1. Nugen Technologies Incorporated

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San Carlos, CA

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Nugen Technologies Incorporated

5.0 (1 review)

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13 years ago

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Kaiser Permanente Lab - Correct hrs as of 03.11.23  |  screenshot for KP app

Kaiser Permanente Lab

2.0(6 reviews)
1.1 mi

3.5 stars. Hmm, my Fri early evening experience was efficient @ 5:50p. Clean, newish facility, but…read morequiet af w/ other services long closed. I guess it could be a lil scary, esp coming up from the underground parking lot, but I wasn't alone. With that said, appreciate the late hrs. I tried to check for appts in app beforehand, but it seemed like no same day availability later than ~3:20p. Dropped by to check since we were already nearby. No clerk at the window, but the ticket generator spit out #s when prompted. I proceeded to peek inside. Then heard faint computer voices to approach certain windows. The female tech had trouble finding a vein & poked around my arm for quite a bit, which wasn't pleasant. The male tech didn't know how to print a copy of the requested labs for my fam like she had offered to me. Inaccurate hrs on here. I'll submit an edit. FYI in case Yelp doesn't get around to approving it: M-F 7a-7:30p & wknds 7:30a-4p (esp helpful compared to SM, which is M-F 7:30a-7p & closed wknds)

The operator named Rosa who answered around 4:45pm today, who sounds like a 50 yr southeastern…read moreasian lady, was very rude, condescending, and would NOT look up more than 2 clinics to check availability for my schedule saying "Company policy"?! Like what. I have had numerous operators in the past look up 5 to find the best time to schedule an appt. Absolutely ridicoulous. She also told me NONE of the clinics take in walk-ins for injection? Which I know is not true since I did a walk one last time.

Nugen Technologies Incorporated - laboratorytesting - Updated October 2026

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