I have an older Hammond that is not the easiest to work on or get parts for. I've always taken my…read moreboat to Madlin Marine. However, I needed to get my impeller done and they were booked out so I was impatient and decided to take it to a different shop. That was a bad idea! After replacing the impeller I took my boat out and it was still overheating. I called the other shop and they told me it could be some kind of exhaust blockage and wouldn't be able to get to it for awhile. I decided that I would take it back to Madlin Marine because they are the ones who have always worked on my boat. Well lo and behold I spent a crap ton of money for the other shop to put the wrong size impeller in. Madlin Marine showed me the impeller the other shop put in. The correct impeller that Madlin Marine put in was an 1/8 of an inch smaller then the other one. After getting the correct impeller in I put my boat on the water and it runs like a gem, no overheating issues! I took the impeller that was too big back to the shop, they would not take the impeller back or refund any of the labor costs for something they did wrong. Madlin Marine just did my winterization, they always go above and beyond. In fact I always get my boat back cleaner then when I leave it. I will never take my boat anywhere else again.

You know those jobs you just don't wanna do sometimes? Well, this was one of them for me and I…read morewalked into this place being new to the area, pretending like I had no idea how to work on anything. I brought them an older boat of mine for a simple fuel system flush and carb adjustment. Lo and behold, I get a phone call two weeks later saying that my bill was $2500. I asked what could the two minor issues I asked to have corrected possibly have needed that would have totaled $2500 for a carb adjustment and fuel system cleanse? Well aside from the two things that I had asked them to perform that didn't get completed (which I'll get to), they installed an in-line fuel/water separator that I didn't ask for. Charged me for the separator but not the labor since I didn't ask for it but they did it anyway. Ok I thought, no biggie, it was like 75 bucks for the separator itself. Alright cool, no biggie. THEN they tried to sell me on an automatic bilge pump, which I didn't ask for and then proceeded to charge me $1500 for flushing the tank and very minimal fuel lines and a carb adjustment. Now THIS is where it goes downhill. I come to pick the boat up and tell them that I'll give them $1250 on the day of pick up, but my bill was just under $1500. They said OK no worries. You can take the boat home and just give us a call whenever you're ready to throw that last 300 at your bill. I said awesome, I had a feeling that this place was not only being proactive with things like the in-line separator choice and other tips, but also for allowing me to take the boat home with a very minor outstanding bill. Made me think, OK these guys are in it for the enjoyment of the marine life and not the money. Same way I treat the business I own. What a perfect shop to take your boat to that you're restoring to give to someone as a gift. Good morals it seems, right? Wrong. I put that boat on the water the next day and it wouldn't start. After maybe 10 attempts at ignition, I did a quick walk to the stern and found that a QD fuel line to the motor wasn't connected, popped the seats up and fuel line to the tank wasn't seated on the in-line separator properly, they left the old plugs in that were fouled to oblivion, and they left footprints all over the seats. Considering the upholstery is in near perfect condition for that year of boat, you think they'd take their shoes off at least. Not to mention leaving the motor cover unlatched so as I'm going down the road it pops open, had to pull over and close it up. A very close friend who could run circles around these mechanics laughed at the idea of paying them 1250 to put a boat on the water that didn't run. Knowing good and well I could do everything myself, just didn't feel like smelling like fuel for 2 days. So what did I pay for? Well I'd say I paid a business to not do their job. The interesting part is they told me they dyno'd the boat and gave me compression testing across all four cylinders, so how is it that the fuel lines were still disconnected from the "fuel system flush" but you gave me a dyno when you were done adjusting what I asked for? Hmm, that's weird, wouldn't the lines be connected if you dyno'd it when you were done? Personally, I don't think they ever dyno'd the boat. Nor, do I think they ever did a compression test. I also think that if they did put new plugs in it, they then proceeded to pull those out and reinstall the old ones to save a few bucks because no boat would've ever ran with the spark plugs I pulled out of the boat WHILE I WAS ON THE WATER. I had to scrape carbon off and luckily had a can of brake cleaner on me to try and clean them up as best I could to get back to the dock....They were black as night. They also told me right before I left, that I may have to flush the system again myself....when I request a system flush, and I have to do it again myself, YOU'RE NOT DOING YOUR JOB. My end suggestion, DO NOT GIVE THESE PEOPLE MONEY. The ENTIRE BUSINESS FROM THE CRAPPY LOBBY AND SERVICE TO THE CRAPPY SHOP is not worth it, don't do it. Find another place.

Scott took the time and effort to repair my Mercury outboard motor, which had some severe issues,…read moreand that caused my boat to stall out on Hayden Lake. Scott kept me informed during the whole process, fixed the motor issues promptly, and now the boat runs better than ever and even goes 2MPH faster than it ever had before. Thank you, sir, for your time, effort, and excellent, professional repairs... sincerely... thank you!

