If I could give a negative star rating I definitely would I live 200 mi away from the location of…read moremy purchase and I went and seen what I purchased three different times third time put a deposit fourth time paid for it in full with cash. I have entirely too many things that went wrong after they took the cash. They keep avoiding contact with me and will not communicate at all. They go including chairman and CEO. I would not recommend this organization anybody at all. This place never did a PDI inspection at all It is a dirty when it was delivered It was scratched on delivery no keys no propane tanks The battery was dead exhaust fans don't work no hot water cuz the hot water heater doesn't work no keys when they delivered it no power cord The list goes on and on and on

My wife and I were shopping for a new RV and stopped in Appleway. We prefer to shop on our own and…read moregrab a salesperson if we have questions. We were told we had to have a salesperon with us because of insurance (funny...no other RV dealer had an issue). We said no thanks and turned around to leave and the owner(?), manager(?), said "F*#k you, don't come back". Good to know their thoughts on potential customers before we committed to anything. And, no, we won't be back. Wish granted.

I worked with Lou at SVRV. He was attentive and always responded quickly. I purchased the trailer…read morefrom out of town and he worked with me to make the pick up process smooth. Thanks Lou.

I contacted the dealer about an RV I found online and received a prompt response from Lou Zebedeo…read more We was very helpful and responsive - this was my first RV purchase and he helped me figure out how much trailer my vehicle could tow, etc. When the vehicle I was first looking at didn't quite fit what would work, he found another and I ended up with a great trailer at a great price and great service! We love our trailer and the experience of purchasing it was perfect!

tl;dr: Salesperson CeCe ignored repeated requests to protect our credit rating. Then lied to us…read moreabout it when we got to the office to sign papers. PDI tech passed off damage to side skirts as a "feature". Mixed experience. Trailer is great and we got it with minimum fuss. We had pre-approval from my Credit Union for the purchase. Over the phone, salesperson CeCe asked my wife and I to fill out the BlueDog financing application because "We need it to work with your bank". I told her explicitly on no fewer than 3 occasions "We already have financing. Please do nothing that will result in a credit pull. My wife and I are trying hard to protect our rating." I also wrote it on the application. Each time she assured me that she wouldn't. Of course, as we were already halfway to Spokane (5 hour drive) my wife looked and Surprise! At least 2 credit pulls from Spokane. When we arrived and complained, CeCe tried to explain to us that we didn't actually have a pre-approval (despite having email to the contrary). She pretty much evaded and deflected any questions we asked about anything. When we got into the finance office, Kurt (finance guy) was aghast when we told him. He looked at the app and saw the "please no pull" note, and admitted to not seeing it. CeCe had not ever conveyed our request to him. He gave us a parts credit to try to ease things. So Kurt a) owned the problem and b) tried to make it up while CeCe just pretended it didn't exist. Don't deal with CeCe. When we drove over to Post Falls to pick up the trailer, our PDI tech was nice enough, but when I pointed out a weird bulge in the aluminum wheel skirt, he gave us some line about it being "to give extra room in the event of a tire blowout". Which sounded like BS at the time, but we had been on the move for about 8 hours at that point, and I just wanted to get out of there. When we finally got to our campsite, I took a closer look and it was totally due to damage. Comparing the two sides of the trailer makes it really obvious. Also, there's sawdust inside many of the cabinets. I mean, how hard is it to clean that up?

Bought a brand new trailer, pop out wouldn't function on our first night out! They have had it for…read moreover 2 months! Still have no idea when we'll get it back and no one calls back. Horrible customer service!

We called John McDaniel when we needed an RV we were interested in inspected. We're about 250 miles…read morefrom the dealer, so having someone look it over in person was a must. John was very easy to work with, very responsive to our questions and was able to schedule within a week of our contact. After his inspection he called and spoke with my husband about the issues he saw as more important. We received the full report (almost 200 pages!) the next day. It included a LOT of color photos illustrating the issues. This allowed us to advise the dealer of concerns and we'll be taking the report with his next week when we go to pick up the RV so we can refer to it during our walk around/walk-thru. We highly recommend John and his company and would use him again without hesitation.

Excellent service. Very thorough inspection. The report was very easy to read with lots of…read morepictures. John was very prompt, professional and helpful.

I have been going to this location since I purchased my travel trailer in the Summer of 2021…read more Getting in for maintenance or getting a call back is consistently horrible. They are understaffed for sure but the worst part is no one knows what others are doing. I've left 3 messages the past 1.5 weeks to get in for service and have yet to receive a call back. Called around 11 again today, left a message again and at 1pm have yet to receive a call back. Called the front desk again and the person there had no idea I left a message, which is probably why no one calls back. Similar things have happened with service where no one person knows what is going on or what others have said or done, like paying invoices. Go elsewhere is you want to have any semblance of customer service or even responsiveness. They only get a 2 because the times I have spoken to service staff, they are very nice. Place needs better management.

