Was looking for a last minute move-out cleaning service through Yelp and found Got It Maid. Spoke…read morewith Kiran through messages and then over the phone. Super quick responses and reasonably priced! Anddddd they work on weekends too! Anddddd they saved me because I was freaking out about having to clean after packing and moving. I had scheduled my cleaning for a Sunday afternoon and received a call from Kiran saying that the team they had originally assigned was going to be later than the original time slot because they were at another place. Unfortunately that wasn't going to work for me so Kiran came herself to clean my place! She and Alex did an amazing job and made sure everything was clean and pretty! They were super nice and Alex ended up having to help me clean off a couple of things that were in the garage that I was taking with me (because I can't do spiders) and even helped me put them into my car because they were heavy. They took a little bit longer to clean my place but I'm glad they did because they actually cleaned so many things that other places would have you add on. I would definitely recommend them to anyone and go through them in the future!

I am so happpppy with Got It Maid!!! I needed a deep cleaning bc boyyyy my house needed some…read moreloving! The owner herself came and crushed it!!! She took her time and even asked my husband and I to come up and see if we wanted her to work on anything or change anything. Nothing needed additional work she was so detailed! I am now going to book them now on!

Rob was an AMAZING help getting my apartment to feel like a home again!! So many years of stress…read moreand failure to upkeep my apartment were washed away within a couple hours. I truly cannot recommend any other cleaning service besides this one. I will be a repeat customer for life and even recommended a few others to use their service. Thank you to Rob and Meghan for their impeccable hospitality and helping me get my life back together!! The service is definitely affordable with no hidden fees. You get exactly what you pay for, and even more! I couldn't have asked for better people for my apartment cleaning

I've used DD Cleaners 4 times now for a general house cleaning and wanted to share that I'm super…read morehappy with their service. Everyone they've sent is so personable and professional, and today Rob is no exception - he did a great job and was great to see again. I'm also usually tackling work at the same time and he was very considerate cleaning around me. DD Cleaners is perfect for a more thorough cleaning than I'd usually do myself and I highly recommend them if you could use the help getting your apartment looking better than when you moved in.

A Great Experience from Start to Finish!…read more We recently scheduled a deep cleaning for our three-bedroom, two-bathroom, single-story home, and I can confidently say the experience was worth every penny! For pricing reference, our total was $450+, including the additional weekend service fee. While pricing will naturally vary depending on the home and services requested, I felt the cost was reasonable for the quality and convenience provided. Michelle handled the scheduling and coordination, and she was fantastic! She was responsive, informative, and made sure we knew exactly what to expect. Two ladies arrived for our scheduled 8:00 AM appointment at precisely 7:58 AM. Talk about punctuality! They were friendly, professional, and incredibly accommodating, especially as I was still clearing a few personal belongings to give them better access to certain areas. What I appreciated most was their efficiency without sacrificing the quality of their work. They provided an estimated completion time and delivered right on schedule, if not slightly earlier. Coming home to a freshly deep-cleaned house was definitely the highlight of my weekend! We regularly maintain our home, but having professionals take care of the deeper cleaning makes such a difference. The entire experience, from booking to completion, was seamless, and I'm already considering monthly services. Overall, an easy 10/10! Excellent communication, punctuality, professionalism, and attention to detail. Michelle and her team absolutely delivered, and I wouldn't hesitate to book again or recommend them to others!

Let me start by saying the cleaners I've had consistently for the past 6 months have been nice and…read morearrived on time (Franciela is wonderful). However I have had a few hiccups over the past few years since I've used their service. Nothing I couldn't get over and that they didn't try their best to correct. I'm pretty easy going and understand stuff happens. What is leading me to write this review today is how their management handled my particular situation as a loyal patron of a few years. I have had a biweekly cleaning scheduled consistently for the past 6 months. Haven't asked for much change and always get my two cleanings a month - same day, same time. I asked for an EXTRA cleaning this month, so I wanted them to come MORE. The way they entered into their scheduling system deleted my current scheduled time. So to my surprise after I woke up early and spent an hour prepping them to show up at 8 AM, no one came. I called and asked what was going on and I had to follow up twice. They said I wasn't on the schedule until the 29th! I told them I needed it done today and they could not find a way to make that happen for me after I have probably spent close to $10k with the over the past couple years. I have 3 small children so it's not the most convenient to have services like this canceled and then rescheduled. Plus I stripped all my beds and picked up everything for them so they could do a deep clean, all for nothing. Instead of offering any resolution other than "we are sorry, we don't know why this happened", I was pretty disappointed to say the least. Needless to say I will be providing my business elsewhere.