Great guy, talked through all problems and solutions and priced things out before charging me…read more Scott spend a lot of time on the boat, ordering parts and talking to me and I only was charged 3.5 hours for bill. He walked me through everything when I picked it up and gave me his recommendations as well. Few things I could do myself, so he completed his portion and left it easy for me to complete what I knew I could do. Driveway back to shop could use some gravel, but no complainants about his shop, him or the quality of work he provided. I will go to him again.

Randy helped me twice in one week! 1st, replaced batteries, but 2nd, diagnosed an engine…read moreoverheating and replaced my impeller. 2.5 hours and I was back on the water with the grandkids that were leaving the next day! Both repairs were done on my own dock, saving me front getting towed, boat out of water, who knows how long of a wait for service during these busy summer days. Randy is knowledgeable, competent, service-oriented, and Brenda, his wife, is available to run for parts. This company is performing a GREAT service at a reasonable price!

Very matter of fact service tech Came to me with boat in…read morewater; near His home shop. Ran some computer diagnostics and found no problems. ( Of course now the motor runs nice ; never fails) Very to the point. Offered no charge. I gave Him a nice gratuity) Sure I would 1. recommend this service and 2. call my self again.

Steve will keeping lying about status on boat. Missing items off boat. Simply an untrustworthy…read moreperson.

Steve is awesome! I have an old engine and couldn't find a mechanic. He gave me the number and then…read moreasked what the problem was, told me to try something before I made the call. Worked perfectly!

James did the most amazing job cleaning my Jeep Wrangler. He got me in quickly and his rates were…read moremore than reasonable considering how much work he put in. My car hadn't been detailed in 8 years and was used heavily off road almost every weekend and for work during the week. I gave up trying to vacuum the carpet and clean the interior because I couldn't get all the dirt and grime out. I thought it was a lost cause. James was prompt and professional and quite honestly a magician because I have no clue how he was able to make it look brand new. I highly recommend him and will be sending my off-road crew his way. Thanks for saving my Jeep James!

Was very pleased with James and his detailing talents. His low overhead helps keep the costs down…read moreand manageable. My boat is 50 yrs and James made it look brand new again! His years of experience truly are a credit to the trade. I highly recommend SunBro's to anyone who has a vehicle/boat that they want to restore or maintain. I plan on referring James to as many people and business's that want quality workmanship and affordability. I plan on being a repeat customer with the confidence and assurance that James will get the job done to a level of high quality and workmanship. I am truly a very very satisfied customer!! Thank you James your the BEST!

Rick did a great job repairing our boat, rebuilt the carb, serviced it at the slip in short notice,…read morehighly recommend him

The owner Rick is very knowledgeable and helped fix my 90HP 2 stroke outboard. I was referred to…read moreHope Marina and they said Rick is the guy to work on 2 stroke and 4 stroke outboards servicing Sandpoint area. Really nice and helpful guy

Had an issue with the outboard motor on my sailboat. They fixed all issues and it runs like a new…read moremotor. Highly recommend.

From the owner: TD Marine is a Mobile Marine Service in North Idaho…read more Winterizing, Summerizing, Service, Repair. Call us today! 208.661.7872 Thanks!!

Wonderful, fair and easy to deal with start to finish. I will be back and recommend them for sureread more

Terrible experience with this company! After spending over $25,000.00 in extensive repairs to our…read more31ft boat, we got our boat back and the windlass (electronic anchor system), and fresh water system no longer worked. They forgot to re-connect the main power line to the windlass which I found and fixed myself. Then we were told we needed a new fresh water pump. I took another look myself. In fact they had knocked the main water inlet fitting loose which caused an air lock in the pump. I fixed that myself too by purging the system. We don't need a new pump! We were never provided with an original work order estimate. After all the work was done we received a difficult to read report which was sparsely itemized. We had to return the boat so many times, it was embarassing! One of the original things they were supposed to fix and never did was oil in the bilge. We still have oil in the bilge! I had asked the owner if he would meet with my wife and me. He ignored our request for two weeks. Finally, he had someone from the office call to tell us that they were not going work on our boat any more! There is much much more to this story! We cannot recommend this company!

I have stored & serviced my boat with Bryce & Jessica for many years and I have always had the very…read morebest experiences. I store & service my boat with them and they have always been very professional yet personable, which I appreciate. Just last season I was able to call them for advice on an engine notification I was receiving while on the lake. Bryce took my call and walked me through the steps. Within minutes, I was back in business. That is a rare form of customer service, and is why I have stayed with them for many years. They were a great find and a tremendous value. Highly recommend! -Samantha CDA, ID

Professional Marine is the highest quality service available. Extremely knowledgeable and prompt…read more I have worked with other boat shops in the past and Professional Marine is far beyond superior than anyone else with their support, storage, service, and professionalism.