Thank you to NV Energy Reno Nevada, gas meter Installer Brandon S, with 14 years of Five Star…read moreInstall customer service experience. Thank you Brandon for taking out my smart meter and putting in my requested digital meter. I will now pay a very small fee each month to have my meter read by a meter reader. I am now considered an opt out customer. This was a very big decision for me to choose to have my smart meter removed and replaced with a digital meter. This meter will read for both gas and electricity. Brandon was outstanding at his job and I enjoyed talking with him, he has been with NV energy for 14 years. The install took around 20 minutes and I am really happy for the digital meter as a NV Energy new opt out customer. Thanks to NV Energy & Brandon S for great service. This is my first home and I chose this meter for accurate account of what gas & electricity I use daily. I look forward to see if my NV Energy digital meter charges, are better compared to the Smart Meter charges. Time will tell. Julie A

What a poorly run company. We leased a warehouse and simply needed to transfer service into our…read morebusiness name. After calling twice, I was told to email them. Every e-mail response came through an encrypted message system that I couldn't even open or read. A basic account transfer should not be this difficult. Instead of solving the problem, they created more obstacles. Extremely frustrating experience and a complete waste of time.

Well Reno and propane people I was so upset last night that if you read it you would understand but…read morethanks to Aaron and Brian we finally got things right I hope so until I see it on my next bill I will update then but was nice Aaron listened and thank God for recorded phone calls Ann wasn't the problem here but it looked like she was so Ann I apologize to you sorry I blew up yesterday but simple math is simple math and Aaron took a nice try to still bill me for your gift and he finally understood where we Ann were coming from thank you I hope this is my last message for eagle energy dam it mis communication gets people upset this day and age thanks Ann your responsible for me keeping me as a customer thanks

Almost 2 years later, not once have I run out of fuel nor had any interruptions in service for any…read morereason.To the contrary, my delivery guy Mike is the BEST. He calls me the day before and about 45 minutes before he comes the day of. Just as a curtesy. He is a Professional and he just knows when he needs to be here. 5 stars isn't enough for the Eagle team. These guys are not on their best behavior to win a customer, they have demonstrated exceptional service to EARN a customer. Thank you!!!

Thank you for the service yesterday. You have a fantastic crew! They are hardworking,…read moreknowledgeable, and did a great job cleaning up. The yard looks amazing, and we couldn't be happier! We will gladly recommend you guys!! Thanks agains. Karen M.

Jenny who does the estimates is very careful, knowledgeable and thorough. The crew that did our…read morepruning did a very good job and we got a small load of chips to mulch everything. We highly recommend Noah's.

We had chirping smoke detector (we thought). Called early morning and Joe showed up around 10…read more Replaced all the batteries, but still chirping. We then noticed the CO detector was the culprit. Replaced both CO detectors with smoke/CO combos. Everything is back to silence (relieved sigh). Joe was fabulous and persistent it getting things resolved. Excellent!!!

Shannon and the team at BrightLife are amazing. They have installed trailer shore power, spa…read moreconnect and a EV charger for me. They are fast, clean and reasonably priced. Once you are on the schedule the team is punctual and polite. I cannot recommend them enough!

Mountain Vista recently came out and replaced our entire roof and I couldn't be happier! From the…read moreinitial phone call, where they directed me to a reputable solar company to remove and reinstall the panels, to the final walk around, 10/10! They were incredibly communicative and notified me of any delays for arrival, they sent a reasonable and detailed estimate within 48 hours, and their attention to detail carried into the roof craftsmanship as well. I will be recommending them to everyone that asks; you should give them a call too!

The estimator knew right away what the problem was. The…read moreworkers arrived right on time and finished the job in less than an afternoon. The repair work looks great.

Following up on Sol Up, absolutely the best solar contractor in Reno. We've been having bird…read more(pigeon) issues with our four-year old Sol Up system, where the birds have been using the PV cells for protection. Spoke with their office folks, who sent out a representative to assess the condition, and prepare a strategy to make the system bird proof. System's new guards installed, so that there is no access to the under panel space. Those birds will have to look for another Reno roof for protection. Thank you Sol Up.