***** Edited to add, Maid in Orange reached out to me yesterday to apologize and take full…read moreaccountability for the ways their office staff dropped the ball. Happily changed my original rating of 3 stars to 5 stars and am looking forward to my next cleaning! ***** Let me start by saying that Karen did an excellent job - 5 Stars!!! However, I would give the office 1 to 2 Stars. I've used Maid in Orange off and on over the past 4 - 5 years and often recommend them to friends. For this particular visit, I booked one technician for three hours, with an arrival window of 2:00 - 5:00pm. Both the website and the reminder email make it VERY clear that this is an "arrival window" and not the actual hours that the technicians will be in your home. So, I planned my day around being home at 2:00. You can imagine my surprise when my teenage son called me at 1:25pm to tell me that someone was at the door to clean our house! For this particular visit, I did not want my entire house cleaned, I only wanted specific rooms/areas done. Because Karen arrived when I wasn't home (and because my son didn't know which areas of our home I wanted her to clean) she ended up cleaning and moving things that I didn't want her to touch. And thus, 15 minutes of the time that I paid for went to waste. Again, this was NOT Karen's fault, she said the office sent her. Honestly, I would have let this go and not written a review at all, however, I called the office at 1:30pm two days ago and still haven't received a call back. Also, in the past, I have always received reminder texts in the days leading up to my cleaning appointment and usually receive a text or call to let me know that the team is on the way....this time, I did not receive any of those texts. Perhaps there has been a change in ownership or office management??? I can recommend the Maid in Orange technicians but am disappointed with the customer service. When a customer calls your business to let you know that you've made a mistake, a returned call is the bare minimum.

We called a few days ago to book a cleaning and said we were looking for two cleaners. We were told…read moreit would be 1.5 hours for $150 ($50 per cleaner, per hour). The arrival window we were given was between 9-10 AM. Though we were told that we would be notified 30 minutes prior to the team's arrival, we didn't receive any texts. Today, Esperanza arrived alone at around 9:55 AM and said it would be $150 for 3 hours. Though we expected 2 cleaners for 1.5 hours, we agreed. Esperanza told us later after 2 hours of cleaning, that the kitchen and living room would take 2 hours instead of 1, so our total would change to $200. This was a little unexpected but we agreed to this too. However, she finished after a total of 3 hours of cleaning, she didn't need the additional 4th hour. But when we were about to pay, she charged us $200. We ended up paying $180 but she did maybe an extra 5 minutes at most, not a full hour, for the extra $30 we paid. Esperanza was nice and she cleaned our place well. We just weren't very satisfied with how what we agreed on, and expected, kept changing. Also, I'm not very sure if they take out the trash or not. When I asked, Esperanza agreed, but she looked a little surprised, so I guess this is one extra thing I was left wondering about.

We've worked with Mikhail and Natalie for a few years. They've always been hardworking and…read morethorough. For us, they've gone above and beyond to do some tasks outside of simply cleaning the house. Being disabled and my wife and I being older, this has been very helpful. We will use them more as needed.

This review is for a move out clean of a 3 bedroom, 2.5 bath home…read more I communicated with Mikhail throughout the booking process, who was overall professional and polite. He responded to messages quickly. I outlined what we needed for a move out clean and it seemed that we were in agreement. He never mentioned a time limit, but did mention multiple times that he wanted his team to make sure the team had enough time to complete the job and wouldn't be rushed. That made it seem to me like the job would be completed thoroughly and not just based on time. Mikhail sent two women to clean my home. They were polite. 4 hours after arrival, I was given a "15 minute" heads up. I came immediately but they were basically packed up and visibly ready to leave. I noticed immediately that the baseboards were still dirty, some walls had not even been wiped, the kitchen counter still had grime, top kitchen cabinets had not been wiped down, and the window blinds were still dirty. Mind you, the window sills had already been cleaned, most walls were cleaned and painted, and one shower had just been professionally cleaned that week. There was no furniture or anything in the house as it was a move out clean. It should have been thoroughly done. Unfortunately, as I brought this up to the cleaners, they kept saying "it's clean" and "we have to go." I was upset. I had to stay and clean the spots they missed. Mikhail told one woman to stay behind and "help", but they had already packed up their cleaning supplies and one woman had already left. It was so uncomfortable that I sent her home. If Mikhail had taken the time to communicate properly, I would have been willing to pay more than the standard $450 to get the job done right. I was fully prepared to pay significantly more to make sure the home was clean and ready for a new tenant. Instead, he capped the job by price instead of completing a thorough job, which just added to the stress of our move. I do think the women worked hard. Certain areas were well done. The job overall just was inconsistent and I was never informed that there was a strict 4 hour time limit. Mikhail tried to say it was a time estimate; however, the team was packed and ready to leave promptly 4 hours later. There was no flexibility whatsoever. I really wanted to like this company, but I simply cannot recommend them for a move out clean. I think they are better prepared to handle simple, routine cleanings. My hope is that they can learn and improve. I truly want the best for them.

