutely horrendous. We had a SmartCraft system installed so we could know the hours on the motor and do the required maintenance. They installed the wrong model, couldn't get it to read on our phone app (installer wasn't familiar with Android) and told us to call Mercury for support. After several frustrating hours and numerous unsuccessful attempts by various tech reps, we finally got one that informed us our issues were due to the wrong module being installed and directed us to return the one we had (under warranty) and told us the correct model to get. The boat trailer axel bearing dust caps are plastic and cracked when I tried to take them off to grease my axel. I called Lowe and was told to get help from the dealer. Two people at the dealership sold me the bearing buddy which definitely wouldn't work. Thankfully, Ed showed up and knew it was wrong but no one helped us get the required replacement caps. Elephant Boys doesn't carry them. The trailer is made by Karavan and a call to them led us to a source in Spanaway. I gave Ed and the other man at the counter the required part number but neither was interested in it. To say I detest Elephant Boys and their lack of customer service is a vast understatement.

Bretz RV and Marine Of Spokane At Liberty Lake - We are OPEN with the nicest facility in the northwest.  Stop by and see what the excitement is about

Bretz RV and Marine Of Spokane At Liberty Lake

(22 reviews)

Dave and Mike did a great job finding us exactly what we needed. It was a great day and we…read moreappreciated the service.

Do not, I repeat, do not buy your RV from this place. The salespeople will tell you everything you…read morewant to hear, and then once you decline their warranty, The whole demeanor of the staff changes. The business manager who handled our sale completely changed the way he talked to us after we declined the warranty and became very short with us. A few days later, we went to pick up our RV and discovered that multiple things were broken. We were told to just take the RV home, use it for the summer, and then they would fix it. We did not want to do that, so we asked them to fix the issues before we took it home. They added a few screws to broken fixtures and then sent us on our way saying they needed to order parts. Mind you this was a BRAND NEW RV we bought. We were told the parts had been ordered. Two months later, we still haven't received the parts for the broken items we were dealing with. We tried calling to find out what was going on, but nobody knew what we were talking about. Eventually, we were told that the repairs had been declined. (Even though we were given work orders for everything) Now we're being given the runaround again and are waiting to hear something back. Extremely disappointed with this entire experience. I will be telling everyone I know who is in the market for an RV to avoid this place.

Legend Performance Marine

Legend Performance Marine

(4 reviews)

We've trusted Legend Performance Marine with both of our boats, and every single time they deliver…read more Their team is knowledgeable, straightforward, and they genuinely care about getting things done right, not just fast." From routine maintenance to more complicated work, they explain everything clearly and never make you feel rushed. You can tell they're passionate about boats and about keeping people safe on the water. We wouldn't go anywhere else. Chad and his team came HIGHLY recommended to us through our boating friends., Chad's shop is truly THE BEST! When we were there to pick up our boat, we saw the caliber of the other high end boats there! Wow! After learning, Chad's work history, I would not trust anyone else with our precious boat!!!

DO NOT TRUST LEGEND PERFORMANCE MARINE -- Especially Chad. If I could give zero stars, I would. We…read morebrought our performance boat to Legend Performance Marine (LPM) to replace both 502 motors with Mercury factory remanufactured long blocks -- a $55,000 job. What followed was an absolute nightmare. The short version: * Massive delays, broken promises, and total lack of communication * Boat was promised by March -- work didn't even start until well after * First set of motors were "lost," requiring a second order * Paint job was done incorrectly -- twice * Lied about successful water test -- boat took on water the moment it was launched * Drain plug left out during attempted fix * Stereo system was stolen under LPM's care, and they didn't inform us -- only admitted it when we noticed it on the lake * Replaced high-end amp with used, low-quality junk * Canvas storage cover returned with a 3'x4' hole * Engines were never properly tuned and continued throwing codes * Demanded full payment for an unfinished and poorly executed job * Three years later, we're still dealing with issues from their work To make matters worse, Chad (the owner) is dishonest, evasive, and unqualified when it comes to tuning or performance diagnostics. He talks a big game but clearly lacks the expertise. Worst of all, he treats customers like a nuisance once he's been paid. Avoid Legend Performance Marine and any business associated with Chad. They cost us time, money, and trust. There are better -- and more honest -- options out there.

Appleway RV - Rear leveler

Appleway RV

(33 reviews)

My wife and I bought our trailer last year from what was then Big Bear RV, but is now Appleway RV…read more(Pasco). We drove from Monroe to make the purchase, because Open Road RV Monroe, had the exact same trailer for sale for several thousand dollars more, an exceptionally rude sales staff, and no willingness to negotiate at all. At the time of our trailer purchase, we had the pleasure to meet Shawna, the service manager. Shawna was extremely friendly, knowledgeable, and pleasant to work with, and advised us to call her if any service needs arose, or we had any questions, regarding accessories for our trailer. We had a water holding tank issue with our trailer this Spring, and called Appleway RV, to have the problem taken care of. I was pleased to learn that Appleway RV, had the good sense to retain Shawna in the service department. Shawna was able to work with my schedule, to get our trailer in, and advised that she would have the problem diagnosed, and keep me apprised. Shawna did just that, contacting me, to let me know the repair was covered under warranty, that repair parts had been ordered, and that the repairs would be made as soon as the parts were delivered. A couple of weeks later, Shawna called me to schedule a pickup time for me. Upon arriving, Shawna greeted me, fully explained the repair, and again advised me to contact her, if any service issues needed to be addressed, or if she could be of any help. Excellent customer service. Thank you again Shawna. Appleway RV, was smart to retain you as a team member! Steve, happy purchaser of a Rockwood 2506S.

If I could give a negative star rating I definitely would I live 200 mi away from the location of…read moremy purchase and I went and seen what I purchased three different times third time put a deposit fourth time paid for it in full with cash. I have entirely too many things that went wrong after they took the cash. They keep avoiding contact with me and will not communicate at all. They go including chairman and CEO. I would not recommend this organization anybody at all. This place never did a PDI inspection at all It is a dirty when it was delivered It was scratched on delivery no keys no propane tanks The battery was dead exhaust fans don't work no hot water cuz the hot water heater doesn't work no keys when they delivered it no power cord The list goes on and on and on

NW Boat & RV - rv_dealers - Updated October 2026

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