I've purchased a few items with Andy Lu at Airport Appliance and now Homewise Appliance because I…read morelike to see the same person and he's been my go to for help.tHe's extremely knowledgeable about different appliances. He's professional, friendly, great customer service and cares about his customers. If you can't make it to the store, call him and place an order by phone, I did for my dishwasher and microwaves. And recently a new washer and dryer.

Had a great experience working with salesman Andy Lu. Gave us his cell number and answered the…read morevarious questions I sent by text. Even helped us find a rebate from the manufacturer to save us a little money. Thanks, Andy!

A few options were made available they took my old set away and I believe I got a good deal…read moreconsidering how much these are brand new.

Bummed website said they were open today and we drove 45 minutes to get here. CLOSED ON WEEKENDS!read more

I purchased a warming drawer from Shawn. We have a specific style of the kitchen that we need to…read morematch. Shawn was very patient with us. Showed us multiple models from luxury brands. Finally found one that worked. They carry brands such as kitchen aid, wolf, thermador, Miele etc. The one I purchased is dacor. It had dents but at area that are not visible after installation. With it being 'last year model' there was no warranty. But so far so good! We paid 1/2 of what we would have paid if it is brand new :). Check them out. Maybe you would find what you are looking for also.

Really happy with our experience at Appliance Leaders! We were shopping around the Peninsula for a…read moreBosch dishwasher and they had better inventory and prices than anywhere else we looked. Delivery came within a few days and the team was super professional and on time. Solid option if you need something quickly and don't want to deal with the big box store runaround. Would definitely come back!

The business name is a bit mangled here, so I hope people find Jerry's Appliances!…read more I was having a difficult time finding a Dryer with a drop-down door and he had three!! Stock is always changing, so you never know what you might find! And if not exactly what you're looking for, try again the next week! I can't say enough about how great Jerry is. He listened to all of my wants (and complaints about the dryer my landlord supplied that was leaking gas). He really knows his stuff! He could tell what was wrong with the old one, but it would cost more than even a new dryer to replace the part! He can also do repairs! We went to the store in the afternoon and had the installation the next morning!! He delivered from Hayward to Oakland, up a five-step walk-up porch, did full installation (supplying the tape), and took away the old one!!! All by himself! I had removed the bathroom and laundry room doors to fit the machines through and he even offered to put the doors back for me!! The dryer started making a noise the second time I used it and he came out the next day and fixed it (it was an easy alignment fix). No fuss! Miguel also works with him, but in the window of time I dealt with him (~ a month), Jerry was a one-man show! Working solo! Thanks much, Jerry!

I took my dryer in to repair because it was taking forever to dry and I also took my washer in for…read moremaintenance might aswell. I had insurance trough geek squad and they came to "check" it just had lint stuck so I cleaned out the lint but it wasn't working so after attempting to get them to fix it and nothing was done I opted to take it to this place. and the gentleman Jerry he did an amazing job!!! mind you geek squad couldn't repair it. so thank you Jerry for your service 100% recommend.

Perseverance!!! Word of the day…read more Contacted Kyle of Jebs Appliance when our four year old Whirlpool Dishwasher ceased to function properly. Kyle arrived and trouble shot the problem and determined that the motherboard died. New one ordered. Kyle installed the new board... NO JOY IN MUDVILLE!! Checking... rechecking.... Finally he determined what caused the issue was a double fault. A short on the main power input caused the mother board to fail. All is good.... Thanks to perseverance!! Well done Kyle.

They are very knowledgeable. fair prices,and excellent work. I have had several appliances fixed by…read moreJeb's. Very trusting.

My experience with Stephen was great! Super easy to book online and he arrived right on time. He…read morequickly diagnosed the issue with my fridge, showed me the estimate to approve and then made the repair. I would definitely work with him again.

Gave them my dryer info. Appointment was two days time frame. If they cannot get or have the part…read more Don't show up or re-schedule the appointment again. 1. Late to the appointment 2. Time frame was for two hours. Rush out immediately after thirty minutes saying he don't have the right part. 3. Pay $75 just for the partial inspection. Rather than getting it fixed. I had to call another repair company that actually does their job. You realize people's time/money don't grow on tree. Please don't justify anything because this is bad business. I requested the service, explained what was wrong with it. Still, trying to say he don't have the part. If you don't have a supplier don't fucking show up.

I am so grateful for the speed, service, and communication of Luis and J&L Installs. When we needed…read morea dishwasher, fast, Luis was able to take care of us. A week later, when every other store in town was sold out, he and his team came and installed our shiny new dishwasher. They stayed and made sure everything worked, which was incredibly refreshing after the horrible experience I had recently with one of the bigger online box stores. Next time you need a new dishwasher or any other appliance, support a local business and get Way better service.

Luis installed the Wolf 36" gas cooktop at my place. This was the Wolf CG365C/S contemporary…read morecooktop that is different than the regular "drop-in" models. We needed to cut about 3/4" of our granite countertop, and then drill the holes in the front for the knobs. This was a tricky job. Luis did this professionally. Best, he was very careful about dust and noise with granite cutting, and ensured that the kitchen was well covered and cleaned during and after the job. Highly recommend J&L Installs and Luis!

I have been going to APD since 1980. I have always received polite, courteous and extremely patient…read moreprofessional service in regard to parts or appliances. Prices are competitive with other stores and knowledge is unbeatable.

The person who came to my home did not install the product/machine at all. He simply left the…read moreequipment behind and walked away without doing any work. What was even more disappointing was his extremely rude and disrespectful behavior in my home. I politely asked him to remove his shoes. In case he did not want to take them off, I even provided shoe covers for him. He refused those as well, saying, "My shoes are clean." This was my home, and I believe asking a service professional to remove their shoes or wear the shoe covers provided by the homeowner is a very reasonable request. His attitude was incredibly disrespectful and unprofessional. He did not even partially complete the job. He simply left the equipment there and walked out. As he was leaving, he sarcastically said, "If you like it, great, byeeeeee," as if the whole situation were a joke. I have never experienced this level of disrespect and lack of professionalism from someone coming into my home to provide a service. If a company cannot respect a customer's home or complete the job they were hired to do, I would strongly recommend looking elsewhere.

Benny Kong is AMAZING!!!! Best person I have ever worked with for home related anything. Patient…read more Knowledgeable. Zero pushiness. He just gets it.

I purchased a dishwasher online, and it was delivered promptly. Two installers came, quickly ran…read morethe dishwasher, had me sign paperwork confirming it was working, and then left. I live alone and rarely cook, so I didn't use the dishwasher again until I hosted a party that weekend. It seemed to run fine, but the next morning, when I was unloading the dishes, I discovered that it had flooded and would no longer turn on. I contacted Airport Home Appliance, and they referred me to GE Appliances. GE scheduled a service appointment, then later rescheduled it. When I called to ask why, they told me they were waiting for parts to arrive. I was confused as to how they could determine what parts were needed without first inspecting the dishwasher. They explained that this is a common issue with this particular model. Concerned about keeping a brand-new dishwasher with a known issue, I contacted Airport Home Appliance again and requested a return so I could exchange it for a different brand. However, I was told that the 48-hour return window had passed, so I could no longer return it and would need to wait for GE to repair it. They also said that if GE is able to fix it, I would not be allowed to exchange it for another model. I'm extremely frustrated by being passed back and forth between the retailer and manufacturer while I'm left without a working dishwasher after spending $1,500 on a brand-new appliance. I'm simply asking for a fair resolution.