I have bought one boat 2 outboards there. I also have had service and repair done there as well. I…read morehave seldom done business with better results. I have been treated so well on a couple purchases that I felt guilty. That is so rare in todays business climate. An amazing variety of inventory in stock and very competitive. Ell done Elephant boys.

Everything was just fine when we bought our boat until we needed post payoff help, then the lack of…read morecustomer support was absolutely horrendous. We had a SmartCraft system installed so we could know the hours on the motor and do the required maintenance. They installed the wrong model, couldn't get it to read on our phone app (installer wasn't familiar with Android) and told us to call Mercury for support. After several frustrating hours and numerous unsuccessful attempts by various tech reps, we finally got one that informed us our issues were due to the wrong module being installed and directed us to return the one we had (under warranty) and told us the correct model to get. The boat trailer axel bearing dust caps are plastic and cracked when I tried to take them off to grease my axel. I called Lowe and was told to get help from the dealer. Two people at the dealership sold me the bearing buddy which definitely wouldn't work. Thankfully, Ed showed up and knew it was wrong but no one helped us get the required replacement caps. Elephant Boys doesn't carry them. The trailer is made by Karavan and a call to them led us to a source in Spanaway. I gave Ed and the other man at the counter the required part number but neither was interested in it. To say I detest Elephant Boys and their lack of customer service is a vast understatement.

The team at NW Boat & RV are easy to work with. Very responsive, no pressure and on time…read more They took the time to walk me through a new purchased trailer and had it ready to go when they said it would be. Great team.

I rented an RV from Northwest Recreational on July 13th 2021. As it was very warm day, we used the…read moregenerator to operate the roof top air conditioning. The generator quit and would not restart 45 minutes into the trip. A call to the NW Recreational and Cruise America yielded no help unless we journeyed to a repair place the following day hours away from where we were located in the Idaho Panhandle. In addition, the unit was not clean, in extremely poor condition and maintenance. The toilet smelled horrible and was almost not useable. The lack of a generator prevented the remote camping we intended for our week of rental. While driving, the front end vibrated and the windshield wipers were worthless when we encountered rain. Further, the refrigerator froze everything and ruined some of our food. Northwest Recreational was not helpful with our problems whatsoever. They pointed the finger at Cruise America and Cruise America pointed the finger at Northwest Recreational. With no resolution on our issues from either party's part, we are left with disputing the rental charges thru our bankcard. On our day of returning the unit, we were charged two additional small amounts that Northwest Recreational had not clue what the charges were for and said they could not reverse the charges. Bizarre, yes. Northwest Recreational is extremely difficult to deal with. I would highly recommend not doing business with Northwest Recreational.

We've trusted Legend Performance Marine with both of our boats, and every single time they deliver…read more Their team is knowledgeable, straightforward, and they genuinely care about getting things done right, not just fast." From routine maintenance to more complicated work, they explain everything clearly and never make you feel rushed. You can tell they're passionate about boats and about keeping people safe on the water. We wouldn't go anywhere else. Chad and his team came HIGHLY recommended to us through our boating friends., Chad's shop is truly THE BEST! When we were there to pick up our boat, we saw the caliber of the other high end boats there! Wow! After learning, Chad's work history, I would not trust anyone else with our precious boat!!!

DO NOT TRUST LEGEND PERFORMANCE MARINE -- Especially Chad. If I could give zero stars, I would. We…read morebrought our performance boat to Legend Performance Marine (LPM) to replace both 502 motors with Mercury factory remanufactured long blocks -- a $55,000 job. What followed was an absolute nightmare. The short version: * Massive delays, broken promises, and total lack of communication * Boat was promised by March -- work didn't even start until well after * First set of motors were "lost," requiring a second order * Paint job was done incorrectly -- twice * Lied about successful water test -- boat took on water the moment it was launched * Drain plug left out during attempted fix * Stereo system was stolen under LPM's care, and they didn't inform us -- only admitted it when we noticed it on the lake * Replaced high-end amp with used, low-quality junk * Canvas storage cover returned with a 3'x4' hole * Engines were never properly tuned and continued throwing codes * Demanded full payment for an unfinished and poorly executed job * Three years later, we're still dealing with issues from their work To make matters worse, Chad (the owner) is dishonest, evasive, and unqualified when it comes to tuning or performance diagnostics. He talks a big game but clearly lacks the expertise. Worst of all, he treats customers like a nuisance once he's been paid. Avoid Legend Performance Marine and any business associated with Chad. They cost us time, money, and trust. There are better -- and more honest -- options out there.