I wish I could give 10 stars. There is a good reason their reviews are high…read more Yes, it is a long review, yet there is a lot to mention about Sol-Up. First to say, I know a lot about this stuff. I've been an electronics and software engineering consultant for over 40 years, designing all sorts of electronics such as medical, scientific, high energy, and even solar inverters for many corporate clients. The wife says I over-analyze everything, but I want to make sure there are no regrets when making a big electrical change on the home. Sol-Up did not ask for this review. I contacted 5 companies in the area to ask questions about installing a Tesla PowerWall (whole home backup power). The previous owner had already installed solar panels years ago (a company now out of business). The one place that impressed me most was Sol-Up as the pricing was good and they were smart. More importantly, the initial contact "Matt" knew what he was talking about and had instant answers to many detailed technical questions. Matt smoothly passed me to the project Coordinator (Colleen) whom was always on top of the process and informing me about the status and schedule. They first came to review the situation and gave me pricing. I ordered the PowerWall installation and paid a reasonable small deposit and signed the online agreement. At installation time, I got Fernando and Cody; two young, smart, experienced men whom were confident, careful, respectful, and considerate of the property. A Powerwall is a complicated installation to tie into existing solar production and the electrical panel. They did a fabulous job working in really cold weather. Then David "Handyman" came to patch and paint things to perfectly blend with the wall. Afterwards, Colleen had the building inspector and Roman come together within just two days to make sure everything got approved. No problems and the inspector was pleased. Yea, NV Energy had to put in their 2 cents worth. He came a few days later to inspect to his satisfaction and install the meter. I asked if things were by him. His reply was... "Yes, this is a nice installation, and I wish every company would do this well". There was a small hiccup during operation where the Tesla App wasn't showing the flow of energy properly although everything worked. Joe came out immediately to do a minor reconfiguration of sensors and all was well. Days later, Matt followed up again to see if everything was ok. When there is a power failure, the lights don't even flicker and no indication the power was ever lost or came back on. Just a text message to give an update. Fabulous. Bottom line is that Sol-Up did the best job of any company I have ever had to do a big electrical task. Other companies could learn a lot from their process. When it comes time to upgrade solar panels in the future or to install an additional backup battery, there is no doubt who I would call or recommend. Thanks Sol-Up team.

I had an outstanding experience with replacement of my furnace and AC. Tony, the estimator really…read moreeducated me on some of my homes issues. He gave me discounts and credits that really helped with the price. Don't think any other company could have beat his bid. The installers, Francisco and Neil did a superior job and took a lot of extra care not to inconvenience me. Everyone I dealt with were the best. I highly recommend Sierra Air

Corruption at it's finest. I have part of their home program for years paying faithfully. They came…read moreout for a routine AC review and I didn't buy an upgrade they wanted (unit is 6 years old). They then would not certify that my AC unit was working correctly. Within an hour of departure the unit stopped working. They sent same man back that evening, he got it to work then an hour later, no longer working. Next they sent someone else out who said it just had to be our breaker which I doubted. Still I updated new breaker and the AC unit stopped working again. I have asked to speak to manager. The operator takes my messages and I have never received a returned calls, two weeks later still no call. They were suppose to send out an emergency tech. No one has showed up. Called and couldn't get any response other than the woman who answer phone. What a joke. **Update** I am revising my score. I finally received a phone call this morning to discuss my situation and we agreed on the next steps. They were very apologetic but its sad it had to come to this to get a response.

Henry was awesome, very friendly. And knew what he was doing. He was very efficient fixing my…read moreleaky hose bib. I will definitely use him again if I need a plumber.

Nick was a life saver today! We have an Airbnb that we manage long distance. We had a small window…read moreof time with a turnover today and the sudden discovery of a leaking garbage disposal. Of course it happened on a Saturday, but Nick responded quickly and got our disposal replacement done in time before the new guests arrived. We will keep this team on speed dial for sure!