What an amazing experience with Dust Bunnies of Orange County! They were very flexible with my…read moreoutrageous schedule while closing on my new property and were able to come clean within an hour of me getting the keys. I utilized the move in cleaning service and the ladies did an amazing job cleaning. The new home looks spotless. Very reasonably priced for the amount of work and care that was put in to cleaning my home. Would definitely recommend to anyone looking to get their home feeling clean and fresh.

I am so grateful to Dust Bunnies of Orange County! First and foremost: they do an AMAZING cleaning…read morejob. But also it was so easy to schedule. The owner, Mark, is responsive, reliable, and a pleasure to do business with. I wanted to hire a cleaning service to help my daughter, who is in college, keep on top of the mess that accumulates in her one bedroom apartment. I'm so glad I find Dust Bunnies. The cleaning team got rid of the accumulated grunge--they are nice people, easy to communicate with, and with no judgment! We have established regular service with them, every three weeks. A game changer!

Great pricing on home cleaning services. Quality of work was good and will use for future services!read more

Thank you for sending Aya. She was very thorough with her cleaning and made sure our bathrooms and…read morekitchen were super clean. She also cleaned our kitchen including the stove, microwave and cabinets. She mopped our floors as well. Aya was also very courteous, professional and friendly. Highly recommended cleaners.

I found Finest Housekeeping on Yelp. I contacted several cleaning services via Yelp but Finest…read moreHousekeeping was the first to reply. Finest Housekeeping arrived at my home on time to assess the house and determine cleaning fee. We hired them on the spot. Anna and Madeline work as a team to clean my 3000 square foot home. I have been a customer for the past three months. They are extremely thorough doing very detailed cleaning which includes vacuuming furniture, floorboards, dusting, polishing my refrigerator, etc. I didn't have to ask them to do these services that some cleaning services call extra. I have been extremely pleased with their service. They have been reliable and professional. Questions are quickly answered and they are always available to answer questions. If you are looking for a great housekeeper, look no further. I look forward to coming home when the have cleaned.

Anna and Adelyn were awesome to work with. With a home recently remodeled and a 1 week old newborn,…read morewe wanted to make sure we had a clean home for the baby to come home to. In the walk through, we discussed preference for baby safe products, specific focus on where construction dust might have settled, and they were very clear and transparent on what they would cover and what would be extra. They were prompt to reply and easy to communicate with. In the first clean, they left the areas I wanted focused on spotless and did a great job. We're looking forward to working with them again!

I'm so glad we ate using the service again! I wanted to share that the father of the son's…read morebathroom and walls , especially oven could use a bit of TLC. I'm not sure how to put it nicely, but it's a bit of a mess. Thanks for not pointing it out, and I really appreciate that you made it super clean.

I used these cleaners 3 months ago for a 2 hour job. They sent one maid. The quality of the work…read morewas subpar. Only after my review did they offer to come back and reclean possibly for a better review. I figured they are trying. I reduced the work being asked of them from last time as it seems they are slow paced especially as they charge by the hour and not the project. I asked for them to do standard clean of my 2 small bathrooms. And my floors. Let's just say she couldn't get through that. She spent 75 mins in my tiny bathrooms. And then had 45 minutes to vacuum and mop my floors. And she still didn't finish that. The largest and most used room was untouched. She had time left but she wanted to go at her slow pace. It was odd because she didn't seem to have what she needed to wipe the floor. And she didn't use a vacuum to pick up the dirt and trash. She didn't move any chairs around to get under things or under any rugs. There was no heavy lifting that would have taken this long. In my opinion she had enough time to do what was asked of her. It shouldn't take 2 hours to clean the floor and do 2 bathrooms. I can do all that within an hour. I think bc it's an hourly service vs. a project service they take advantage. My regular maid cab deep clean my house by herself in 4 hours! I can do all of that in much shorter time. I use a vacuum and my mop kit. I want ti like them. And use them again. And wish I can give them a better rating but I can't. Also, they sent the same maid from the first time. So I don't know what it's like with different ones.

Confirmed appointment in a timely manner, price quoted was reasonable…read more Two people came for moved out cleaning, result was great, no complaint from the landlord.

Margaret and her husband Milo are great to work with. Milo to house for estimate and arranged…read morecleaning to our schedule. Excellent communication, in prior to arrival, progress and leaving. House was immaculate and I noticed little details where they do a deep and thorough cleaning. Example little rust around sink drain, etc. Highly recommend and they will know be regulars at our residence. Alexandra and Michael our cleaners took their time and really impressed me!