After a few 2 footides episodes I have bought 3 boats here. Superb experience from showroom…read morethrough support after the sale and finally trade-in and new purchase. We are fortunate to have this top caliber dealer in our area.

Wonderful, fair and easy to deal with start to finish. I will be back and recommend them for sureread more

I cannot thank you guys enough! The boat runs perfect now and we are having a blast at the lakeread more

From the owner: Discover Knottical Marine in Post Falls, ID--your destination for premium new boat sales,…read morefinancing, and expert services. From comprehensive detailing, annual maintenance and secure storage to professional diagnostic services, our dedicated team ensures your boating needs are met with excellence. Serving Post Falls and nearby cities like Coeur d'Alene, Hayden, and Spokane, we're committed to providing top-quality boats and services that enhance your water experiences. Trust Knottical Marine for all your boating adventures. Visit us today!

Dave and Mike did a great job finding us exactly what we needed. It was a great day and we…read moreappreciated the service.

Do not, I repeat, do not buy your RV from this place. The salespeople will tell you everything you…read morewant to hear, and then once you decline their warranty, The whole demeanor of the staff changes. The business manager who handled our sale completely changed the way he talked to us after we declined the warranty and became very short with us. A few days later, we went to pick up our RV and discovered that multiple things were broken. We were told to just take the RV home, use it for the summer, and then they would fix it. We did not want to do that, so we asked them to fix the issues before we took it home. They added a few screws to broken fixtures and then sent us on our way saying they needed to order parts. Mind you this was a BRAND NEW RV we bought. We were told the parts had been ordered. Two months later, we still haven't received the parts for the broken items we were dealing with. We tried calling to find out what was going on, but nobody knew what we were talking about. Eventually, we were told that the repairs had been declined. (Even though we were given work orders for everything) Now we're being given the runaround again and are waiting to hear something back. Extremely disappointed with this entire experience. I will be telling everyone I know who is in the market for an RV to avoid this place.

My boating experience with Vince Zimmer goes back to the mid-70s when he was located in Lincoln…read moreHeights. He sold and raced Nacra catamarans. Our 18' Hobie Cat at Sports Creel was no match for his Nacras. Vince owned Alpine Haus, one of Spokane's elite ski shops. Boats came later at the present location after he sold the ski business. His enthusiasm and attention to detail followed him into the boat biz. Vince made friends with every boat he sold. That continues to this day.

Rick, Vince, and the staff are awesome. They are polite, friendly, professional, knowledgeable,…read moreand fair priced. So glad I found this place. I recommend Alpine Haus Marina, Paul Nelson

I talked with the owner after seeing the photos online of the excellent work done on boat…read moreinteriors. I have had upholstery done for many projects before so I can spot excellent work. of the work I saw done the corners were done perfectly , channeling is done perfectly... I had a terrible experience with an upholsterer in town who ruined an heirloom chair and then charge me $700 for it. The reason I recommend this shop is the owner was patient and answered my questions was polite and forthcoming. They are so busy they're booked out by months but when I'm ready to have work done again this will be my choice.

June 2023- Last winter I had a problem with the rear deck/ engine cover of my I/O Maxum boat…read more Sure Fit did a great job matching the color and re-upholstering the deck. First class job, reasonably priced. Thanks Kelley and staff! Jim

Absolutely amazing people and business! After a long night of traveling, we ran into truck trouble…read moreand needed somewhere to leave our boat for about an hour while our truck was being fixed. Professional Marine didn't hesitate to help us out. They let us park the boat there, didn't ask for anything in return, and were incredibly kind and accommodating. That kind of customer service says a lot about a business. We were so impressed that we decided to use Professional Marine to park/store our trailer while we're on vacation at Hayden Lake. Huge thank you to the team at Professional Marine for helping us out when we needed it. If you're looking for a marine business that genuinely cares about people and goes above and beyond, I highly recommend them!

I have stored & serviced my boat with Bryce & Jessica for many years and I have always had the very…read morebest experiences. I store & service my boat with them and they have always been very professional yet personable, which I appreciate. Just last season I was able to call them for advice on an engine notification I was receiving while on the lake. Bryce took my call and walked me through the steps. Within minutes, I was back in business. That is a rare form of customer service, and is why I have stayed with them for many years. They were a great find and a tremendous value. Highly recommend! -Samantha CDA, ID

Steve will keeping lying about status on boat. Missing items off boat. Simply an untrustworthy…read moreperson.

Steve is awesome! I have an old engine and couldn't find a mechanic. He gave me the number and then…read moreasked what the problem was, told me to try something before I made the call. Worked perfectly!