This is location has a classic boiler room sales experience - Beware! Make note of how you are…read moretreated, as soon as you walk in - it is a tale of what is to come. let me be clear, I deal with many dealerships, and have purchased many vehicles. With 30 years in manufacturing sales, I should not be surprised at the tricks, poor processes, and rudeness some dealers ( Camping World Liberty Lake) will still use. let me be specific - when I confirmed the scam pricing add - "let's go camping!" $3695 fee they wanted to tack on to their "sales price" was negotiable, for a unit advertised, their female sales manager actually told me sure, if i wanted the unit as is! unwashed, low gas, missing parts, low tire pressure, and she could not confirm the appliances worked. This was a NEW RV. DO NOT PAY IT - this is called PDI ( pre-delivery inspection, and is already built in to ANY vehicle you may purchase. Perhaps they will soon charge for the air in the tires? my advice? "let's go camping" with another reputable dealer!

I sold my motorhome to RVs Northwest after having dealt with other dealerships while it was on…read moreconsignment. I reached out to RVs Northwest and they immediately contacted me. From the onset, the service was great all the way from the consignment person, Chris to the owner, Mike. They not only made the process seamless, they also flew the owners son Cruz down to pick up the RV for us. I felt like I was being treated like family by everyone. They are fairly new owners and are building a great reputation by treating everyone with respect and integrity. I would highly recommend them to anyone looking to sell or buy a new or used RV.

The service department saved our vacation! Our Nash slideout got stuck when we went to bring it in…read moreon our overnight headed up to Coeur D'Alene for the week. We finally got it in by pulling on it. I called RVs Northwest where we bought our Nash 5 years prior. Don in service said they could look at it when we got there to diagnose. When we arrived, Don immediately had Steve, their mechanical tech check it out. It had gotten out of sync, he found the hidden control box, reset it and resynchronized the motors, then showed us how to do it if it ever happened again. It's been working great since. Don and Steve saved our vacation! Thank you very much!!!!

Dave and Mike did a great job finding us exactly what we needed. It was a great day and we…read moreappreciated the service.

Am I happy or what? Yes!!!! Thank you Kenny Bartlett at family owned Bretz RV & Boats Sales in…read moreLiberty Lake. Their used RVs are in mint condition and typically quite above our budget. We went to look and see what layouts are available and better educate ourselves. Lucky us, Kenny had 1 and only 1 camper for us to see. He listened and knew this gorgeous Pleasure-way Sprinter was a perfect for us fit. It is beyond our wildest dreams and within our budget!! Why look further, no reason what so ever. We are now the proud owners and highly recommend Kenny to show you around. He was a joy to work with, patient, fair and never a hard sell moment. Grateful as can be

Chris was our Salesperson. Cori handled our onboarding and tutorial of our new Minnie Winnie. The…read moreentire experience over 5 months was fantastic. We did a great deal of shopping. Looked at the RV models over and over. Chris was patient, and answered all our questions. We negotiated a great price. Their team had to fix a few things prior to us driving off the lot. Did that. Gave us a solid trade in value on our older RV. First time buying. Hoping all goes well this first year. Will check out how they handle service calls. Keep you posted.

They are no better than Camping World. Don't believe…read moreanything they crooked sale man tells you. It's all lies. Was told the 2009 Tifgin was completely serviced and ind inspected. One example Transmission supposed to be serviced. Found original filters still in. That's just a small part of the crocked bastards BS LIES TO BAD WE CAN'T LEAVE NEGATIVE STARS

We have a 1999 Bounder motorhome, that needed some upgrades and work done both inside and out. All…read morethe work was completed professionally and beyond our expectations! Part of the work they completed was to replace our backup camera and add side view cameras. They also replaced the roof and skylight, replaced the carpet with LPV, replaced the catalytic converter, fix one of the side compartments that had been damaged, fix the interior floor that had water damage, and more! Our refrigerator work fine however after 20+ years some of the door shelves had broken, bless them, they were able to find used parts to replace the ones broken. I can't say enough about how well the work was done. Their crew's pride in workmanship certainly shown through on this job. We will certainly recommend them to anyone needing mechanical work or renovations done on their RV.

AC Repairs Toilet repair…read moreRear back-up & camera We came in with a laundry list of items for being on the road 8+ months with a 1 month stop. They were able to accommodate our schedule. Thanks Alexis & staff!

Helpful, friendly people to work with. Came near closing time but still got full service with 2…read moreyoung gents. Thank you

Great customer service, parents and I went to check of the Yamaha FJR they had for sale. The bike…read morewasn't ready for the show room, but they brought it out and gave us the run down. We shopped around a lil more that afternoon and decided to buy the bike. Everything was silky smooth and they finished servicing and detailing it quicker than quoted. They treated us very well and I'm excited to pick up my new ride tomorrow.